Verizon continues to upgrade Hampton Roads’ best network

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Verizon (VZ) Upgrades Network in Hampton Roads, VA, Resulting in 91% Access to 5G Service. The recent upgrades to Verizon's network in Hampton Roads, VA, have led to significant improvements, including the deployment of 5G Ultra Wideband service using Millimeter Wave (mmWave) and C-band spectrum. These upgrades aim to stay ahead of data usage increases and provide personalized customer experiences.

Recent upgrades lead to testing results that show customers in Hampton Roads have the best experience on Verizon’s network

HAMPTON ROADS, Va., Aug. 01, 2023 (GLOBE NEWSWIRE) -- Verizon has recently made major upgrades to the network serving customers in Hampton Roads, VA. These upgrades are part of a multi-year redesign of its network architecture to stay ahead of exponential data usage increases, upgrade the technology in the network, and to pave the way for personalized customer experiences. Network upgrades in Hampton Roads include deploying new cell sites to extend coverage and capacity in local communities. They also include adding more capacity on fiber optic cables to move more data through the network and adding bandwidth to the cellular network to accommodate new services like wireless internet service for homes and businesses. Specifics on the upgrades include:

• Engineers have deployed 5G Ultra Wideband service using Millimeter Wave (mmWave), its premium, high-band spectrum which allows for extremely fast speeds and massive capacity as well as C-band spectrum designed for fast speeds, high capacity and wide coverage. With the recent deployments and upgrades, 91% of people in Hampton Roads now have access to 5G service from Verizon. Verizon Engineers have deployed 5G Ultra Wideband service using its C-band spectrum designed for high capacity and wide coverage and its premium mmWave spectrum. Most notably, Verizon’s 5G Ultra Wideband service has been enhanced throughout Virginia Beach, Chesapeake, Norfolk, Portsmouth, Newport News, Hampton, York County and Poquoson, as well as areas including Lynnhaven Mall, the Greenbrier shopping area of Chesapeake, Peninsula Town Center in Hampton, NASA Langley Research Center, and the Newport News City Center.
• These deployments used Verizon’s recently acquired C-band spectrum, designed to provide wide coverage for 5G service. Throughout Hampton Roads, Verizon engineers are using 60 MHz of C-band spectrum to deliver 5G service to customers. By the end of the year, customers in Hampton Roads will be able to take advantage of nearly three times that amount of spectrum as it becomes available for 5G Ultra Wideband. That additional bandwidth will turbo charge the service, offering significantly higher speeds, much greater capacity to accommodate more customers and more robust services.
• Lastly, the addition of 5G service and the many additional wireless solutions allow far more data to travel on the wireless network in Hampton Roads. That exponential increase in data carried into and out of the cell sites serving the community requires upgraded fiber optic cable links. Fiber optic cables are used to move data between cell sites and connect those sites to the rest of the network. Verizon has increased the capacity on the fiber connections in many cell sites in the Hampton Roads area so they can carry 10 times the amount of data.
  

“Our network engineers work tirelessly to ensure we can provide the most reliable connections across Hampton Roads. We will continue to unlock the power of 5G for our customers with better connectivity for their phones, homes and businesses, as part of our ongoing commitment to this community,” said Kevin Smith, Vice President of Network Engineering and Operations for Verizon.

With these and other technology advancements on Verizon’s network, customers are able to use more data in more ways. This multi-service network powers

• Internet-of-Things (IoT) devices that do very little networking and stay in place,
• smartphones with infinite opportunities to use data in a highly mobile environment,
• home and business internet which provides connectivity via the wireless network for homes, offices and retail environments, and
• complex solutions like Augmented Reality or enterprise real-time video and data analysis that require massive computing capabilities. 

As 5G technology advances and is even more widely adopted by consumers the variety of solutions that will use Verizon’s network will continue to evolve as well.

Hampton Roads, VA customers have the best experience on Verizon’s network

The recent network upgrades have led to customers and visitors to Hampton Roads, VA having the best experience when using the Verizon network, according to the nation’s most rigorous scientific testing company RootMetrics®. In the most recent test measuring performance of major wireless carriers throughout Hampton Roads, Verizon not only wins for overall network performance and reliability, but is unbeaten in categories including speed and performance in data, texts and calls. Today’s results show great speeds for Verizon customers in Hampton Roads with Verizon’s median download speed increasing 22% in the market since last year*.

Services from the network customers rely on

For customers in Hampton Roads, the additional coverage and capacity means more customers now have access not only to reliable, fast mobile service, but also Verizon Home Internet service, a different kind of home internet with no data caps. It’s ideal for anyone who wants super fast connectivity to stream, game or even work remotely. Verizon Home Internet is reliable and fast enough to power home connected devices: smart TVs, tablets, phones, gaming consoles and more. Plans start at just $25 per month with AutoPay and a select 5G mobile plan – all without extra fees, equipment charges, annual contracts or data caps.** Go to verizon.com/home for availability. Visit verizon.com/deals For the latest 5G phones and accessories.

Additionally, through Verizon Frontline, the advanced network and technology developed over three decades of partnership with first responders to meet their unique and evolving needs, public safety agencies in the Hampton Roads area will also be able to experience the benefits of these network enhancements. To learn more about Verizon Frontline, visit verizon.com/frontline.

Hampton Roads area businesses have access to 5G Business Internet from Verizon. 5G Business Internet is ultra-fast wireless business internet powered by 5G Ultra Wideband. This wireless alternative to cable internet is for businesses of all sizes and includes self-setup or professional installation options, multiple pricing and service options, unlimited data, and a 10-year price guarantee (price guarantee excludes taxes and fees) for 5G Business Internet service. To learn more about Verizon 5G Business Internet, visit verizon.com/5gbusinessinternet and plug in an address to see what service is available.

^{*Rankings based on the RootMetrics® Hampton Roads RootScore® Report: 1H 2023. Tested with best commercially available smartphones on three mobile networks across all available network types. Your experiences may vary. The RootMetrics award is not an endorsement of Verizon.}

^{**Verizon Home Internet includes 5G Home Internet and LTE Home Internet services, which are available in select areas. Save $25/mo. when combined with an existing 5G Do More, 5G Play More, 5G Get More or One Unlimited for iPhone plan. With Auto Pay and paper-free billing req’d. Add’l $10/mo. w/o Auto Pay. Subject to credit approval.}

MEDIA CONTACT:
Karen Schulz
864.561.1527
Karen.schulz@verizonwireless.com

FAQ

What are the recent upgrades made by Verizon in Hampton Roads, VA?

Verizon has made major upgrades to its network in Hampton Roads, including deploying new cell sites, adding more capacity on fiber optic cables, and enhancing the cellular network to accommodate new services like wireless internet for homes and businesses.

What percentage of people in Hampton Roads now have access to 5G service from Verizon?

With the recent deployments and upgrades, 91% of people in Hampton Roads now have access to 5G service from Verizon.

What spectrum is used for the 5G Ultra Wideband service deployed by Verizon in Hampton Roads?

Verizon has deployed 5G Ultra Wideband service using Millimeter Wave (mmWave) and C-band spectrum, allowing for extremely fast speeds, massive capacity, and wide coverage.

What is the goal of the network upgrades in Hampton Roads by Verizon?

The upgrades aim to stay ahead of exponential data usage increases, upgrade the technology in the network, and pave the way for personalized customer experiences.