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NCR Voyix Corporation (VYX) is renowned for its innovative digital commerce solutions, catering specifically to the retail, restaurant, and digital banking sectors. The company excels in providing cutting-edge software, hardware, and service portfolios that facilitate seamless, high-volume consumer transactions.
In the Retail segment, NCR Voyix offers a broad range of software solutions designed to enhance operational efficiency and elevate the customer experience for retailers of all sizes. Their comprehensive systems ensure smoother transactions and better inventory management, ultimately improving bottom lines.
The Restaurants segment focuses on delivering end-to-end technology solutions for food service establishments. These solutions not only boost operational efficiency and customer satisfaction but also help in reducing overhead costs. The technology provided by NCR Voyix enables restaurants to handle orders, manage tables, and streamline kitchen operations more effectively.
In the Digital Banking segment, NCR Voyix supports financial institutions by offering cloud-based software solutions. These solutions facilitate a fully integrated digital banking experience, ensuring a seamless interaction across various channels. From mobile banking to online transactions, NCR Voyix's offerings are designed to meet the evolving needs of today's digital-first consumers.
With its headquarters in Duluth, Georgia, and a global workforce of over 30,000 employees, NCR Voyix's reach extends to more than 180 countries. This expansive footprint enables the company to support over 550 million transactions daily, making it a pivotal player in the global market.
Recently, NCR Voyix has made strides in expanding its product offerings and improving its financial performance. The company continues to form strategic partnerships and undertake significant projects that highlight its commitment to innovation and excellence in consumer transaction technologies.
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NCR Voyix (NYSE: VYX) reported its Q4 and full-year 2024 financial results. In Q4, revenue decreased to $682 million from $796 million year-over-year, while net loss improved to $9 million from $272 million. Q4 Adjusted EBITDA increased to $114 million from $65 million.
For full-year 2024, revenue was $2.8 billion compared to $3.2 billion in 2023, with net loss improving to $202 million from $729 million. The company completed a $100 million share repurchase in February 2025, buying back 7.3 million shares. Platform sites grew 26% year-over-year to 74,000, while payment sites increased 8% to 7,000.
James G. Kelly was appointed as President and CEO effective February 4, 2025, while Darren Wilson joined as EVP and President of Retail and Payments on February 12, 2025.
NCR Voyix (NYSE: VYX) has appointed Jeffrey S. Sloan to its Board of Directors, effective March 3, 2025. Sloan brings over 30 years of technology experience, most notably serving as CEO of Global Payments Inc. for a decade, where he helped triple the company's annual revenue through organic growth and strategic initiatives.
Prior to Global Payments, Sloan served as Global Head of Goldman Sachs' Financial Technology Group, where he pioneered the firm's FinTech investment banking practice. The appointment was announced by NCR Voyix's Board Chair Kevin Reddy, who emphasized Sloan's expertise in software and payments, along with his track record of growth and value creation in complex technology ecosystems.
NCR Voyix (NYSE: VYX) has announced a strategic partnership with Worldpay to enhance its digital commerce capabilities. The agreement enables NCR Voyix to integrate Worldpay's acquiring services into its platform, creating a comprehensive cloud-based software and payments solution for retailers and restaurants.
Through this collaboration, NCR Voyix will serve as a single point-of-contact for all point-of-sale and payment needs, leveraging Worldpay's global payment processing capabilities. The partnership combines Worldpay's global reach and vertical product set with NCR Voyix's established presence as a technology provider for leading retailers and restaurants.
Yogurtland, a frozen yogurt chain with 205 U.S. locations, has selected NCR Voyix (NYSE: NYX) as its point-of-sale (POS) provider in a three-year partnership. The company will implement Aloha Cloud POS system across its stores, supported by Back Of House application and NCR Voyix commerce platform.
The partnership aims to address previous operational challenges, including software and hardware stability issues. The new system will focus on improving operational efficiency, enhancing customer experience, and enabling data-driven decision-making. Key benefits include improved operational stability, simplified cashier operations, real-time sales data access, and enhanced loyalty program capabilities.
