Verizon Frontline survey: Network reliability, 5G, cybersecurity, top of mind for first responders
Verizon Frontline's 2024 Public Safety Communications Survey reveals key insights into first responders' technology priorities. 65% of respondents identified network reliability as their top concern, up from 51% last year. The survey also found that 66% of first responders view 5G as important or a top priority.
Notably, 75% of respondents believe AI will be important for public safety agencies in the future. However, only 14% currently use AI or smart solutions. First responders see AI potentially optimizing resource allocation (24%), enhancing situational awareness (23%), and improving early warning systems (20%).
The survey also highlighted growing concerns about preparedness for natural disasters and cyberattacks. Only 60% felt prepared for natural disasters, down from 69% in 2022. Similarly, 34% felt somewhat unprepared or neutral about cybersecurity readiness, up from 25% two years ago.
Il sondaggio sulla comunicazione per la sicurezza pubblica 2024 di Verizon Frontline rivela importanti informazioni sulle priorità tecnologiche dei primi soccorritori. Il 65% degli intervistati ha identificato l'affidabilità della rete come la loro principale preoccupazione, in aumento rispetto al 51% dell'anno scorso. Il sondaggio ha anche rivelato che il 66% dei primi soccorritori considera il 5G importante o una priorità assoluta.
È interessante notare che il 75% degli intervistati crede che l'IA sarà fondamentale per le agenzie di sicurezza pubblica in futuro. Tuttavia, solo il 14% utilizza attualmente soluzioni intelligenti o IA. I primi soccorritori vedono l'IA come un modo per ottimizzare l'allocazione delle risorse (24%), migliorare la consapevolezza situazionale (23%) e rafforzare i sistemi di allerta precoce (20%).
Il sondaggio ha anche messo in evidenza preoccupazioni crescenti sulla preparazione per disastri naturali e attacchi informatici. Solo il 60% si è sentito preparato per i disastri naturali, in calo rispetto al 69% del 2022. Allo stesso modo, il 34% si è sentito parzialmente impreparato o neutro riguardo alla prontezza in materia di cybersecurity, in aumento dal 25% di due anni fa.
La encuesta de comunicación de seguridad pública 2024 de Verizon Frontline revela ideas clave sobre las prioridades tecnológicas de los primeros respondedores. El 65% de los encuestados identificó la fiabilidad de la red como su principal preocupación, un aumento del 51% en comparación con el año pasado. La encuesta también encontró que el 66% de los primeros respondedores considera que el 5G es importante o una máxima prioridad.
Notablemente, el 75% de los encuestados cree que la IA será importante para las agencias de seguridad pública en el futuro. Sin embargo, solo el 14% utiliza actualmente IA o soluciones inteligentes. Los primeros respondedores ven a la IA como un posible optimizador de la asignación de recursos (24%), mejora de la conciencia situacional (23%) y mejora de los sistemas de alerta temprana (20%).
La encuesta también destacó crecientes preocupaciones sobre la preparación para desastres naturales y ciberataques. Solo el 60% se sintió preparado para desastres naturales, una caída del 69% en 2022. De manera similar, el 34% se sintió algo desprevenido o neutral acerca de la preparación en ciberseguridad, un aumento del 25% hace dos años.
버라이즌 프론트라인의 2024 공공 안전 통신 설문조사는 첫 대응자들의 기술 우선순위에 대한 중요한 통찰력을 제공합니다. 응답자의 65%가 네트워크 안정성을 최우선 걱정 사항으로 꼽았습니다, 지난해 51%에서 증가했습니다. 설문조사는 또한 66%의 첫 대응자가 5G를 중요하거나 최우선 사항으로 보고 있다고 밝혔습니다.
특히, 응답자의 75%는 AI가 미래의 공공 안전 기관에 중요할 것이라고 믿고 있습니다. 그러나 현재 AI 또는 스마트 솔루션을 사용하는 사람은 14%에 불과합니다. 첫 대응자들은 AI가 자원 배분 최적화(24%), 상황 인식 향상(23%), 조기 경고 시스템 개선(20%)에 기여할 수 있을 것으로 보고 있습니다.
설문조사는 또한 자연 재해 및 사이버 공격에 대한 준비 상태에 대한 우려가 커지고 있다고 강조했습니다. 자연 재해에 대해 준비가 되어 있다고 느낀 사람은 60%에 불과하며, 2022년의 69%에서 감소했습니다. 비슷하게, 34%는 사이버 보안 준비 상태에 대해 다소 준비가 안 되거나 중립적이라고 느꼈으며, 이는 2년 전의 25%에서 증가한 수치입니다.
Le sondage sur les communications de sécurité publique 2024 de Verizon Frontline révèle des informations clés sur les priorités technologiques des premiers intervenants. 65 % des répondants ont identifié la fiabilité du réseau comme leur principale préoccupation, en hausse par rapport à 51 % l'année dernière. L'enquête a également révélé que 66 % des premiers intervenants considèrent la 5G comme importante ou comme une priorité absolue.
