Find peace of mind with Verizon Care Smart and Apple Watch

Rhea-AI Summary

Verizon has launched a new service called Get Help - Caregiver Alert, designed to assist caregivers for loved ones using Apple Watch. The service connects users automatically with their Trust Circle contacts when a hard fall is detected. Available exclusively for select Apple Watch models, it allows caregivers to receive alerts, view locations, and initiate group messaging. The first 30 days are free, after which the service costs $5 per month. Verizon aims to enhance caregiving through technology, with an emphasis on safety and independence.

Positive

• Launch of Get Help - Caregiver Alert service enhances caregiving technology.
• First 30 days free, promoting trial of the service.
• Compatible with multiple Apple Watch models, expanding potential user base.

Negative

• Service is only available for Apple Watch users, limiting its customer base.
• Monthly fee of $5 after the trial period may deter some users.

Help your loved ones live safely and independently with Get Help features, available exclusively for Apple Watch in the Care Smart app

BASKING RIDGE, N.J., July 20, 2022 (GLOBE NEWSWIRE) -- Caring for a loved one doesn’t have to be stressful and expensive. You deserve better, and to help, Verizon is making caregiving easier with Get Help - Caregiver Alert, a new service available through Verizon’s Care Smart app. If Apple Watch detects a hard fall, the Get Help - Caregiver Alert service automatically connects your loved one to you¹. The Get Help - Caregiver Alert features are available exclusively for select Apple Watch models and the Care Smart companion app is available on both iOS and Android smartphones.

Get Help - Caregiver Alert features include:

Apple Watch compatibility. The Care Smart app works seamlessly on Apple Watch Series 4, Apple Watch Series 5, Apple Watch Series 6, Apple Watch Series 7 and Apple Watch SE.

Get fall detection alerts with location. If Apple Watch detects a hard fall and automatically calls emergency services, your loved one’s Trust Circle contacts are alerted through the Care Smart app. Also, caregivers can view a timeline of events, including when a fall was detected or when an emergency call was made, when contacts were alerted and when an incident was closed.

Keep up on where they are. With their permission, use the Care Smart app to view your loved one’s most recent reported location.

Add unlimited trusted contacts. With Get Help - Caregiver Alert service, there is no limit on the number of contacts that can be included in an Apple Watch user’s Care Smart app Trust Circle. Apple Watch users can access their Trust Circle contacts with the tap of a finger.

Everyone stays informed. When a fall is detected or an emergency call is placed, the Care Smart app makes it easy to initiate group messaging communication with your loved one’s Trust Circle contacts.

Apple Watch Series 7 also offers indispensable tools for health and wellness, including an electrical heart sensor and ECG app² and a Blood Oxygen sensor and app³. watchOS 8 helps users stay healthy, active and connected through new workout types, the new Mindfulness app, innovative accessibility features, greater access with Apple Wallet, and more capabilities with the Home app, along with enhancements to Messages and Photos app.

Get Help - Caregiver Alert is available only for compatible Apple Watches with an active Verizon connected device plan (Number Share - Mobile or a standalone line). For a limited time, the first 30 days of service from your enrollment date are on us. After the first 30 days, the service is only $5 a month per enrolled line. You can cancel your Get Help - Caregiver Alert service in the My Verizon add-ons page or by contacting customer support at (800) 922-0204. Each line is eligible for only one 30-day trial.

Visit the Apple App Store to download the Verizon Care Smart app today. For more details on Apple Watch pricing and data plans, visit Verizon’s Apple Watch site.

¹ Verizon does not represent, warrant or guarantee the reliability or accuracy, completeness or timeliness of any location information provided through the Care Smart app or the Get Help - Caregiver Alert service.
² ECG app not available in all regions.
³ Blood Oxygen app measurements are not intended for medical use, including self-diagnosis or consultation with a doctor, and are only designed for general fitness and wellness purposes.

Verizon Communications Inc. (NYSE, Nasdaq: VZ) was formed on June 30, 2000 and is one of the world’s leading providers of technology and communications services. Headquartered in New York City and with a presence around the world, Verizon generated revenues of $133.6 billion in 2021. The company offers data, video and voice services and solutions on its award-winning networks and platforms, delivering on customers’ demand for mobility, reliable network connectivity, security and control.

VERIZON’S ONLINE MEDIA CENTER: News releases, stories, media contacts and other resources are available at verizon.com/news. News releases are also available through an RSS feed. To subscribe, visit www.verizon.com/about/rss-feeds/.

Media contact:
George Koroneos
george.koroneos@verizon.com
Twitter: @GLKcreative

FAQ

What is Verizon's Get Help - Caregiver Alert service?

It is a new service that connects caregivers with loved ones via Apple Watch when a fall is detected.

When was the Get Help - Caregiver Alert service launched?

It was launched on July 20, 2022.

Is the Get Help service available for all Apple Watch models?

No, it is available exclusively for select Apple Watch models like Series 4 through Series 7.

What is the cost of the Get Help service after the trial period?

After the first 30 days, the service costs $5 per month.

Can I cancel the Get Help service at any time?

Yes, you can cancel the service through the My Verizon add-ons page.