Waitr Partners With Shift4 to Offer Harbortouch POS to Restaurants

Rhea-AI Summary

Waitr Holdings Inc. (Nasdaq: WTRH) has partnered with Shift4 (Nasdaq: FOUR) to provide the Harbortouch point of sale (POS) system to its 26,000 restaurant partners. This POS-as-a-Service model eliminates upfront costs and includes hardware, software, and 24/7 support. CEO Carl Grimstad highlighted the benefits of streamlined workflows and reduced technology costs, emphasizing a commitment to enhancing the restaurant experience. The integration of Waitr’s delivery services into Shift4’s software is anticipated for 2022, furthering the efficiency of operations.

Positive

• Partnership with Shift4 enables Waitr to offer a cost-free Harbortouch POS system to 26,000 restaurant partners.
• POS-as-a-Service model reduces technology costs for restaurant partners.
• Integration of Waitr’s delivery services into Shift4’s software expected in 2022.

Negative

• None.

LAFAYETTE, La.--(BUSINESS WIRE)-- Waitr Holdings Inc. (Nasdaq: WTRH), a leader in on-demand ordering and delivery, today announced a new strategic partnership with Shift4 (Nasdaq: FOUR), a leader in integrated commerce technology, to offer the Harbortouch point of sale (POS) system to Waitr’s 26,000 restaurant partners across the nation.

Harbortouch is a dedicated restaurant POS system and is available with no upfront costs thanks to an innovative POS-as-a-Service business model. Waitr will now be able to offer this “free” POS solution to its customers, including state-of-the-art hardware, premium software, custom programming, professional installation, onsite training, and 24/7 customer support.

“We believe that Harbortouch is a leading restaurant POS system and we expect to integrate our delivery services directly into Shift4’s software in 2022, to offer a seamless restaurant experience. We view this strategic partnership as an opportunity to allow Waitr’s partner restaurants to streamline workflows, improve web visibility and reduce technology costs,” said Carl Grimstad, Chairman and CEO of Waitr. “This new agreement with Shift4 reinforces Waitr’s commitment to our payments strategy and to our restaurant partners, as we continue to offer services with the goal to reduce costs and maximize efficiency of operations.”

About Waitr Holdings Inc.

Founded in 2013 and based in Lafayette, Louisiana, Waitr operates an online ordering technology platform, providing delivery, carryout, and dine-in options. Waitr, along with Bite Squad and Delivery Dudes, connect local restaurants and grocery stores to diners in underserved U.S. markets. Together, they are a convenient way to discover, order and receive great food and other products from local restaurants, national chains and grocery stores. As of September 30, 2021, Waitr, Bite Squad and Delivery Dudes operate in small and medium sized markets in the United States in over 1,000 cities.

View source version on businesswire.com: https://www.businesswire.com/news/home/20211130005469/en/

Investors

WaitrIR@icrinc.com

Source: Waitr Holdings Inc.

FAQ

What is the new partnership between WTRH and FOUR about?

Waitr Holdings Inc. has partnered with Shift4 to provide Harbortouch POS systems at no upfront cost to its restaurant partners.

How will the Shift4 partnership benefit Waitr's restaurant partners?

The partnership offers a free POS system, reducing technology costs and streamlining operational workflows.

When is the integration of Waitr's delivery services with Shift4's software expected?

The integration is anticipated to occur in 2022.

How many restaurant partners does Waitr have?

Waitr has 26,000 restaurant partners across the nation.