Welcome to our dedicated page for Qualtrics International news (Ticker: XM), a resource for investors and traders seeking the latest updates and insights on Qualtrics International stock.
Qualtrics (XM) delivers industry-leading experience management solutions to over 8,000 global organizations, including half of the Fortune 100. This resource provides investors and professionals with centralized access to essential updates about the company’s strategic initiatives, financial performance, and market leadership.
Discover timely announcements ranging from product innovations to executive insights, including analysis of partnerships like the Oculi Data collaboration enhancing healthcare analytics. Track developments in customer experience tools, employee engagement platforms, and regulatory-compliant data solutions.
The repository includes earnings disclosures, leadership changes, and operational milestones such as the annual X4 Summit’s AI advancements. Content is curated to help stakeholders assess Qualtrics’ position in the competitive SaaS landscape while avoiding speculative commentary.
Bookmark this page for streamlined monitoring of XM’s progress in transforming how enterprises leverage experience data. Return regularly to stay informed about new capabilities in its AI-driven platform and expansion across key industries.
Qualtrics (Nasdaq: XM) announced a partnership with Ardent Health Services on June 8, 2021, aiming to enhance patient and employee experiences across its 30 hospitals. Utilizing the Qualtrics XM Platform, Ardent will consolidate feedback mechanisms, including HCAHPS surveys, enabling real-time insights for improving care. This collaboration emphasizes the importance of employee satisfaction in elevating patient experiences. Qualtrics, acknowledged for its security certifications, positions itself as a leading provider in experience management.
SAP Japan and Qualtrics (Nasdaq: XM) have partnered to implement the Vaccine Collaboration Hub in Okinawa City, Japan, aimed at efficiently managing the vaccination of thousands of residents. Launched in early May 2021, the platform handles appointment scheduling, identity verification, record management, second vaccination scheduling, and monitoring of adverse reactions. The system allows real-time tracking and improves the vaccination experience for residents through feedback mechanisms. This collaboration supports effective vaccination rollouts amid the ongoing pandemic.
Qualtrics (Nasdaq: XM), a leader in Experience Management, has unveiled Spotlight Insights, a tool designed to provide HR teams with automated insights from real-time employee feedback. This innovation significantly reduces the time needed to analyze feedback, identifying key improvement areas in employee engagement and experience. A Qualtrics study reveals that while 92% of employees value feedback, only 7% feel their organization acts on it. Spotlight Insights aims to bridge this gap, allowing leaders to swiftly understand and enhance employee experiences.
Qualtrics (Nasdaq: XM) announced a significant milestone with nearly 450 million automated actions executed on its XM/OS platform from January to April 2021, marking a 640% year-over-year increase. The company projects to reach 1.5 billion actions in total for 2021. The XM Directory now contains over 4 billion unique IDs, while the iQ analytics suite processes 36 million text records monthly. Notably, Belkin utilized XM/OS to enhance customer experience, leading to increased sales and improved ratings.
Qualtrics (Nasdaq: XM), the leading Experience Management provider, announced that CEO Zig Serafin and CFO Rob Bachman will speak at several upcoming investor conferences. The events include the J.P. Morgan Global Technology Conference on May 26 at 11:10 AM ET and the Evercore ISI Technology Conference on June 8 at 4:15 PM ET for Serafin. Bachman will present at the William Blair Growth Stock Conference on June 2 at 3:00 PM ET and the Bank of America Global Technology Conference on June 10 at 1:45 PM ET. Live webcasts will be available on the Qualtrics investor website.
Qualtrics (Nasdaq: XM) announced key client acquisitions and expansions during Q1 2021, highlighting its leadership in Experience Management. Notable new clients include DocuSign and the Bank of Montreal, alongside expansions with existing clients like Clean Harbors and Yamaha. With over 13,500 organizations relying on its XM Platform, Qualtrics continues to empower companies in enhancing customer and employee experiences. CEO Zig Serafin emphasized the relevance of experience management, as organizations seek to transform experiences amidst evolving industry demands.
Qualtrics (NASDAQ: XM) announced that Ridgecrest Regional Hospital in California has selected CustomerXM to enhance its patient experience program. This strategic partnership will consolidate existing patient feedback initiatives, including HCAHPS surveys, onto a single platform. Qualtrics, an approved HCAHPS vendor, emphasizes the significance of a streamlined patient experience in delivering superior care. With high security certifications, the Qualtrics XM Platform supports healthcare providers in managing HIPAA compliance and gaining real-time patient insights.
Qualtrics (Nasdaq: XM) has released its '2021 Global Consumer Trends' study, examining insights from over 17,000 consumers across 18 countries. The research indicates a permanent shift to digital channels, with over 75% of consumers adapting to online interactions post-pandemic. Key findings include the importance of customer service and corporate social responsibility, as well as a multi-platform experience expectation. Emerging economies are leading in digital adaptation. Organizations must leverage experience data to cater to evolving consumer demands for successful engagement.
Qualtrics (Nasdaq: XM) has launched its new Customer Care Command Center, designed to enhance the effectiveness of customer service agents by providing real-time access to customer feedback. This tool aims to improve agent interactions and ultimately boost customer satisfaction and retention. According to research, over 30% of customers cease doing business with a brand after a single bad experience. The platform integrates with existing CRM systems, facilitating better coaching for agents and enabling organizations to build high-performing customer service teams.