Il est à noter que 75 % des répondants estiment que l'IA sera importante pour les agences de sécurité publique à l'avenir. Cependant, seulement 14 % utilisent actuellement des solutions intelligentes ou de l'IA. Les premiers intervenants voient dans l'IA un potentiel d'optimisation de l'allocation des ressources (24 %), d'amélioration de la conscience situationnelle (23 %) et d'amélioration des systèmes d'alerte précoce (20 %).
Le sondage a également mis en évidence des préoccupations croissantes concernant la préparation aux catastrophes naturelles et aux cyberattaques. Seuls 60 % se sont sentis préparés aux catastrophes naturelles, une baisse par rapport à 69 % en 2022. De même, 34 % se sont sentis quelque peu non préparés ou neutres quant à la préparation en cybersécurité, en augmentation par rapport à 25 % il y a deux ans.
Die öffentliche Sicherheitskommunikationsumfrage 2024 von Verizon Frontline offenbart wichtige Erkenntnisse über die Technologieprioritäten der Ersthelfer. 65 % der Befragten identifizierten die Netzwerkzuverlässigkeit als ihre größte Sorge, ein Anstieg von 51 % im letzten Jahr. Die Umfrage ergab auch, dass 66 % der Ersthelfer 5G als wichtig oder als höchste Priorität ansehen.
Bemerkenswert ist, dass 75 % der Befragten glauben, dass KI in Zukunft für öffentliche Sicherheitsbehörden wichtig sein wird. Derzeit nutzen jedoch nur 14 % KI oder intelligente Lösungen. Ersthelfer sehen in der KI ein Potenzial zur Optimierung der Ressourcenallokation (24 %), zur Verbesserung der situativen Wahrnehmung (23 %) und zur Optimierung der Frühwarnsysteme (20 %).
Die Umfrage zeigte auch wachsende Bedenken hinsichtlich der Vorbereitung auf Naturkatastrophen und Cyberangriffe. Nur 60 % fühlten sich auf Naturkatastrophen vorbereitet, was einen Rückgang von 69 % im Jahr 2022 darstellt. In ähnlicher Weise fühlten sich 34 % hinsichtlich der Cybersicherheitsbereitschaft etwas unvorbereitet oder neutral, eine Steigerung gegenüber 25 % vor zwei Jahren.
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65% of first responders identified a reliable and resilient network as the most important factor in day-to-day communications.- A majority of first responders (
66% ) see 5G as a “top priority” or “important” 75% believed AI would be anywhere from “somewhat important” to a “top priority” for public safety agencies in the future
BASKING RIDGE, N.J., Sept. 17, 2024 (GLOBE NEWSWIRE) -- Verizon Frontline today revealed the findings of a survey of nearly 1,700 public safety professionals from emergency medical services, fire and police departments, and emergency management agencies, including public safety answering points and emergency call centers.
Now in its fourth year, the Verizon Frontline Public Safety Communications Survey, commissioned by Verizon Frontline and conducted by Lexipol, asked respondents about their current and future technology use, network connectivity and 5G, emergency preparedness, cybersecurity, and outlook on how 5G and advances in communications technology may impact their work in the field.
The findings reflect first responders’ current priorities and their expectations for the future with regard to network connectivity, devices and other technologies, and the evolution of emergency response.
“Every day, for more than three decades, we’ve been working hand-in-hand with first responders and public safety agencies on the front lines so we can continue to meet their highly unique mission-critical communications needs,” said Massimo Peselli, Chief Revenue Officer, Global Enterprise and Public Sector for Verizon Business. “Each year, this survey provides us with another way to hear from public safety professionals across the nation and offers deeper insight into the ever-evolving technological requirements of those who sacrifice so much to protect our communities.”
The Results:
Reliability and readiness growing in importance
In terms of communications needs today, public safety professionals placed reliability at the top of the list. In fact,
Natural disasters and the threat of cyberattacks remain a real concern for public safety professionals but this year’s survey results indicated diminished confidence in preparedness for both. As opposed to 2022, in which
From a cybersecurity perspective, a similar increase in concern can be seen. More than a third (
First responders are embracing advances in communications tech
The survey data indicated that public safety usage of AI or smart solutions is far from achieving critical mass, with only a small percentage (
In fact,
Additionally, even as deployables like portable satellite assets or cells on wheels (COWs) are gaining widespread adoption during emergency response operations, respondents see these assets only growing in importance. In fact, while
To see the full results of the Verizon Frontline Public Safety Communications Survey, click here.
Verizon Communications Inc. (NYSE, Nasdaq: VZ) powers and empowers how its millions of customers live, work and play, delivering on their demand for mobility, reliable network connectivity and security. Headquartered in New York City, serving countries worldwide and nearly all of the Fortune 500, Verizon generated revenues of
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Media contact:
Eric Durie
eric.durie@verizon.com
516-382-8219
FAQ
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