Webinar | When Payments Fail: Sizing Up Downtime in the Digital Surge

Rhea-AI Summary

i2c Inc. hosted a webinar on November 3, 2021, discussing the surge in digital banking and payments. Industry experts from Uptime Institute and Downdetector addressed the challenges facing financial services infrastructure due to increased demand. Key topics included customer experiences with downtime, the scale of these issues, and strategies for enhancing resilience against service disruptions. The session featured insights from panelists Jim McCarthy, Andy Lawrence, and Richard Ishak, followed by a Q&A segment for attendees.

Positive

• The webinar highlights i2c's leadership in addressing digital banking challenges.
• Expert insights into resilience can bolster i2c's reputation in the industry.

Negative

• Increased downtime issues may reflect weaknesses in existing payment infrastructure.
• Surge in digital banking demand raises concerns about the scalability of current solutions.

i2c, Uptime Institute, and Downdetector® come together to discuss historic surge in digital banking and payments users, and the financial services infrastructure requirements to meet this demand

REDWOOD CITY, Calif.--(BUSINESS WIRE)-- i2c Inc., a leading provider of digital payment and banking technology with 21 years of 100% authorization uptime, will be hosting a free, one-hour webinar discussing the state of resilience in payments, with industry experts from Uptime Institute and Downdetector® on Wednesday, November 3, 2021 at 1pm EDT.

The conversation will explore the state of resilience in payments, focusing on the historic surge in digital banking and payments volume, which is creating increased demand for innovative financial services, while putting underlying infrastructure to the test.

Attendees can expect to:

• Hear what affected customers are experiencing and saying about downtime in payments and banking
• Gain a greater understanding of the current shape and the size of the issue and its causes
• Weigh the stakes and the far-reaching impact of downtime on companies and the industry
• Gain valuable insights in partnering and engineering for resilience and avoiding common downtime pitfalls

Panelists:

• Jim McCarthy - President, i2c Inc.
• Andy Lawrence - Executive Director of Research, Uptime Institute
• Richard Ishak - Sales Director, Downdetector®

The moderated conversation will be followed by a Q&A session for attendees. Click here to register for the November 3rd webinar.

About i2c Inc.
i2c is a global provider of highly-configurable payment and banking solutions. Using i2c's proprietary "building block" technology, clients can easily create and manage a comprehensive set of solutions for credit, debit, prepaid, lending and more, quickly and cost-effectively. i2c delivers unparalleled flexibility, agility, security and reliability from a single global SaaS platform. Founded in 2001, and headquartered in Silicon Valley, i2c's next-generation technology supports millions of users in more than 200 countries/ territories and across all time zones. For more information, visit www.i2cinc.com and follow us at @i2cinc.

About Uptime Institute
Uptime Institute has served as the global standard for digital infrastructure reliability, resiliency, sustainability and efficiency for over 25 years. The company delivers customers assurance that their IT infrastructure can perform at a level that is consistent with their business needs across a wide array of operating conditions. As the financial services sector continues to grow and its IT ecosystem becomes more complex, Uptime Institute is helping organizations to protect themselves and their clients from digital infrastructure risks that cause costly outages and service disruptions. Visit https://uptimeinstitute.com/ for more information.

About Ookla®
Ookla® is the global leader in mobile and broadband network intelligence, testing applications and related technologies. Speedtest®, Ookla's flagship network testing platform, collects hundreds of millions of measurements about the performance and quality of networks around the world each day.

Operators, businesses and government agencies alike rely on Ookla for unparalleled and immediate information on the state of networks and online services. Ookla’s portfolio of enterprise solutions also includes Downdetector®, which provides real-time analysis of status conditions and outages across industries such as network services, finance and gaming.

Ookla is a part of Ziff Davis (NASDAQ: ZD), a vertically focused digital media and internet company whose portfolio includes leading brands in technology, entertainment, shopping, health, cybersecurity and martech. Ookla’s headquarters are located in Seattle, WA with additional offices around the world. More information is available at www.ookla.com.

View source version on businesswire.com: https://www.businesswire.com/news/home/20211020005344/en/

Heather Clifton

Chief Marketing Officer, i2c

media@i2cinc.com

Source: i2c Inc.

FAQ

What is the focus of the i2c Inc. webinar on November 3, 2021?

The webinar focuses on the historic surge in digital banking and payments, discussing resilience in payment infrastructures.

Who are the panelists for the i2c Inc. webinar?

The panelists include Jim McCarthy from i2c, Andy Lawrence from Uptime Institute, and Richard Ishak from Downdetector.

What topics are covered in the i2c Inc. webinar?

Topics include customer experiences with payment downtime, the scale of issues, and strategies for enhancing resilience.

How does increased digital banking demand affect i2c Inc.?

Increased demand raises concerns about the scalability and reliability of current financial services infrastructure.