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Grubhub Adds Walgreens to Grow its Convenience Offerings and Give Customers More Choices

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Grubhub has announced a partnership with Walgreens to offer nationwide delivery from Walgreens and Duane Reade locations through its marketplace. The collaboration enables customers to access approximately 15,000 items for on-demand delivery, including beauty, health and wellness, snacks, personal care, household items, and toys.

According to Grubhub's data, customers who shop from convenience merchants on their platform order nearly three times more per month than those who don't. The partnership focuses on key markets like Chicago and New York City, with both Walgreens and Duane Reade locations being integrated into Grubhub+, the company's loyalty program, offering members benefits such as zero delivery fees, lower service fees, and exclusive offers on eligible orders.

Grubhub ha annunciato una partnership con Walgreens per offrire consegne a livello nazionale dai punti vendita Walgreens e Duane Reade attraverso il suo marketplace. Questa collaborazione consente ai clienti di accedere a circa 15.000 articoli per consegna on-demand, tra cui prodotti di bellezza, salute e benessere, snack, articoli per la cura personale, articoli per la casa e giocattoli.

Secondo i dati di Grubhub, i clienti che acquistano da commercianti di convenienza sulla loro piattaforma ordinano quasi tre volte di più al mese rispetto a quelli che non lo fanno. La partnership si concentra su mercati chiave come Chicago e New York City, con i punti vendita Walgreens e Duane Reade integrati in Grubhub+, il programma di fidelizzazione dell'azienda, che offre ai membri vantaggi come zero spese di consegna, spese di servizio ridotte e offerte esclusive sugli ordini idonei.

Grubhub ha anunciado una asociación con Walgreens para ofrecer entrega a nivel nacional desde las ubicaciones de Walgreens y Duane Reade a través de su mercado. Esta colaboración permite a los clientes acceder a aproximadamente 15,000 artículos para entrega bajo demanda, incluidos productos de belleza, salud y bienestar, refrigerios, cuidado personal, artículos para el hogar y juguetes.

Según los datos de Grubhub, los clientes que compran en comerciantes de conveniencia en su plataforma ordenan casi tres veces más al mes que aquellos que no lo hacen. La asociación se centra en mercados clave como Chicago y Nueva York, con las ubicaciones de Walgreens y Duane Reade integradas en Grubhub+, el programa de lealtad de la empresa, que ofrece a los miembros beneficios como cero tarifas de entrega, tarifas de servicio reducidas y ofertas exclusivas en pedidos elegibles.

그럽허브월그린과의 파트너십을 발표하여 월그린 및 듀안 리드 매장에서 전국적으로 배달 서비스를 제공한다고 합니다. 이 협력으로 고객들은 뷰티, 건강 및 웰빙, 스낵, 개인 관리, 가정 용품, 장난감 등 약 15,000개 품목을 즉시 배달 받을 수 있습니다.

그럽허브의 데이터에 따르면, 그들의 플랫폼에서 편의점에서 쇼핑하는 고객들은 그렇지 않은 고객들보다 거의 한 달에 세 배 더 많이 주문한다고 합니다. 이 파트너십은 시카고와 뉴욕시와 같은 주요 시장에 초점을 맞추고 있으며, 월그린과 듀안 리드 매장은 그럽허브+라는 회사의 로열티 프로그램에 통합되어 회원들에게 무료 배달료, 낮은 서비스 수수료 및 적격 주문에 대한 독점 제안과 같은 혜택을 제공합니다.

Grubhub a annoncé un partenariat avec Walgreens pour offrir une livraison à l'échelle nationale depuis les points de vente Walgreens et Duane Reade via son marché. Cette collaboration permet aux clients d'accéder à environ 15 000 articles pour une livraison à la demande, y compris des produits de beauté, de santé et de bien-être, des collations, des articles de soin personnel, des articles ménagers et des jouets.

Selon les données de Grubhub, les clients qui achètent auprès de commerçants de proximité sur leur plateforme commandent presque trois fois plus par mois que ceux qui ne le font pas. Le partenariat se concentre sur des marchés clés comme Chicago et New York, les points de vente Walgreens et Duane Reade étant intégrés dans Grubhub+, le programme de fidélité de l'entreprise, offrant aux membres des avantages tels que zéro frais de livraison, des frais de service réduits et des offres exclusives sur des commandes éligibles.

Grubhub hat eine Partnerschaft mit Walgreens angekündigt, um landesweite Lieferungen von Walgreens- und Duane Reade-Standorten über seinen Marktplatz anzubieten. Diese Zusammenarbeit ermöglicht es den Kunden, auf etwa 15.000 Artikel für die sofortige Lieferung zuzugreifen, darunter Produkte für Schönheit, Gesundheit und Wellness, Snacks, Körperpflege, Haushaltsartikel und Spielzeug.

Laut den Daten von Grubhub bestellen Kunden, die bei Convenience-Händlern auf ihrer Plattform einkaufen, fast dreimal so viel pro Monat wie diejenigen, die dies nicht tun. Die Partnerschaft konzentriert sich auf wichtige Märkte wie Chicago und New York City, wobei sowohl Walgreens- als auch Duane Reade-Standorte in Grubhub+, das Treueprogramm des Unternehmens, integriert sind, das Mitgliedern Vorteile wie keine Liefergebühren, niedrigere Servicegebühren und exklusive Angebote für berechtigte Bestellungen bietet.

