Veeva Delivers Vault CRM Suite with Vault CRM Campaign Manager
Veeva Systems (NYSE: VEEV) has announced the latest release of Vault CRM Suite, featuring the new Vault CRM Campaign Manager. This integrated solution connects sales, marketing, and medical teams on a unified platform, enabling streamlined customer engagement. The system operates from a single database with shared data and content, facilitating coordinated multichannel campaigns.
Over 30 companies are currently using Vault CRM, with seven migrations from Veeva CRM scheduled for completion this month. A major global top 20 biopharma company plans to migrate more than 15,000 users to Vault CRM by the end of 2025. The suite includes Vault CRM Service Center for inside sales and contact center operations, released in August.
Veeva Systems (NYSE: VEEV) ha annunciato il rilascio più recente della Vault CRM Suite, che presenta il nuovo Vault CRM Campaign Manager. Questa soluzione integrata connette i team di vendita, marketing e medici su una piattaforma unificata, consentendo un coinvolgimento cliente semplificato. Il sistema opera da un'unica base di dati con dati e contenuti condivisi, facilitando campagne multicanale coordinate.
Attualmente, oltre 30 aziende stanno utilizzando Vault CRM, con sette migrazioni da Veeva CRM programmate per essere completate entro questo mese. Una delle prime 20 aziende biopharma globali prevede di migrare oltre 15.000 utenti a Vault CRM entro la fine del 2025. La suite include il Vault CRM Service Center per le vendite interne e le operazioni del contact center, rilasciato ad agosto.
Veeva Systems (NYSE: VEEV) ha anunciado el último lanzamiento de la Vault CRM Suite, que incluye el nuevo Vault CRM Campaign Manager. Esta solución integrada conecta a los equipos de ventas, marketing y médicos en una plataforma unificada, permitiendo una interacción más fluida con los clientes. El sistema opera desde una única base de datos con datos y contenidos compartidos, facilitando campañas multicanal coordinadas.
Más de 30 empresas están utilizando actualmente Vault CRM, con siete migraciones desde Veeva CRM programadas para completarse este mes. Una importante empresa biopharma global entre las 20 principales planea migrar a más de 15,000 usuarios a Vault CRM para finales de 2025. La suite incluye el Vault CRM Service Center para ventas internas y operaciones de centro de contacto, lanzado en agosto.
Veeva Systems (NYSE: VEEV)는 새로운 Vault CRM Suite의 최신 릴리스를 발표했습니다. 이 릴리스에는 새로운 Vault CRM Campaign Manager가 포함되어 있습니다. 이 통합 솔루션은 판매, 마케팅 및 의료 팀을 통합된 플랫폼에서 연결하여 고객 참여를 간소화합니다. 시스템은 공유 데이터와 콘텐츠로 구성된 단일 데이터베이스에서 작동하여 조정된 다중 채널 캠페인을 촉진합니다.
현재 30개 이상의 회사가 Vault CRM을 사용 중이며, 7건의 Veeva CRM 마이그레이션이 이달 중 완료될 예정입니다. 글로벌 톱 20 바이오 제약 회사 중 한 곳은 2025년 말까지 15,000명 이상의 사용자를 Vault CRM으로 마이그레이션할 계획입니다. 이 제품군에는 8월에 출시된 내부 판매 및 연락처 센터 운영을 위한 Vault CRM Service Center가 포함되어 있습니다.
Veeva Systems (NYSE: VEEV) a annoncé la dernière version de la Vault CRM Suite, avec le nouveau Vault CRM Campaign Manager. Cette solution intégrée relie les équipes de vente, de marketing et médicales sur une plateforme unifiée, permettant un engagement client simplifié. Le système fonctionne à partir d'une base de données unique avec des données et du contenu partagés, facilitant des campagnes multicanaux coordonnées.
Plus de 30 entreprises utilisent actuellement Vault CRM, et sept migrations depuis Veeva CRM sont programmées pour être achevées ce mois-ci. Une grande entreprise biopharma mondiale parmi les 20 premières prévoit de migrer plus de 15 000 utilisateurs vers Vault CRM d'ici la fin de 2025. La suite comprend le Vault CRM Service Center pour les ventes internes et les opérations de centre d'appels, sorti en août.
Veeva Systems (NYSE: VEEV) hat die neueste Version der Vault CRM Suite veröffentlicht, die den neuen Vault CRM Campaign Manager beinhaltet. Diese integrierte Lösung verbindet Vertriebs-, Marketing- und Medizinteams auf einer einheitlichen Plattform und ermöglicht eine reibungslosere Kundenansprache. Das System arbeitet mit einer einzigen Datenbank, in der Daten und Inhalte gemeinsam genutzt werden, was koordinierte Multikanal-Kampagnen erleichtert.
