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Weave Now Integrates with Practice Fusion

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Weave (NYSE: WEAV) announced a new integration with Practice Fusion, a cloud-based Electronic Health Records (EHR) software provider. The integration enhances customer experience for healthcare practices through several key features:

The integration includes automated data sync for patient contact and appointment information, a VoIP phone system with call identification and management features, two-way texting for patient engagement, missed-call texts for automatic follow-ups, and email marketing capabilities with customizable templates.

This partnership aims to help healthcare practices streamline their operations, reduce administrative tasks, and improve patient communication. The integration also includes payment processing features like text-to-pay, online payments, and flexible payment plans to enhance practice profitability.

Weave (NYSE: WEAV) ha annunciato una nuova integrazione con Practice Fusion, un fornitore di software per Cartelle Cliniche Elettroniche (EHR) basato su cloud. L'integrazione migliora l'esperienza del cliente per le pratiche sanitarie grazie a diverse funzionalità chiave:

L'integrazione include sincronizzazione automatizzata dei dati per le informazioni di contatto e appuntamento dei pazienti, un sistema telefonico VoIP con funzionalità di identificazione e gestione delle chiamate, messaggi di testo bidirezionali per l'engagement dei pazienti, messaggi di testo per chiamate perse per follow-up automatici e capacità di email marketing con modelli personalizzabili.

Questa partnership mira ad aiutare le pratiche sanitarie a semplificare le loro operazioni, ridurre i compiti amministrativi e migliorare la comunicazione con i pazienti. L'integrazione include anche funzionalità di elaborazione dei pagamenti come il pagamento tramite testo, pagamenti online e piani di pagamento flessibili per aumentare la redditività delle pratiche.

Weave (NYSE: WEAV) anunció una nueva integración con Practice Fusion, un proveedor de software de Registros Electrónicos de Salud (EHR) basado en la nube. La integración mejora la experiencia del cliente para las prácticas de salud a través de varias funciones clave:

La integración incluye sincronización automática de datos para la información de contacto y citas de los pacientes, un sistema telefónico VoIP con funciones de identificación y gestión de llamadas, mensajería de texto bidireccional para el compromiso del paciente, mensajes de texto por llamadas perdidas para seguimientos automáticos y capacidades de marketing por correo electrónico con plantillas personalizables.

Esta asociación tiene como objetivo ayudar a las prácticas de salud a optimizar sus operaciones, reducir tareas administrativas y mejorar la comunicación con los pacientes. La integración también incluye funciones de procesamiento de pagos como el pago por texto, pagos en línea y planes de pago flexibles para aumentar la rentabilidad de las prácticas.

Weave (NYSE: WEAV)는 클라우드 기반 전자 건강 기록(EHR) 소프트웨어 제공업체인 Practice Fusion과의 새로운 통합을 발표했습니다. 이 통합은 여러 주요 기능을 통해 의료 관행의 고객 경험을 향상시킵니다:

통합에는 환자 연락처 및 예약 정보에 대한 자동 데이터 동기화, 통화 식별 및 관리 기능이 있는 VoIP 전화 시스템, 환자 참여를 위한 양방향 문자 메시지, 자동 후속 조치를 위한 부재 전화 문자, 사용자 정의 가능한 템플릿을 갖춘 이메일 마케팅 기능이 포함됩니다.

이 파트너십은 의료 관행이 운영을 간소화하고 관리 작업을 줄이며 환자와의 의사 소통을 개선하도록 돕는 것을 목표로 합니다. 통합에는 문자 결제, 온라인 결제 및 유연한 결제 계획과 같은 결제 처리 기능도 포함되어 있어 관행의 수익성을 높입니다.

Weave (NYSE: WEAV) a annoncé une nouvelle intégration avec Practice Fusion, un fournisseur de logiciels de Dossiers de Santé Électroniques (EHR) basé sur le cloud. L'intégration améliore l'expérience client pour les pratiques de santé grâce à plusieurs fonctionnalités clés :

L'intégration comprend la synchronisation automatique des données pour les informations de contact et de rendez-vous des patients, un système téléphonique VoIP avec des fonctionnalités d'identification et de gestion des appels, des SMS bidirectionnels pour l'engagement des patients, des SMS pour les appels manqués pour des suivis automatiques, et des capacités de marketing par e-mail avec des modèles personnalisables.

Ce partenariat vise à aider les pratiques de santé à rationaliser leurs opérations, à réduire les tâches administratives et à améliorer la communication avec les patients. L'intégration comprend également des fonctionnalités de traitement des paiements telles que le paiement par SMS, les paiements en ligne et des plans de paiement flexibles pour améliorer la rentabilité des pratiques.

Weave (NYSE: WEAV) hat eine neue Integration mit Practice Fusion, einem cloudbasierten Anbieter von elektronischen Gesundheitsakten (EHR), angekündigt. Die Integration verbessert das Kundenerlebnis für Gesundheitspraktiken durch mehrere wichtige Funktionen:

Die Integration umfasst automatisierte Datensynchronisation für Kontaktdaten und Termininformationen von Patienten, ein VoIP-Telefonsystem mit Anruferkennung und Verwaltungsfunktionen, zweiweg SMS für die Patientenbindung, Nachrichten für verpasste Anrufe für automatische Nachverfolgung und E-Mail-Marketing-Funktionen mit anpassbaren Vorlagen.

