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The Western Union Company (NYSE: WU) is a global leader in cross-border, cross-currency money movement, offering innovative financial services that empower individuals and businesses worldwide. With over 160 years of history, Western Union has firmly established itself as the largest money transfer company globally, handling over 270 million transactions in 2023 alone.
The company’s core business revolves around providing domestic and international money transfers through an extensive network of approximately 600,000 agents located across more than 200 countries and territories. This network ensures that families, friends, and businesses can easily send money and stay connected almost anywhere in the world. Western Union’s agents and employees are considered ambassadors of trust, responsibility, and hope, reflecting the company’s core values and dedication to its consumers.
Recent achievements include the expansion of Western Union’s network of concept stores and company-owned hubs in Europe. As of December 2023, the company has inaugurated 100 locations across 13 European markets, including Spain, Italy, France, Germany, and the United Kingdom. These concept stores not only facilitate international money transfers but also provide a premium brand experience and enhanced service levels. This initiative is part of Western Union's broader retail strategy, aiming to offer an omni-channel experience to customers, support local micro-entrepreneurs, and promote financial inclusion within migrant communities.
Western Union continues to innovate with new ventures, such as the launch of WU Digital in San Francisco, CA. This technology-driven platform enhances the company's digital capabilities, providing faster, easier, and more convenient access to its services. The company’s commitment to financial inclusion is evident through its investments in micro-entrepreneurship, allowing retail partners to open exclusive Western Union locations and play a vital role in their communities.
Financially, Western Union is robust, with a strong presence in both the digital and physical realms, offering services across nearly 130 currencies. The company’s mission is to help people and communities prosper by providing accessible financial services, thereby enabling consumers, businesses, financial institutions, and governments to connect with billions of bank accounts, millions of digital wallets and cards, and a global network of retail locations.
For more information, visit www.westernunion.com.
The Western Union Company (NYSE: WU) reported a Q3 2022 GAAP earnings per share (EPS) of $0.45, down from $0.57 year-over-year. Revenue decreased 15% to $1.1 billion, influenced by operations suspension in Russia and Belarus, and inflation in Argentina. The company's operating margin fell, with GAAP at 21.3% and adjusted at 20.6%. Despite lower results, the company affirmed its 2022 financial outlook, anticipating a mid-single digit decline in adjusted revenue. Notably, U.S. outbound digital customer growth accelerated by 26% in September.
The Western Union Company (NYSE: WU) has introduced its Evolve 2025 strategy aimed at enhancing financial services for aspiring populations globally. The strategy is expected to lead to improved revenue trends from 2023 through 2025, with projected annual growth.
In 2023, revenue is anticipated to decline by 10% to 8% due to various factors, including the sale of Business Solutions and foreign exchange fluctuations. However, operating margins are projected between 19% to 21%, with mid-single digit EPS growth expected in 2024 and 2025.
The Western Union Company (NYSE: WU) anticipates third quarter 2022 GAAP earnings per share (EPS) of $0.45 and adjusted EPS of $0.42. Preliminary revenue is expected at $1.1 billion, marking a 15% decline year-over-year. The company reaffirmed its financial outlook for 2022, projecting GAAP EPS between $2.18 - $2.28. An Investor Day is scheduled for October 20, 2022, to discuss long-term strategies. Final third quarter results will be released on November 1, 2022, with a webcast call at 4:30 PM ET. The impact of geopolitical events and inflation in Argentina affected the results significantly.
Western Union has launched a new service allowing Chinese nationals to receive international money transfers in real-time via Weixin as a collaboration with Tencent Financial Technology and Shanghai Pudong Development Bank. This service targets Weixin's large user base, facilitating transfers of up to
The Western Union Company (NYSE: WU) will host an investor day on October 20, 2022, in New York City. The event starts at 9:00 a.m. Eastern Time and ends at 12:30 p.m. Eastern Time. President and CEO Devin McGranahan and the Executive Leadership Team will discuss the Company’s long-term strategy followed by a Q&A session. A live webcast is available at ir.westernunion.com, with registration required at least 15 minutes before the event. A replay will be accessible post-event.
Western Union (NYSE: WU) announced its acquisition of Te Enviei, a Brazilian digital wallet, to accelerate the launch of its financial services in Brazil. This follows the successful rollout of its digital banking offering in Europe in February 2022. The acquisition aligns with Western Union's strategy to enhance customer engagement by providing integrated digital banking and money transfer solutions. Brazil is considered a key market due to its high level of digital banking adoption and demand for innovative financial products, with the digital wallet expected to be live in the first half of 2023.
The Western Union Foundation is allocating nearly
Western Union has relaunched its money transfer services in Mali, connecting customers to the Economic Community of West African States (ECOWAS). This reinstatement follows a temporary suspension due to nationwide restrictions. Regional VP Mohamed Touhami El Ouazzani emphasized the importance of these services, stating they are a lifeline for many individuals. The resumption allows transfers to multiple countries including Ghana, Nigeria, and Senegal. In 2021, remittances accounted for 5.5% of Mali's GDP, highlighting the significance of this service for the economy.
Western Union (NYSE: WU) has renewed its partnership with Woodforest National Bank, enhancing money transfer and bill payment services for customers. This agreement enables access to both in-branch and online services across 17 states in the U.S. Western Union's global network facilitates transfers to over 200 countries, providing customers with options for quick money access. The collaboration aims to increase convenience and reliability for consumers, continuing a relationship that has lasted over a decade.
Western Union (NYSE: WU) announces the departure of its Chief Financial Officer, Raj Agrawal, after a 16-year tenure. He will transition to Arrow Electronics, leaving Western Union on September 2, 2022. CEO Devin McGranahan expressed gratitude for Agrawal's contributions during his time with the company. Western Union will conduct an internal and external search for a new CFO, with plans to announce an interim successor within the next two weeks.
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