Wix Expands Customer Care Team To New Office In Denver

Rhea-AI Summary

Wix.com, a leader in website creation, announced the opening of a new office in Denver, Colorado, set to launch in the fall of 2020. This expansion follows significant growth, with plans to enhance customer support by increasing its Customer Care team to over 200 employees. The Denver office will also accommodate roles in sales and account management as part of a strategy to serve over 170 million users. This move is expected to strengthen Wix's operations and support its continued growth trajectory.

Positive

• Opening a new office in Denver to enhance customer support.
• Plans to hire over 200 full-time Customer Care team members.
• Expansion aligned with significant user growth, serving over 170 million users.

Negative

• None.

NEW YORK, July 14, 2020 /PRNewswire/ -- -1%26h%3D2264340859%26u%3Dhttps%253A%252F%252Fwww.wix.com%252F%26a%3DWix.com&a=Wix.com" rel="nofollow">Wix.com, Ltd. (NASDAQ: Wix), the leader in website creation, announced today the opening of its newest office location in Denver, Colorado coming in the fall of this year. Having experienced tremendous growth over the past year, the company plans to double down on its support for users with expansion of its Customer Care team into the Denver job market. The office will hold more than 200 full-time Customer Care team members, and in the coming year, it will be open to other functions including sales and account management. 

"We have experienced immense growth as entrepreneurs, creators and businesses move and expand online. In order to continue to serve our over 170 million users and positively impact the success of millions of businesses and professional services, it is our top priority to provide best in class customer care and create a positive experience for them while using our service," said Alon Mor, VP of Customer Care at Wix. "Denver has and continues to be an epicenter for technology, attracting talent that matches what we're seeking for one of the most strategic groups in our company."

Wix's Customer Care team is a fulfilling and profound role, helping millions of people worldwide create a professional digital presence to achieve their business goals. Wix Customer Care Experts join users in their journey through Wix, partnering with them step-by-step to answer questions, explore business needs, and provide recommendations of integrating and optimizing solutions Wix offers to help users create, manage and grow their online presence. Customer Care Experts also impact the company's product roadmap by taking in feedback from users and collaborating with product teams to influence development priorities from the bottom up.

"Colorado has the perfect business climate, entrepreneurial spirit, resilient and skilled workforce to help support Wix's continued expansion," said Colorado Governor Jared Polis. "These new jobs will be a strong addition to Colorado's rebounding economy, and this Denver location will offer tremendous opportunity for continued growth."

Wix's Denver office will join the company's over 3,200 employees across 15 other permanent office locations including headquarters in Israel, US offices in Miami, San Francisco, New York, Los Angeles, and Phoenix, as well as global offices in Ukraine, Lithuania, Ireland, Germany, Japan, and Brazil.

Interested candidates should refer to: https://www.wix.com/jobs/locations/denver.

About Wix

Learn more: Wix.com, in our -1%26h%3D2920228578%26u%3Dhttps%253A%252F%252Fc212.net%252Fc%252Flink%252F%253Ft%253D0%2526l%253Den%2526o%253D2431961-1%2526h%253D1289907626%2526u%253Dhttps%25253A%25252F%25252Fwww.wix.com%25252Fpress-room%25252Fhome%2526a%253DPress%252BRoom%26a%3DPress%2BRoom&a=Press+Room" rel="nofollow">Press Room and on our Investor Relations site

Visit us: on our -1%26h%3D1275984817%26u%3Dhttp%253A%252F%252Fwww.wix.com%252Fblog%252F%26a%3Dblog&a=blog" rel="nofollow">blog,-1%26h%3D1734143020%26u%3Dhttps%253A%252F%252Fwww.facebook.com%252Fwix%252F%253Ffref%253Dts%26a%3D%25C2%25A0Facebook&a=%C2%A0Facebook" rel="nofollow"> Facebook, -1%26h%3D3520786099%26u%3Dhttps%253A%252F%252Ftwitter.com%252FWix%26a%3DTwitter&a=Twitter" rel="nofollow">Twitter, -1%26h%3D2827641712%26u%3Dhttps%253A%252F%252Fwww.instagram.com%252Fwix%252F%26a%3DInstagram&a=Instagram" rel="nofollow">Instagram, -1%26h%3D1808678175%26u%3Dhttps%253A%252F%252Fwww.linkedin.com%252Fcompany%252F97250%253Ftrk%253Dtyah%2526trkInfo%253DclickedVertical%25253Acompany%25252CclickedEntityId%25253A97250%25252Cidx%25253A2-1-2%25252CtarId%25253A1464545023543%25252Ctas%25253Awix%26a%3DLinkedIn&a=LinkedIn" rel="nofollow">LinkedIn and -1%26h%3D3518546662%26u%3Dhttps%253A%252F%252Fwww.pinterest.com%252Fwixcom%252F%26a%3DPinterest&a=Pinterest" rel="nofollow">Pinterest 

Download: -1%26h%3D2140745509%26u%3Dhttp%253A%252F%252Fwww.wix.com%252Fwix-lp%252Fwix-app%26a%3DWix%2BApp&a=Wix+App" rel="nofollow">Wix App is available for free on -1%26h%3D1706266859%26u%3Dhttps%253A%252F%252Fplay.google.com%252Fstore%252Fapps%252Fdetails%253Fid%253Dcom.wix.android%2526hl%253Den%26a%3DGoogle%2BPlay&a=Google+Play" rel="nofollow">Google Play and in the -1%26h%3D3528906453%26u%3Dhttps%253A%252F%252Fitunes.apple.com%252Fapp%252Fwix%252Fid1099748482%253Fls%253D1%2526mt%253D8%26a%3DApp%2BStore&a=App+Store" rel="nofollow">App Store

Media Relations Contact:
PR@wix.com   

 

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SOURCE Wix.com Ltd.

FAQ

What is the significance of Wix's new Denver office?

Wix's new Denver office aims to enhance customer support and will house over 200 full-time Customer Care team members, reflecting the company's growth strategy.

How many employees will the Denver office employ?

The Denver office will employ over 200 full-time Customer Care team members, with plans for additional roles in sales and account management.

When will Wix's new office in Denver open?

Wix's new office in Denver is scheduled to open in the fall of 2020.

How does the new office support Wix's user base?

The new Denver office will enhance Wix's ability to support its growing user base of over 170 million by bolstering its Customer Care capabilities.