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Western Union Shares Fresh Insights on Today’s Migrants

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Western Union released data highlighting the perspectives and motivations of migrants across the U.S., U.K., Germany, France, Japan, and the UAE. Key findings show that 86% of U.S. migrants view their host country positively, and 88% feel appreciated. Additionally, 57% are familiar with cryptocurrency, and 83% utilize digital financial services. The company is collaborating with The Fletcher School at Tufts University to explore economic opportunities and acceptance of migrants through the "Migration Quotient" scorecard.

Positive
  • 86% of U.S. migrants have a positive view of the country, compared to 68% of the general population.
  • 88% of migrants feel appreciated, with 95% believing hard work leads to success.
  • 57% of U.S. migrants are familiar with cryptocurrency.
  • 83% of migrants use digital financial services, indicating a tech-savvy demographic.
Negative
  • None.

Migrants are optimistic, technologically savvy and motivated to build a better life

Additional research to measure the need for, and acceptance of, migrants underway in partnership with The Fletcher School at Tufts University

DENVER--(BUSINESS WIRE)-- Western Union (NYSE: WU) released new data today exploring the perspectives and motivations of migrants* in the United States, United Kingdom, Germany, France, Japan and the United Arab Emirates.

Western Union released new data today exploring the perspectives and motivations of migrants in the United States, United Kingdom, Germany, France, Japan and the United Arab Emirates. (Photo: Business Wire)

Western Union released new data today exploring the perspectives and motivations of migrants in the United States, United Kingdom, Germany, France, Japan and the United Arab Emirates. (Photo: Business Wire)

Today’s migrants represent a diverse range of socioeconomic backgrounds and contribute economically, culturally, and in many other ways to their adopted countries. Survey results reveal three key insights:

  • Migrants are engines of optimism. Today’s migrants in many parts of the world share that they feel valued and accepted, with positive attitudes towards their host countries. In the U.S., for example:
    • 86% of migrants view the country in a positive way, versus 68% of the general population
    • 88% of migrants feel appreciated and 95% say they can do well if they work hard
  • Migrants are tech-forward. Always on the lookout for a way to make their lives easier or better, today’s migrants are familiar with cryptocurrency and comfortable with digital financial services. In the U.S.:
    • 57% of migrants are familiar with cryptocurrency
    • 83% of migrants access financial services digitally or a mixture of both digital and in person
  • Migrants are motivated by a pursuit for a better future. Most migrants say they moved to the U.S. for better job prospects, higher pay, or to pursue education and training.

“Throughout history, people have moved across borders in search of new opportunities. For some it is a choice, and for others a necessity. At Western Union, we consider it a privilege to support today’s migrants as they build the better future they envision for themselves, their families, and communities,” said Devin McGranahan, Western Union President and CEO. “The 280 million migrants globally represent a major economic force, so it is important to understand the perspectives, motivations and ambitions of these essential members of society.”

Western Union has also partnered with The Fletcher School at Tufts University to explore where economic opportunity, skills shortages, and a socio-political openness to migration are likely to intersect and create the next geographies of social stability, economic growth, and innovation.

“The need for labor had surpassed pre-pandemic levels in countries like Australia, Canada, the United States, and several others by the end of 2021,” said Bhaskar Chakravorti, dean of global business at The Fletcher School. “As countries around the world emerge from the pandemic-induced economic contraction, those that are more welcoming and accepting of migrants will be able to close their labor market gaps much more efficiently; they are able to tap into diverse, globally aware, and technology savvy labor pools, and generate dividends both for the home and host countries in the process.”

This collaboration between Western Union and The Fletcher School at Tufts University will include the development of the “Migration Quotient”—a scorecard measuring countries’ need for and acceptance of migrants coupled with the momentum of migration into and out of countries. In addition, the collaboration will also focus on bottom-up analyses of key remittance corridors and ethnographic studies on migrants and displaced communities.

More information from the ‘Today’s Migrant’ survey is available here.

WU-G

About Western Union

The Western Union Company (NYSE: WU) is a global leader in cross-border, cross-currency money movement and payments. Western Union’s platform provides seamless cross-border flows and its leading global financial network bridges more than 200 countries and territories and over 130 currencies. We connect consumers, businesses, financial institutions, and governments through one of the world’s widest reaching networks, accessing billions of bank accounts, millions of digital wallets and cards, and a substantial global network of retail locations. Western Union connects the world to bring boundless possibilities within reach. For more information, visit www.westernunion.com.

*Migrants for the purpose of this study are defined as a person who moves across an international border away from his or her place of usual residence, temporarily or permanently, and for a variety of reasons

Western Union Media Contacts

Western Union Global Communications

Rachel Rogala; Rachel.Rogala@wu.com

+ 1 (303) 808-2674

Western Union Americas

Brad Jones; Bradley.Jones@wu.com

Source: The Western Union Company

FAQ

What is the significance of the Western Union migrant survey?

The survey reveals that migrants are optimistic, tech-savvy, and motivated, providing insights into their contributions to host countries and the economy.

When was the Western Union migrant survey released?

The survey was released on May 12, 2022.

What is the partnership between Western Union and Tufts University about?

Western Union is collaborating with Tufts University’s Fletcher School to develop the 'Migration Quotient,' assessing the need and acceptance of migrants.

What percentage of migrants feel appreciated in the U.S. according to Western Union's survey?

88% of migrants in the U.S. feel appreciated.

How many countries' migrants were surveyed by Western Union?

Migrants from six countries were surveyed: the U.S., U.K., Germany, France, Japan, and the UAE.

The Western Union Company

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