Weave Adds New Features to Online Scheduling Tool

Rhea-AI Summary

Weave announces enhancements to its Online Scheduling tool, aimed at optimizing appointment bookings for small practices. The updated features allow patients to schedule appointments directly from practice websites, enhancing efficiency and business capture. Notably, compatibility with leading management systems like OpenDental and Eaglesoft facilitates seamless appointment integration. Weave's Interim CEO, Brett White, emphasizes the importance of an excellent patient experience. This update follows other product launches this year, showcasing Weave's commitment to improving customer engagement and operational efficiency.

Positive

• Enhancements to Online Scheduling and Text Connect improve appointment booking efficiency.
• Integration with leading practice management systems streamlines operations.
• Continued product innovation with new launches like Review Analytics and Insurance Verification.

Negative

• None.

Deepening integrations with leading practice management software, Weave continues to make scheduling easier for small practices

LEHI, Utah--(BUSINESS WIRE)-- Weave, the all-in-one customer communication and engagement platform for small business, today announced a slate of new features in its Online Scheduling tool.

(Photo: Business Wire)

The new Online Scheduling & Text Connect features, originally launched in 2021 as Web Assistant, give small practices a way to let patients schedule appointments directly from their website, saving staff time and letting them capture more business each day. Using Weave Online Scheduling, offices can customize their online calendar with appointment types, providers, and schedule availability, giving patients what they need to book the right appointment without picking up the phone.

Today’s announcement also adds new functionality and compatibility with leading practice management systems in the dental and optometry space: OpenDental, Eaglesoft, Crystal PMS and OfficeMate. Once an appointment is confirmed in Weave, it’s automatically created on the integrated practice management system’s calendar and a text confirmation is sent to the patient using Weave Texting.

“Delivering a delightful patient experience begins with getting an appointment on the schedule,” said Brett White, Interim CEO of Weave. “With the latest updates and additional features to Online Scheduling & Text Connect, Weave is leveraging its powerful VoIP platform and two-way texting capabilities to help more offices delight new and existing patients at every interaction.”

These latest feature additions to Weave’s all-in-one platform come on the heels of several new product launches this year, including Review Analytics, Insurance Verification and Buy Now, Pay-Over-Time payment options. To learn more about Weave’s platform and its impact on 23,000+ customers, visit getweave.com/weave-works/.

About Weave

Weave is the all-in-one customer communication and engagement platform for small business. From the first phone call to the final invoice and every touchpoint in between, Weave connects the entire customer journey. Weave’s software solutions transform how local businesses attract, communicate with and engage customers to grow their business. Weave has set the bar for Utah startup achievement & work culture. In the past year, Weave has been named a member of the Forbes Cloud 100, a Certified Great Place to Work, and a G2 leader in Patient Engagement, Optometry, Dental Practice Management and Patient Relationship Management software. To learn more, visit www.getweave.com/newsroom/

View source version on businesswire.com: https://www.businesswire.com/news/home/20221010005155/en/

Kali Geldis

Sr. Director of Communications, Weave

pr@getweave.com

Source: Weave

FAQ

What new features did Weave introduce for its Online Scheduling tool?

Weave introduced enhancements to the Online Scheduling and Text Connect features, allowing patients to schedule appointments directly from practice websites.

Which practice management systems are now compatible with Weave's scheduling tool?

Weave's scheduling tool is now compatible with OpenDental, Eaglesoft, Crystal PMS, and OfficeMate.

What is the impact of Weave's new features on patient scheduling?

The new features enable practices to save staff time and increase business capture by allowing patients to book appointments without phone calls.

What is Weave's commitment regarding customer engagement?

Weave is committed to improving customer engagement through continuous product innovation and enhancing the patient experience.