Positive
  • Partnership expands Grubhub's convenience retail offerings nationwide
  • Data shows convenience store customers order 3x more frequently
  • Access to 15,000 new items for on-demand delivery
  • Integration with Grubhub+ loyalty program
Negative
  • None.

Insights

This strategic partnership marks a significant expansion of Walgreens' digital ecosystem, though its impact on profitability requires careful analysis. While the addition of another delivery channel enhances convenience and accessibility, it also introduces complexity to Walgreens' existing partnerships with Uber Eats and DoorDash. The integration presents both opportunities and challenges:

Revenue Potential: The 3x higher order frequency among convenience shoppers suggests strong potential for incremental revenue. However, delivery fees and commission structures could compress margins, particularly for lower-ticket items. The true value lies in potential market share capture from competitors who lack robust delivery infrastructure.

Operational Considerations: The partnership introduces new complexities in inventory management and store operations:

  • Real-time inventory synchronization across platforms becomes important to prevent stockouts and customer disappointment
  • Store layouts may require optimization to support efficient picking for delivery orders while maintaining the in-store shopping experience
  • Staff training and potential dedicated personnel for order fulfillment could impact operating costs

The integration with Grubhub+ loyalty program creates a compelling value proposition, potentially driving higher customer retention and basket sizes. This aligns with Walgreens' broader digital transformation strategy, helping counter Amazon's growing presence in healthcare and convenience retail.

For Walgreens investors, this represents a necessary defensive move in an increasingly digital retail landscape, though the near-term financial impact may be modest given the company's existing delivery partnerships and current market penetration of on-demand delivery services.

The Chicagoland-based companies team up to offer on-demand delivery of thousands of everyday essentials

CHICAGO and DEERFIELD, Ill., Feb. 20, 2025 /PRNewswire/ -- Grubhub announced today that it has teamed up with Walgreens to bring Walgreens and Duane Reade locations nationwide to its marketplace. Through this collaboration, customers have access to 15,000 items for on-demand delivery — including beauty, health and wellness, snacks, personal care, household items, toys, and more.

Grubhub is enhancing the customer experience by expanding its marketplace offerings to include Walgreens and Duane Reade, broadening access to everyday essentials. Grubhub's data shows that customers who shop from convenience merchants on Grubhub order nearly three times more per month than those who don't, making them valuable users of the Grubhub marketplace.

"We're excited to add Walgreens and Duane Reade to offer customers a robust selection of convenience retailers on Grubhub," said Craig Whitmer, vice president of new verticals at Grubhub. "As a Chicago-based company, working with another hometown favorite is particularly special. The addition of these two brands helps us scale our convenience offerings across the country with a strong focus on key markets like Chicago and New York City, and we look forward to delivering even more value and convenience to our shared communities."

"Customers today expect to get what they want, when they want it, how they want it," said Sharmila Sudhakar, group vice president of digital commerce and omni experience at Walgreens. "The addition of Grubhub to Walgreens' growing roster of delivery partners helps meet that expectation and offers shoppers another simple and trusted same-day solution to get the essentials they need."

Walgreens and Duane Reade are part of Grubhub+, Grubhub's loyalty program, which offers members perks like $0 delivery fees and lower service fees on eligible orders, discounted priority delivery, and ongoing member-only exclusive offers.* Walgreens joins a growing list of convenience retailers available on Grubhub.

About Grubhub
Grubhub is a leading U.S. ordering and delivery marketplace dedicated to connecting customers with their favorite local restaurants, merchants and convenience retailers. Grubhub elevates online ordering through innovative restaurant technology, easy-to-use platforms, and an improved delivery experience. Part of Wonder Group, Grubhub features 375,000 merchants in over 4,000 U.S. cities.

About Walgreens
Founded in 1901, Walgreens (www.walgreens.com) has a storied heritage of caring for communities for generations, and proudly serves nearly 9 million customers and patients each day across its approximately 8,500 stores throughout the U.S. and Puerto Rico, and leading omni-channel platforms. Walgreens has approximately 220,000 team members, including nearly 90,000 healthcare service providers, and is committed to being the first choice for retail pharmacy and health services, building trusted relationships that create healthier futures for customers, patients, team members and communities.

Walgreens is the flagship U.S. brand of Walgreens Boots Alliance, Inc. (Nasdaq: WBA), an integrated healthcare, pharmacy and retail leader. Its retail locations are a critical point of access and convenience in thousands of communities, with Walgreens pharmacists playing a greater role as part of the healthcare system and patients' care teams than ever before. Walgreens Specialty Pharmacy provides critical care and pharmacy services to millions of patients with rare disease states and complex, chronic conditions.

* Benefits apply to orders over the applicable subtotal minimum. Terms and additional fees apply. Learn more here.

Grubhub logo (PRNewsfoto/Grubhub)

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SOURCE Grubhub

FAQ

What items can customers order from Walgreens through Grubhub?

Customers can order approximately 15,000 items including beauty, health and wellness, snacks, personal care, household items, toys, and other everyday essentials.

How does the Grubhub-Walgreens partnership affect Grubhub+ members?

Grubhub+ members can enjoy benefits like $0 delivery fees, lower service fees on eligible orders, discounted priority delivery, and exclusive member-only offers when ordering from Walgreens.

How much more frequently do convenience store customers order on Grubhub?

According to Grubhub's data, customers who shop from convenience merchants order nearly three times more per month compared to those who don't.

Which markets are the primary focus for the Grubhub-Walgreens partnership?

The partnership primarily focuses on key markets like Chicago and New York City, though the service is available nationwide.

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