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XPO Logistics Automates Reverse Logistics for E-commerce Returns Management in France

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XPO Logistics, a leading provider of transportation and logistics solutions, has launched an automated reverse logistics solution for a fashion e-commerce client in France. This technology can process up to 12 million returns annually and includes eight automated sorting lines and advanced scanner technology to increase efficiency. Additionally, an industrial baling press has been installed to reduce cardboard waste, promoting environmental sustainability. The CEO emphasized that automation enhances supply chain efficiency and improves the consumer experience in e-commerce.

Positive
  • Deployment of automation in reverse logistics expected to enhance efficiency.
  • Ability to process up to 12 million returns annually could attract more business.
  • Integration of environmentally friendly practices with cardboard waste management.
Negative
  • None.

GREENWICH, Conn., May 18, 2021 (GLOBE NEWSWIRE) --  XPO Logistics, Inc. (NYSE: XPO), a leading global provider of transportation and logistics solutions, has deployed an automated solution to manage high-volume reverse logistics for a fashion e-commerce customer in France. The solution integrates multiple technologies, including a state-of-the-art mechanized sortation system, to handle throughput of up to 12 million returned products per year.

Returns management is a fast-growing area of outsourced logistics in the e-commerce and omnichannel sectors. XPO customizes solutions to each customer’s requirements; in this instance, eight automated sorting lines for apparel and one line for shoes are integrated with touchless scanner technology. The computerized scanners use machine vision to read color codes instead of bar codes, accelerating the routing of sorted products on conveyors according to condition: ready for inspection, damaged or return to retail.

To manage cardboard waste, XPO has deployed an industrial baling press to compact used cartons, reducing environmental impacts and increasing the recycling value.

Malcolm Wilson, chief executive officer, XPO Logistics Europe, said, “By automating logistics processes to achieve specific results, our engineering teams make supply chains more efficient and create supportive work environments for our employees. Automation also improves the all-important consumer experience for our e-commerce customers.”

About XPO Logistics
XPO Logistics, Inc. (NYSE: XPO) provides cutting-edge supply chain solutions to the most successful companies in the world. The company is the second largest contract logistics provider and the second largest freight broker globally, and a top three less-than-truckload provider in North America. XPO uses a highly integrated network of 1,621 locations in 30 countries to serve more than 50,000 customers. Approximately 140,000 team members, including 108,000 employees and 32,000 temporary workers, help XPO’s customers manage their supply chains most efficiently. The company’s corporate headquarters are in Greenwich, Conn., USA, and its European headquarters are in Lyon, France. Visit xpo.com for more information, and connect with XPO on FacebookTwitterLinkedInInstagram and YouTube

Media Contacts
XPO Logistics, Inc.
Joe Checkler
+1-203-423-2098
joe.checkler@xpo.com

XPO Logistics Europe
Anne Lafourcade
+33 (0)6 75 22 52 90
anne.lafourcade@xpo.com


FAQ

What is XPO's recent development in reverse logistics?

XPO has deployed an automated solution for managing high-volume reverse logistics for a fashion e-commerce customer in France.

How many returns can XPO handle with its new technology?

The new automated solution can manage up to 12 million returned products per year.

What technologies are integrated into XPO's new solution?

The solution includes a mechanized sortation system and touchless scanner technology that uses machine vision.

What environmental initiative has XPO implemented?

XPO has installed an industrial baling press to reduce cardboard waste and increase recycling value.

How does automation improve consumer experience according to XPO's CEO?

Automation enhances supply chain efficiency which in turn improves the consumer experience for e-commerce customers.

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