Welcome to our dedicated page for Verint Systems news (Ticker: VRNT), a resource for investors and traders seeking the latest updates and insights on Verint Systems stock.
Verint Systems Inc. (NASDAQ: VRNT) is a global leader in actionable intelligence® solutions. Founded in 1994 and headquartered in Melville, New York, Verint specializes in providing solutions that help organizations make timely and effective decisions. With over 4,800 dedicated professionals and offices worldwide, Verint serves more than 10,000 organizations in over 180 countries, including over 80 percent of the Fortune 100.
Verint's core business revolves around three critical challenges:
- Customer Engagement Optimization: Solutions that enhance customer experiences by capturing valuable data and using analytics to provide actionable insights.
- Security Intelligence: Systems designed to improve security measures and ensure safer environments.
- Fraud, Risk, and Compliance: Tools that assist in identifying and mitigating risks, preventing fraud, and ensuring regulatory compliance.
Verint's comprehensive solutions enable organizations to gather vast amounts of information from various data types and sources. The company employs advanced analytics to transform this data into actionable intelligence, facilitating improved customer engagement, enhanced security, and effective risk management. Recent achievements include expanding their product portfolio and forging strategic partnerships to enhance their service offerings.
Verint's value-added services are tailored to meet the needs of organizations across different industries, making it easier for them to bridge the gap between limited resources and increasing customer expectations. The company's innovative solutions have proven pivotal in driving enterprise performance improvements and making the world a safer place.
For investors and stakeholders looking for the latest updates and relevant information on Verint's performance, the company actively shares news and developments that highlight their ongoing projects and achievements.
Verint (NASDAQ: VRNT) has been awarded three Winter 2023 'Best of Awards' from TrustRadius for its Workforce Management (WFM) solution. The awards include Best Feature Set, Best Value for the Price, and Best Relationship, which were based on customer feedback. Notably, 94% of reviewers expressed satisfaction with the feature set, while 96% appreciated the solution's value. Verint's WFM leverages AI-driven automation to enhance forecasting, scheduling, and employee engagement. The platform supports flexible work arrangements, aiming to meet SLAs effectively. TrustRadius' recognition underscores Verint's commitment to transparency and innovation.
Verint (NASDAQ: VRNT) expands its Customer Engagement Platform by acquiring Qudini's appointment scheduling technology. This integration aims to enhance profitability, productivity, and customer loyalty for brands. Research shows that 76% of consumers believe appointment scheduling services improve their experience. The new capabilities will help contact centers manage agent schedules and optimize resources, meeting rising customer expectations. Verint's VP of Product Strategy, Nick Mortimer, emphasized that these enhancements will lead to improved sales and customer advocacy for their clients.
Verint (NASDAQ: VRNT) has announced that Sandra Douglass Morgan, president of the Las Vegas Raiders, will be the keynote speaker at the Engage 2023 conference from June 12-15, 2023, at the Bellagio Hotel in Las Vegas. Morgan, the first Black female team president in NFL history, emphasizes leadership and innovation. The conference, themed ‘The Art of Innovation,’ will feature over 80 sessions focused on customer engagement strategies and maximizing technology investments with Verint solutions.
Verint (Nasdaq: VRNT) has announced its participation in two significant investor events. On January 5, members of Verint's management team will join a virtual bus tour hosted by Evercore. Following that, on January 12, they will conduct investor meetings at the 25th Annual Needham Growth Conference. Interested parties are encouraged to reach out to their Evercore and Needham sales representatives for details. Verint engages over 10,000 organizations globally, including 85 Fortune 100 companies, utilizing advanced AI and analytics.
Verint has reported Q3 and year-to-date results for FY 2023, with Q3 revenue at $225 million, reflecting a modest 0.2% year-over-year growth. Year-to-date revenue reached $666 million, up 4.0% year-over-year. SaaS revenue continues to show strong momentum, recording a 41% increase in Q3.
Verint also announced a $200 million share buyback program and adjusted its revenue guidance for FY 2023 to $900 million +/- 2%. For FY 2024, projected revenue is $945 million +/- 2%, indicating a positive growth trajectory amidst a shifting market landscape.
Verint (NASDAQ: VRNT) announced that Startek is utilizing its Speech Analytics solution to analyze over 500 million customer interactions annually. This partnership enables Startek to enhance customer service by transitioning from call sampling to a comprehensive analysis of call drivers and trends. Notable improvements include a 4% increase in first contact resolution and heightened customer satisfaction. The AI-driven analytics provide actionable insights, fostering a more effective customer experience.
Verint Systems Inc. (NASDAQ: VRNT) will hold a conference call on December 7, 2022, at 4:30 p.m. ET, to discuss its third quarter financial results for the period ending October 31, 2022. An earnings press release will be distributed post-market close on the same date. A live webcast with presentation slides will be accessible on Verint's Investor Relations page. The company emphasizes its commitment to enhancing customer engagement through advanced AI and analytics, supporting major brands globally.
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