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Verizon’s Call Filter Gets an Upgrade

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Verizon has upgraded its Call Filter app to help users identify callers by category, thus improving call decision-making. In the first half of 2022, Verizon blocked 5.3 billion unwanted calls, with over 27 billion blocked to date. The app also addresses neighborhood spoofing, allowing users to block up to five area codes for free. Verizon's commitment to reducing robocalls supports its broader strategy of enhancing customer experience amid 5G innovations. In 2021, Verizon generated revenues of $133.6 billion.

Positive
  • Enhanced Call Filter app improves caller identification and decision-making for users.
  • Blocked over 27 billion unwanted calls to date, showcasing effective spam prevention.
  • Addresses neighborhood spoofing, allowing users to block multiple area codes.
Negative
  • None.

Call Filter now helps identify callers by category so you can make more informed decisions on the calls you pick up and filter out the spam

NEW YORK, Oct. 18, 2022 (GLOBE NEWSWIRE) -- Spammers are getting more sophisticated, and Verizon is too. Verizon’s enhanced Call Filter app now helps you know who is calling and decide whether or not to answer: Now, when Verizon customers receive a call from a verified business outside of their saved contacts, when applicable, the caller ID will display categories like “Healthcare” or “Public Service.”

In the first half of 2022, Verizon identified or blocked 5.3 billion unwanted calls for wireless customers, detecting more than 27 billion unwanted calls to date. And for our wireline customers, Verizon labeled 172.3 million verified calls with [V] and 16.4 million robocalls with [SPAM?] for close to 3M Fios voice customers.

Call Filter also delivers a unique tool, only from Verizon, that tackles “neighborhood spoofing.” That means that if you receive multiple calls from phone numbers that appear to be local, or from a neighbor, you can activate the Neighborhood Filter. With Call Filter, you can block up to five area codes and prefixes at no cost, and with Call Filter Plus you can block up to ten, plus get access to six caller ID categories, including ““Healthcare,” “Public Service,” “Telemarketer,” “Nonprofit,” “Political,” and “Survey.”

Verizon’s Call Filter app (both free and advanced) offers several features to help you avoid unwanted calls.Learn more about Call Filter. Visit “Protecting Customers from Robocalls” to learn more about our ongoing work to help prevent these pesky calls and tools to help block or avoid robocalls.

Robocall prevention efforts build upon enabling quality network experiences that exceed customer needs and support 5G acceleration and innovation.

Verizon Communications Inc. (NYSE, Nasdaq: VZ) was formed on June 30, 2000 and is one of the world’s leading providers of technology and communications services. Headquartered in New York City and with a presence around the world, Verizon generated revenues of $133.6 billion in 2021. The company offers data, video and voice services and solutions on its award-winning networks and platforms, delivering on customers’ demand for mobility, reliable network connectivity, security and control.

VERIZON’S ONLINE MEDIA CENTER: News releases, stories, media contacts and other resources are available at verizon.com/news. News releases are also available through an RSS feed. To subscribe, visit www.verizon.com/about/rss-feeds/.

Media contact:
Ashley Colette
ashley.colette@verizon.com


FAQ

What enhancements were made to Verizon's Call Filter app in October 2022?

Verizon's Call Filter app now identifies callers by category, helping users make informed decisions.

How many unwanted calls did Verizon block in the first half of 2022?

Verizon identified or blocked 5.3 billion unwanted calls in the first half of 2022.

What is the total number of unwanted calls detected by Verizon to date?

Verizon has detected over 27 billion unwanted calls to date.

What features does Verizon's Call Filter offer?

The Call Filter app offers features like blocking area codes, caller ID categories, and tools against neighborhood spoofing.

How much revenue did Verizon generate in 2021?

Verizon generated revenues of $133.6 billion in 2021.

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