Derzeit nutzen mehr als 30 Unternehmen Vault CRM, wobei sieben Migrationen von Veeva CRM diesen Monat abgeschlossen werden sollen. Ein großes globales Biopharmaunternehmen der Top 20 plant, bis Ende 2025 mehr als 15.000 Benutzer zu Vault CRM zu migrieren. Die Suite umfasst das Vault CRM Service Center für den Innendienst und die Kontaktzentrum-Operationen, das im August veröffentlicht wurde.
- 30+ companies already live on Vault CRM platform
- Secured migration commitment from a top 20 global biopharma company (15,000+ users)
- Seven ongoing migrations scheduled for completion this month
- None.
Insights
Vault CRM Suite represents a significant technological advancement in life sciences CRM, introducing unified data architecture that eliminates traditional silos between sales, marketing and medical teams. The integration of Campaign Manager and Service Center creates a comprehensive ecosystem that enables real-time data synchronization and coordinated customer engagement across channels.
The platform's architecture, built on Vault Platform, facilitates advanced automation capabilities and sets the foundation for AI integration through upcoming features like CRM Bot and Voice Control. With 30 companies already live and a major pharma company planning to migrate 15,000+ users, the adoption trajectory indicates strong market validation. The unified database approach significantly reduces data redundancy and improves operational efficiency, particularly valuable for large-scale deployments in the pharmaceutical sector.
This release strengthens Veeva's market position in the life sciences CRM space and addresses a critical industry need for integrated commercial operations. The successful migration of existing clients to the new platform and the commitment from a top 20 biopharma company validate the product's enterprise-grade capabilities. The platform's ability to unify commercial teams could drive significant operational efficiencies and cost savings for pharmaceutical companies.
The timing of this release is strategic, as the life sciences industry increasingly focuses on digital transformation and customer-centric engagement models. The integration of marketing automation through Campaign Manager positions Veeva to capture a larger share of pharmaceutical companies' technology budgets, potentially driving revenue growth and market share expansion in the coming years.
Latest release of Veeva Vault CRM Suite connects engagement across sales, marketing, and medical
"Our delivery of Veeva Vault CRM Suite today builds on years of innovation in CRM and Vault Platform," said Arno Sosna, general manager of CRM products at Veeva. "Having CRM on Vault Platform and adding Service Center and now Campaign Manager, we are now able to deliver the most advanced industry-specific CRM ever released and an unconstrained product roadmap that unlocks the potential for true customer centricity across the industry."
Veeva Vault CRM Suite is unique in its ability to bring sales, marketing, medical, and service teams together — all unified in the same Vault — which means teams work from a single database, with shared data and content, to enable increased customer centricity and advanced automation. For example, this enables the execution of multichannel campaigns across non-personal and field channels with the new Vault CRM Campaign Manager for coordinated customer engagement across sales and marketing. Also part of the CRM Suite is Vault CRM Service Center, released in August, for inside sales, contact center, and hybrid reps.
More than 30 companies are already live on Vault CRM, seven migrations from Veeva CRM to Vault CRM are on a path for completion by the end of this month, and the first large global top 20 biopharma plans to complete its migration of more than 15,000 users to Vault CRM by the end of 2025.
To learn more about this week's release of Vault CRM, Vault CRM Campaign Manager, and what's coming in Vault CRM Suite — including new AI-powered Vault CRM Bot and Voice Control — customers can join Arno Sosna's Vault CRM Suite release update and product roadmap session in Veeva Connect this Thursday, December 12 at 11 a.m. ET. Demos of Campaign Manager are available at veeva.com/CampaignManager.
About Veeva Systems
Veeva is the global leader in cloud software for the life sciences industry. Committed to innovation, product excellence, and customer
success, Veeva serves more than 1,000 customers, ranging from the world's largest biopharmaceutical companies to emerging biotechs. As a Public Benefit Corporation, Veeva is committed to balancing the interests of all stakeholders, including customers, employees, shareholders, and the industries it serves. For more information, visit veeva.com.
Veeva Forward-looking Statements
This release contains forward-looking statements regarding Veeva's products and services and the expected results or benefits from use of our products and services. These statements are based on our current expectations. Actual results could differ materially from those provided in this release and we have no obligation to update such statements. There are numerous risks that have the potential to negatively impact our results, including the risks and uncertainties disclosed in our filing on Form 10- Q for the period ended October 31, 2024, which you can find here (a summary of risks which may impact our business can be found on pages 36 and 37), and in our subsequent SEC filings, which you can access at sec.gov.
Contact:
Alison Borris
Veeva Systems
925-226-8821
alison.borris@veeva.com
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SOURCE Veeva Systems
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