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Wyndham Simplifies Group Travel, Brings Instant Booking to 5,600+ U.S. Hotels

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Wyndham Hotels & Resorts partners with Groups360 to offer real-time rates and availability for group bookings, aiming to simplify the process for travel planners and managers across economy and midscale hotels.
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The integration of Wyndham's portfolio into the GroupSync Marketplace represents a strategic move to capitalize on the increasing demand for efficient group booking processes in the hospitality industry. This development is expected to enhance Wyndham's competitive edge by offering real-time rates and availability, simplifying the booking experience for travel planners and managers. The ability to directly book multiple rooms without the traditional RFP process can significantly reduce administrative overhead and potentially increase the volume of group bookings.

From a market research perspective, this innovation could translate into higher occupancy rates and a stronger revenue stream, particularly in the economy and midscale segments where price sensitivity and convenience are key decision factors. Additionally, the focus on infrastructure-centric fields suggests a targeted approach to capturing niche markets that require extended stays, which typically yield higher total revenue per booking compared to transient stays.

The announcement by Wyndham Hotels & Resorts regarding their collaboration with Groups360 to streamline group bookings could have positive financial implications for the company. By leveraging GroupSync's capabilities, Wyndham is aiming to tap into a projected $3.3 billion revenue opportunity. This figure indicates the scale of the market Wyndham is targeting and provides a quantifiable goal for investors to monitor.

Investors should consider the potential for increased market share and revenue growth, as the ease of booking may attract new clients and retain existing ones. Moreover, the expansion of the Global Sales force by 25% and the deployment of new tools for franchisees to capture infrastructure-related travel opportunities reflect proactive measures to drive sales performance. These investments could lead to higher franchisee satisfaction and reinforce brand loyalty, which are important factors for long-term financial health.

The hospitality landscape is continuously evolving with technology playing a pivotal role in shaping guest experiences and operational efficiencies. Wyndham's adoption of GroupSync's instant booking feature is indicative of the industry's shift towards digital transformation. This move is particularly significant as it addresses the pain points of group travel planning, which has traditionally been a complex and time-consuming process.

The strategic emphasis on servicing infrastructure-centric fields like construction and logistics also highlights Wyndham's recognition of the growing segment of business travel associated with long-term projects. By catering to this segment, Wyndham not only diversifies its customer base but also potentially stabilizes revenue streams, as such projects often require consistent lodging over extended periods. This approach is reflective of a broader industry trend where hotels are increasingly segmenting their offerings to cater to specific travel needs and preferences.

A win for travel planners and managers, real-time rates and availability go live across industry's largest portfolio of economy and midscale hotels

PARSIPPANY, N.J., Feb. 12, 2024 /PRNewswire/ -- Group bookings across the industry's largest portfolio of economy and midscale hotels will soon take minutes—not days—thanks to Groups360 and the rapid rollout of over 5,600 Wyndham hotels to the GroupSync Marketplace.

The shift is a welcome change not just for traditional travel planners (think meetings, weddings and events) but also travel managers, particularly those in infrastructure-centric fields like construction and logistics, whose crews need to spend weeks if not months on the job, often with as little as 24-hour's notice.

Through GroupSync, travel planners and managers can browse real-time rates and availability at participating hotels and directly book 10 to 50 rooms without needing to contact the hotel or engage in a traditional RFP—saving valuable time. Meeting space for events can also be booked at hotels when needed and where available.

"We're always looking for new ways to make it simpler and easier for clients to do business with Wyndham. Whether it's a family reunion, a youth sports tournament or a three-month-long bridge repair project—GroupSync makes it simple for groups to find the right hotel at the right price and book on the spot." 

 Angie Gadwood, SVP Global Sales, Wyndham Hotels & Resorts

"Wyndham is one of the world's leading hospitality companies and their portfolio is unique in that it represents key property categories that expand GroupSync's Instant Booking inventory. In bringing their U.S. portfolio on board, we're able to deliver a broader, more robust, more inclusive offering—one that's better equipped to meet the needs of all travel planners and managers."

Kemp Gallineau, CEO, Groups360

Wyndham's collaboration with Groups360 is the latest in a list of efforts to help its hotels tap into a multi-year, infrastructure-related travel boom and what it believes is a ~$3.3 billion revenue opportunity for franchisees. Last year, the Company expanded its Global Sales force by 25% and more recently, deployed new tools to help sellers better identify and capture infrastructure-related opportunities for franchisees.

Groups360 and GroupSync are also a part of Wyndham's innovative Wyndham Business program which, through a suite of tools and resources, aims to help make business travel easier for all. The program caters to small and mid-size business owners, travel advisors, travel buyers, meeting planners and more—all while offering discounted rates and exclusive perks.

The majority of Wyndham hotels in the U.S. are anticipated to be available for instant booking on GroupSync this week with the last remaining hotels expected to go live before end of month. To browse hotels, check-rates and availability, or complete a booking, visit groupsync.com.

Images associated with the above release can be downloaded here.

About Groups360
Groups360 was created with a singular goal — to empower meeting planners by bringing innovation, transparency and simplicity to the decades-old problem of booking groups. The company's integrated technology solution, GroupSync™, enables suppliers to distribute inventory, engage with planners, and optimize group revenue. GroupSync also equips planners to search and shop hotels worldwide and to book rooms and space directly, online or through a simplified RFP process. GroupSync is the first distribution channel to offer online booking for both group hotel rooms and meeting space at scale. Groups360 has offices in Nashville, London and Singapore. Learn more at groups360.com

About Wyndham Hotels & Resorts
Wyndham Hotels & Resorts (NYSE: WH) is the world's largest hotel franchising company by the number of properties, with approximately 9,100 hotels spanning over 95 countries and six continents. Through its network of approximately 858,000 rooms appealing to the everyday traveler, Wyndham commands a leading presence in the economy and midscale segments of the lodging industry. The Company operates a portfolio of 24 hotel brands, including Super 8®, Days Inn®, Ramada®, Microtel®, La Quinta®, Baymont®, Wingate®, AmericInn®, Hawthorn Suites®, Trademark Collection® and Wyndham®.  The Company's award-winning Wyndham Rewards loyalty program offers approximately 105 million enrolled members the opportunity to redeem points at thousands of hotels, vacation club resorts and vacation rentals globally. For more information, visit www.wyndhamhotels.com.

Cision View original content to download multimedia:https://www.prnewswire.com/news-releases/wyndham-simplifies-group-travel-brings-instant-booking-to-5-600-us-hotels-302059193.html

SOURCE Wyndham Hotels & Resorts

FAQ

What is the latest partnership announced by Wyndham Hotels & Resorts?

Wyndham Hotels & Resorts partnered with Groups360 to offer real-time rates and availability for group bookings.

How many Wyndham hotels have been rolled out to the GroupSync™ Marketplace?

Over 5,600 Wyndham hotels have been rolled out to the GroupSync™ Marketplace.

What benefits do travel planners and managers get through GroupSync?

Travel planners and managers can browse real-time rates and availability, book 10 to 50 rooms without contacting the hotel, and book meeting space for events as needed.

What revenue opportunity does Wyndham believe is available for franchisees?

Wyndham believes there is a ~$3.3 billion revenue opportunity for franchisees in the infrastructure-related travel boom.

What program does GroupSync and Groups360 belong to?

GroupSync and Groups360 are part of Wyndham's innovative Wyndham Business program, aiming to make business travel easier.

Wyndham Hotels & Resorts, Inc.

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