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WNS (Holdings) Limited (NYSE: WNS) is a leading global business process management (BPM) company that offers a diverse range of services to over 200 clients worldwide. Known for its operational excellence and deep domain expertise in key industry verticals, WNS serves sectors such as travel, insurance, banking and financial services, manufacturing, retail and consumer packaged goods, shipping and logistics, healthcare, and utilities.
WNS provides a comprehensive suite of BPM services, including finance and accounting, customer care, technology solutions, research and analytics, and both back-office and front-office processes tailored to specific industries. The company employs over 29,830 professionals across 37 delivery centers in various countries, including China, Costa Rica, India, the Philippines, Poland, Romania, South Africa, Sri Lanka, the UK, and the US.
As a strategic partner, WNS focuses on managing complex processes that significantly impact clients' bottom lines. The company adopts an end-to-end vertical approach to service delivery and leverages technology-led BPM solutions. This has positioned WNS as a trusted partner for business transformation and operational efficiency.
WNS operates through multiple segments, including Banking/Financial Services and Insurance; Travel, Shipping/Logistics, and Utilities; Manufacturing/Retail/Consumer, Hi-tech/Professional Services, and Procurement; and Healthcare/Life Sciences. Geographically, the majority of the company's revenue comes from North America, primarily the US, followed by the UK. WNS also maintains a presence in Australia, Europe (excluding the UK), and South Africa.
WNS Holdings, a prominent provider of digital-led Business Process Management (BPM) solutions, has been recognized as a 'Leader' in NelsonHall's 2024 NEAT Vendor Evaluation for Customer Experience (CX) Services Transformation. The company excelled in four categories: CX Improvement Capability, Cost Optimization Capability, Revenue Generation Capability, and Overall. This recognition highlights WNS's strengths in automation, analytics, AI, and its innovative Gen AI implementations. The evaluation emphasized WNS's comprehensive data, analytics, and insight services, which enhance decision-making for global clients. The company’s focus on advanced development in Gen AI and active investments in revenue-generation digital assets were key factors in its ranking.
WNS (Holdings) filed its Annual Report on Form 20-F for the fiscal year ended March 31, 2024 with the SEC. The report is available on the company's website. WNS is a leading provider of global digital-led BPM solutions with over 600 clients worldwide.
WNS has been named a Market Leader in HFS Research's Horizon Report for Customer Experience Service Providers, 2024. The company was recognized for its industry expertise, proprietary technology, and recent strategic acquisitions. WNS' EXPIRIUS solution integrates AI-driven conversational insights and domain expertise to enhance digital customer experiences.
WNS (Holdings) announced an extraordinary general meeting of shareholders to be held on May 30, 2024. Shareholders can appoint proxies to attend and vote. Necessary documents are available on the company's website. WNS is a leading Business Process Management company with over 600 clients worldwide.
WNS (Holdings) (NYSE: WNS) announced its participation in several investor conferences in Q2 2024. The company will attend conferences by Needham & Company, Barrington Research, Cowen & Company, Baird, and William Blair. WNS is a leading provider of digital-led BPM solutions with over 600 clients globally and 60,125 professionals across 65 delivery centers worldwide.
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