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NETSCOUT SYSTEMS, INC. (NASDAQ: NTCT) announced the appointments of Shannon Nash and Marlene Pelage to its Board of Directors. These appointments aim to enhance the company's financial expertise and strategic direction. Nash, currently CFO at Wing, has a history of leadership in finance and operations, including roles at Reputation.com and UserTesting. Pelage, the Global CFO of IPG Mediabrands, brings experience in managing multi-billion dollar budgets from her time at Charles Schwab. The board now consists of 11 directors, with a focus on diversity and fresh perspectives to support NETSCOUT's mission as cyber guardians.
UserTesting, Inc. has completed its acquisition by Thoma Bravo and Sunstone Partners in a cash transaction valued at $1.3 billion. Shareholders will receive $7.50 per share, and the company's stock will be delisted from the New York Stock Exchange. The acquisition was approved by stockholders on January 10, 2023. UserTesting is set to merge with UserZoom, which Thoma Bravo acquired in April 2022, with UserTesting’s CEO, Andy MacMillan, leading the combined entity.
UserTesting (NYSE: USER) has launched new test templates for its Human Insight Platform aimed at enhancing customer engagement in retail banking. These templates allow banks to gather pre-and post-launch feedback, facilitating user-friendly feature development. By leveraging real-time feedback, banks can innovate quickly and ensure they meet customer expectations across channels. The templates support both leaders and practitioners in banking, ultimately aiming to improve customer satisfaction and loyalty.
UserTesting has been appointed as a Customer Experience partner on the Export Partner Hub by Google, enhancing its role in supporting Google Ads clients’ export businesses. This hub offers a platform for advertisers to connect with operational partners. Through this partnership, UserTesting aims to provide insights into customer needs, helping organizations minimize risks in new market entries. The company leverages its Human Insight Platform to generate customer experience narratives that deliver vital consumer perspectives, thereby aiding innovation and strategic decisions.
UserTesting, a leader in video-based human insight, has launched new test templates aimed at enhancing health and wellness experiences. These templates allow organizations in the wellness applications, pharmaceutical, and medical sectors to gather valuable customer feedback rapidly and securely, ensuring compliance with regulations like HIPAA.
The templates facilitate real-world testing required by the ONC 21st Century Cures Act, aiding companies in demonstrating interoperability and functionality. This development supports over 350,000 digital health apps by enabling better user engagement and experience design.
UserTesting (NYSE: USER) announced the expiration of the “go-shop” period regarding its acquisition by Thoma Bravo and Sunstone Partners, valuing the company at approximately
UserTesting (NYSE: USER) has partnered with Zoom to enhance its Live Conversation feature, integrating Zoom video capabilities for real-time customer interactions. This collaboration aims to support businesses in gathering immediate customer insights, essential for product and service improvements. In September 2022, nearly 10,000 customer interviews were conducted using this feature, providing valuable data for organizations. The integration is set to improve operational alignment and decision-making processes, affirming UserTesting's commitment to delivering customer-centric experiences.
UserTesting (NYSE: USER) has launched new test templates on its Human Insight Platform aimed at helping organizations understand diverse and inclusive customer perspectives. These templates facilitate gathering insights from a broad range of historically underrepresented groups, crucial for companies focusing on diversity, equity, and inclusion. Research indicates that organizations with strong DEI strategies outperform competitors, with companies in the top quartile for gender diversity likely to have 21% higher profitability. The offering includes over 100 pre-built templates to streamline the feedback process.
UserTesting, Inc. (NYSE: USER) reported a record third quarter revenue of $49.4 million, marking a 28% increase year-over-year. Subscription revenue also rose, reaching $47.5 million (+32% YoY). Despite these earnings, the company faced a GAAP operating loss of $(14.3) million and a net loss of $(15.2) million, compared to the previous year. Additionally, UserTesting announced its acquisition by Thoma Bravo and Sunstone Partners, valued at approximately $1.3 billion, representing a 94% premium over its stock price prior to the announcement, anticipated to close in early 2023.
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