Diese Partnerschaft zielt darauf ab, Gesundheitspraktiken zu helfen, ihre Abläufe zu optimieren, administrative Aufgaben zu reduzieren und die Kommunikation mit Patienten zu verbessern. Die Integration umfasst auch Zahlungsabwicklungsfunktionen wie Text-zu-Zahlung, Online-Zahlungen und flexible Zahlungspläne, um die Rentabilität der Praxis zu steigern.

Positive
  • Integration with Practice Fusion expands Weave's market reach in healthcare sector
  • New features could increase operational efficiency and reduce administrative costs
  • Enhanced payment processing capabilities may improve revenue collection
Negative
  • None.

Insights

This strategic integration with Practice Fusion significantly strengthens Weave's competitive position in the healthcare software market. Practice Fusion serves thousands of independent medical practices across multiple specialties, instantly expanding Weave's potential customer base. The integration addresses critical pain points in healthcare practice management:

The automated data synchronization and enhanced VoIP features directly target the operational efficiency gap that typically costs medical practices 20-30% of revenue due to administrative overhead. By streamlining patient communication and payment collection workflows, practices can potentially reduce administrative costs while improving collection rates.

The integration's payment processing capabilities are particularly noteworthy. The text-to-pay and flexible payment plan features address a important market need, as medical practices typically face collection rates of only 50-70% for patient-responsible balances. By simplifying the payment process and offering multiple payment options, practices can potentially improve collection rates by 15-25%.

From a competitive standpoint, this integration creates significant barriers to entry. Healthcare practices typically resist changing software providers due to high switching costs and operational disruption. By deeply integrating with Practice Fusion's EHR system, Weave is positioning itself as an essential part of the practice management ecosystem, potentially leading to higher customer retention rates and expanded revenue per user through increased feature adoption.

New integration unlocks Weave features to help streamline communication workflows

LEHI, Utah--(BUSINESS WIRE)-- Weave (NYSE: WEAV), a leading all-in-one customer experience and payments software platform for small and medium-sized healthcare businesses, today announced an integration with Practice Fusion, a leading cloud-based Electronic Health Records (EHR) software for independent medical practices across a wide range of specialties including family medicine, internal medicine, and pediatrics.

This integration delivers additional value to Weave and Practice Fusion customers with:

  • Automated Data Sync – Keep patient contact and appointment information up to date with daily, automatic updates from your Practice Fusion database.
  • VoIP Phone System with Call Pop – Instantly identify patients when they call, with key details like upcoming appointments displayed for a personalized conversation. Enhance call handling with unlimited rollover lines, on-hold music and messages, call forwarding, and IVR—all seamlessly integrated with Weave.
  • Two-Way Texting – Improve patient engagement and treatment adherence while reducing no-shows with convenient text-based communication.
  • Missed-Call Texts – Automatically follow up with patients who call but don’t leave a message.
  • Email Marketing – Engage, notify, and reactivate patients easily with intuitive templates and a user-friendly interface.

Weave empowers healthcare practices to attract, engage, and retain patients while streamlining operations and reducing administrative burdens. By providing intuitive tools that enhance communication and efficiency, Weave enables providers to focus on delivering exceptional care while building successful, patient-centered businesses. By streamlining payment processes with text-to-pay, online payments, and flexible options like payment plans, Weave accelerates collections, reduces write-offs, and improves practice profitability. To learn more about Weave for medical practices, visit getweave.com.

About Weave

Weave is the all-in-one experience platform for small- and medium-sized healthcare businesses. From the first phone call to the final invoice and every touchpoint in between, Weave connects the entire customer journey. Weave’s software solutions transform how local businesses attract, communicate with, and engage customers to grow their business. In the past year, Weave has been named a G2 leader in Patient Engagement, Optometry, Dental Practice Management, and Patient Relationship Management software. To learn more, visit getweave.com/newsroom.

Natalie House

Senior Director of Content & Communications

pr@getweave.com

Source: Weave

FAQ

What new features does the Weave (WEAV) and Practice Fusion integration offer?

The integration offers automated data sync, VoIP phone system with call identification, two-way texting, missed-call texts, and email marketing capabilities with customizable templates.

How does the Weave (WEAV) integration benefit healthcare practices?

It helps streamline operations, reduces administrative burdens, improves patient communication, and enhances payment collection through features like text-to-pay and flexible payment plans.

What payment solutions are included in the Weave (WEAV) Practice Fusion integration?

The integration includes text-to-pay functionality, online payments, and flexible payment plan options to improve practice profitability and accelerate collections.

Which medical specialties can benefit from the Weave (WEAV) Practice Fusion integration?

The integration serves independent medical practices across various specialties including family medicine, internal medicine, and pediatrics.

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