The implementation is designed to streamline operations, reduce downtime, and provide better reporting tools for business insights. This technology upgrade represents Yogurtland's commitment to modernizing its operations and improving service delivery across its franchise network.
NCR Voyix (NYSE: VYX) has announced the appointment of Darren Wilson as its new EVP & President of Retail and Payments, effective immediately. Wilson, who previously served as EVP & President, International, will be responsible for driving the company's retail and payments growth strategy through enhanced sales, product delivery, and customer satisfaction globally.
Wilson succeeds Eric Schoch, who has held various key leadership positions in the company's retail business since 2016. Schoch will transition to lead key strategic product initiatives and continue reporting to CEO James G. Kelly. Under Schoch's leadership, the company developed its Next Generation cloud solutions, strengthening its position as a leading global technology provider.
Parker's Kitchen, a convenience store chain with 94+ locations in Georgia and South Carolina, has partnered with NCR Voyix (NYSE: VYX) to implement self-checkout technology across its stores. The technology is currently deployed at 62 sites, with plans for future expansion.
The implementation brings several key benefits including enhanced speed and efficiency in customer transactions, user-friendly interface, multiple payment options, and seamless integration with existing infrastructure. According to Scott Smith, Senior Director of IT at Parker's Kitchen, the technology allows team members to assist three customers simultaneously instead of one, resulting in faster checkout times.
The partnership aims to optimize operations and enhance customer experience at Parker's Kitchen stores, which are known for Southern-inspired food and high-quality products.
NCR Voyix (NYSE: VYX) has announced it will release its fourth quarter and full year 2024 financial results before market opening on Thursday, February 27, 2025. The company's management team will host a conference call to discuss the results at 8:00 a.m. ET on the same day.
Investors can access the conference call through toll-free (877) 407-3088 or toll number +1 (201) 389-0927. A live webcast and presentation materials will be available on the company's investor relations website, with a replay accessible after the event.
NCR Voyix (NYSE: VYX) has appointed Executive Chair James G. Kelly as President and CEO, effective immediately, replacing David Wilkinson who is stepping down. Lead independent director Kevin Reddy has been named non-executive Chair.
Kelly brings over 25 years of executive leadership experience, previously serving as CEO of EVO Payments for 12 years until its acquisition by Global Payments in March 2023. He also held senior leadership roles at Global Payments, including President and COO (2006-2010) and CFO (2000-2005).
The company has reaffirmed its revenue and adjusted EBITDA guidance for full year 2024, as previously announced on November 7, 2024. NCR Voyix plans to release its Q4 and full year 2024 financial results on February 27, 2025.
NCR Voyix (NYSE: VYX) has secured a significant contract with the Defense Commissary Agency (DeCA) through its subsidiary NCR Government Systems The contract, valued at $335 million over five years, positions NCR Voyix as the maintenance and operations services provider for DeCA's point-of-sale (POS) technology assets across 240 commissaries.
The contract, known as DEBOSS (DeCA Enterprise Business Operations Solutions), was awarded by the Defense Information Systems Agency (DISA) Defense Information Technology Contracting Organization (DITCO) after evaluating five competitive proposals. NCR Voyix will provide sustainment services for hardware and software across global military facilities, including support for catalog, ordering, receiving, pricing, and point of sale functions.
NCR Voyix (NYSE: VYX) has been recognized as a Leader in two significant IDC MarketScape reports evaluating POS software solutions for both Quick Service/Fast Casual and Full-Service Restaurant sectors. The December 2024 assessments highlight the company's innovative approach to restaurant technology solutions.
The reports emphasize NCR Voyix's strengths in cloud platform capabilities, comprehensive omni-channel support, and robust analytics. For quick-service restaurants, the company was praised for its modernization approach focusing on innovation impact and uninterrupted operations. In the full-service sector, NCR Voyix was recognized for its broad portfolio of services including deployment, hardware maintenance, and professional services supporting digital integration.
According to Dorothy Creamer, IDC's senior research manager, the enterprise restaurant sector faces increasing complexity in multi-channel ordering and payment capabilities. Benny Tadele, President of Restaurants at NCR Voyix, emphasized the company's commitment to delivering innovative solutions that address these challenges while creating exceptional dining experiences.
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