Permissive 10-digit dialing to begin in Pennsylvania’s 814 Area Code

Rhea-AI Summary

Verizon Communications announced the upcoming introduction of the new 582 area code, which will overlay the existing 814 area code. Starting October 3, 2020, customers will need to dial 10 digits (area code + seven digits) for local calls, transitioning to mandatory 10-digit dialing by April 3, 2021. The existing telephone numbers will remain unchanged, and prices for calls will not increase. Customers are advised to reprogram any devices that currently dial 7-digit numbers to ensure compatibility with the new dialing system. For more information, visit Verizon's media center.

Positive

• Existing telephone numbers will not change with the new overlay.
• No increase in call prices or service rates due to the new area code.

Negative

• Customers must reprogram devices that only dial 7-digit numbers to avoid connectivity issues after April 3, 2021.

BASKING RIDGE, N.J., Sept. 23, 2020 (GLOBE NEWSWIRE) -- Customers within the existing 814 area code should begin preparing for the new 582 area code and 10-digit dialing. The new 582 area code will overlay and serve the same geographic region as the existing 814 area code. An overlay does not require customers to change their existing area code.

Beginning on October 3, 2020, customers with the 814 area code should start dialing 10 digits (area code + seven digits) for local calls to 814 telephone numbers. Since this is just the permissive 10-digit dialing period, if customers forget and dial just seven digits, their calls still will be completed.

Starting April 3, 2021, all calls made within area code 814 must be placed using the area code plus the seven-digit telephone number. Seven-digit calls within this area will no longer be completed. The new 582 area code may be assigned to customers requesting new phone numbers as soon as May 1, 2021.

The most important facts that consumers need to know about the upcoming 582 area code overlay are:

• Your telephone number, including current area code, will not change.
• You will need to dial the area code + telephone number for all local calls.
• You will continue to dial 1 + area code + telephone number for all long distance calls.
• What is now a local call will remain a local call.
• The price of a call, coverage area, or other rates and services will not change due to the overlay.
  

You can still dial just three digits to reach 911. You can also dial three digits to reach 211 and 811, as well as 311 and 511, where available.

Please remember to identify your telephone number as a 10-digit number (area code + 7-digit telephone number), and include the area code when giving the number to friends, family, business associates and customers, etc.

Customers should ensure all services, automatic dialing equipment, applications, software, or other types of equipment that are programmed to dial a 7-digit number are reprogrammed to include the area code. Examples include life-safety systems, fax machines, Internet dial-up numbers, alarm and security systems or gates, ankle monitors, speed dialers, mobile and cordless phone contact lists, call forwarding settings, voicemail services, and similar functions. Be sure to check your business stationery, advertising materials, personal checks, and your personal or pet ID tags to ensure the area code is included in your telephone number.

Important safety and security equipment, such as medical alert devices, and alarm and security systems must be programmed to use 10-digit dialing. Many systems operate on 10-digit dialing by default, but some older equipment may still use 7 digits. Please contact your medical alert or security provider if you are not sure whether your equipment needs to be reprogrammed to accommodate the upcoming change to 10-digit local dialing. Any needed reprogramming of alarm and home security equipment should be done between October 3, 2020 and April 2, 2021.

Remember that all local calls must be programmed using 10-digits, and add ‘1’ for all long distance calls.

For additional information, please visit us at verizon.com/814overlay or the PA PUC website at http://www.puc.pa.gov.

Verizon Communications Inc. (NYSE, Nasdaq: VZ) was formed on June 30, 2000 and is celebrating its 20th year as one of the world’s leading providers of technology, communications, information and entertainment products and services. Headquartered in New York City and with a presence around the world, Verizon generated revenues of $131.9 billion in 2019. The company offers data, video and voice services and solutions on its award winning networks and platforms, delivering on customers’ demand for mobility, reliable network connectivity, security and control.

VERIZON’S ONLINE MEDIA CENTER: News releases, stories, media contacts and other resources are available at https://www.verizon.com/about/media-center. News releases are also available through an RSS feed. To subscribe, visit www.verizon.com/about/rss-feeds/.

Media contact:
David Weissmann
david.weissmann@verizon.com
917-359-7215
@djweissmann 

FAQ

What is the significance of the new 582 area code for Verizon customers?

The 582 area code will overlay the existing 814 area code, requiring customers to dial 10 digits for local calls starting October 3, 2020.

When will the mandatory 10-digit dialing for area code 814 begin?

Mandatory 10-digit dialing for area code 814 will begin on April 3, 2021.

Will call prices change due to the new area code 582 introduction?

No, the price of calls, coverage area, and other rates will remain unchanged.

What should customers do if their devices only dial 7-digit numbers?

Customers must reprogram their devices to include the area code before April 3, 2021, to ensure functionality.