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The Western Union Company (NYSE: WU) is a global leader in cross-border, cross-currency money movement, offering innovative financial services that empower individuals and businesses worldwide. With over 160 years of history, Western Union has firmly established itself as the largest money transfer company globally, handling over 270 million transactions in 2023 alone.
The company’s core business revolves around providing domestic and international money transfers through an extensive network of approximately 600,000 agents located across more than 200 countries and territories. This network ensures that families, friends, and businesses can easily send money and stay connected almost anywhere in the world. Western Union’s agents and employees are considered ambassadors of trust, responsibility, and hope, reflecting the company’s core values and dedication to its consumers.
Recent achievements include the expansion of Western Union’s network of concept stores and company-owned hubs in Europe. As of December 2023, the company has inaugurated 100 locations across 13 European markets, including Spain, Italy, France, Germany, and the United Kingdom. These concept stores not only facilitate international money transfers but also provide a premium brand experience and enhanced service levels. This initiative is part of Western Union's broader retail strategy, aiming to offer an omni-channel experience to customers, support local micro-entrepreneurs, and promote financial inclusion within migrant communities.
Western Union continues to innovate with new ventures, such as the launch of WU Digital in San Francisco, CA. This technology-driven platform enhances the company's digital capabilities, providing faster, easier, and more convenient access to its services. The company’s commitment to financial inclusion is evident through its investments in micro-entrepreneurship, allowing retail partners to open exclusive Western Union locations and play a vital role in their communities.
Financially, Western Union is robust, with a strong presence in both the digital and physical realms, offering services across nearly 130 currencies. The company’s mission is to help people and communities prosper by providing accessible financial services, thereby enabling consumers, businesses, financial institutions, and governments to connect with billions of bank accounts, millions of digital wallets and cards, and a global network of retail locations.
For more information, visit www.westernunion.com.
Western Union has launched a new service allowing Chinese nationals to receive international money transfers in real-time via Weixin as a collaboration with Tencent Financial Technology and Shanghai Pudong Development Bank. This service targets Weixin's large user base, facilitating transfers of up to
The Western Union Company (NYSE: WU) will host an investor day on October 20, 2022, in New York City. The event starts at 9:00 a.m. Eastern Time and ends at 12:30 p.m. Eastern Time. President and CEO Devin McGranahan and the Executive Leadership Team will discuss the Company’s long-term strategy followed by a Q&A session. A live webcast is available at ir.westernunion.com, with registration required at least 15 minutes before the event. A replay will be accessible post-event.
Western Union (NYSE: WU) announced its acquisition of Te Enviei, a Brazilian digital wallet, to accelerate the launch of its financial services in Brazil. This follows the successful rollout of its digital banking offering in Europe in February 2022. The acquisition aligns with Western Union's strategy to enhance customer engagement by providing integrated digital banking and money transfer solutions. Brazil is considered a key market due to its high level of digital banking adoption and demand for innovative financial products, with the digital wallet expected to be live in the first half of 2023.
The Western Union Foundation is allocating nearly
Western Union has relaunched its money transfer services in Mali, connecting customers to the Economic Community of West African States (ECOWAS). This reinstatement follows a temporary suspension due to nationwide restrictions. Regional VP Mohamed Touhami El Ouazzani emphasized the importance of these services, stating they are a lifeline for many individuals. The resumption allows transfers to multiple countries including Ghana, Nigeria, and Senegal. In 2021, remittances accounted for 5.5% of Mali's GDP, highlighting the significance of this service for the economy.
Western Union (NYSE: WU) has renewed its partnership with Woodforest National Bank, enhancing money transfer and bill payment services for customers. This agreement enables access to both in-branch and online services across 17 states in the U.S. Western Union's global network facilitates transfers to over 200 countries, providing customers with options for quick money access. The collaboration aims to increase convenience and reliability for consumers, continuing a relationship that has lasted over a decade.
Western Union (NYSE: WU) announces the departure of its Chief Financial Officer, Raj Agrawal, after a 16-year tenure. He will transition to Arrow Electronics, leaving Western Union on September 2, 2022. CEO Devin McGranahan expressed gratitude for Agrawal's contributions during his time with the company. Western Union will conduct an internal and external search for a new CFO, with plans to announce an interim successor within the next two weeks.
Western Union has expanded its partnership with Visa to enhance money transfer capabilities for its US customers. This integration with Visa Direct allows users to send funds to Visa debit cardholders in six countries: Colombia, El Salvador, Jamaica, Philippines, Romania, and Thailand. The service aims to improve transfer speed and efficiency, providing options through WU.com, the Western Union app, and retail locations. With this, Western Union continues to focus on modernizing cross-border payments, emphasizing convenience and reliability in the customer experience.
Western Union (NYSE: WU) reported Q2 2022 earnings, posting a GAAP EPS of $0.50 and adjusted EPS of $0.51. Revenue declined 12% year-over-year to $1.1 billion, impacted by a 3% revenue drop due to the suspension of operations in Russia and Belarus. Despite the decline, operating margins improved, with a GAAP margin of 23.2%. The company anticipates continued macroeconomic challenges, revising its full-year revenue outlook downwards while raising operating profit margin projections to 20%-21%. An investor day is scheduled for October 20, 2022.
The Western Union Company (NYSE: WU) declared a quarterly cash dividend of $0.235 per common share, with a payment date of September 30, 2022. Stockholders of record will be eligible if they hold shares by the close of business on September 16, 2022. As a leader in cross-border and cross-currency payments, Western Union connects numerous consumers and businesses worldwide through its extensive financial network, processing transactions across over 200 countries and 130 currencies.
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