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Holyoke Credit Union Selects Upstart for Personal Lending

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Holyoke Credit Union has partnered with Upstart (NASDAQ: UPST) to expand its personal lending capabilities. The Massachusetts-based credit union joined the Upstart Referral Network in December 2024, aiming to digitally and geographically extend its reach to new members.

Through this partnership, qualified personal loan applicants on Upstart.com who meet Holyoke's credit policies will receive tailored offers and transition to a Holyoke-branded experience for completing their online member application and closing process. The collaboration aligns with Holyoke's mission to provide accessible, high-quality, and affordable financial products and services to help members thrive.

La Holyoke Credit Union ha stretto una partnership con Upstart (NASDAQ: UPST) per ampliare le proprie capacità di prestito personale. La credit union con sede nel Massachusetts è entrata a far parte della Upstart Referral Network a dicembre 2024, con l'obiettivo di estendere digitalmente e geograficamente la propria portata a nuovi membri.

Grazie a questa collaborazione, i richiedenti di prestiti personali qualificati su Upstart.com che soddisfano le politiche di credito di Holyoke riceveranno offerte personalizzate e passeranno a un'esperienza a marchio Holyoke per completare la loro domanda di adesione online e il processo di chiusura. La collaborazione è in linea con la missione di Holyoke di fornire prodotti e servizi finanziari accessibili, di alta qualità e a prezzi competitivi per aiutare i membri a prosperare.

La Holyoke Credit Union se ha asociado con Upstart (NASDAQ: UPST) para ampliar sus capacidades de préstamos personales. La cooperativa de crédito con sede en Massachusetts se unió a la Upstart Referral Network en diciembre de 2024, con el objetivo de extender su alcance digital y geográficamente a nuevos miembros.

A través de esta asociación, los solicitantes de préstamos personales calificados en Upstart.com que cumplan con las políticas crediticias de Holyoke recibirán ofertas personalizadas y pasarán a una experiencia de marca Holyoke para completar su solicitud de membresía en línea y el proceso de cierre. La colaboración se alinea con la misión de Holyoke de proporcionar productos y servicios financieros accesibles, de alta calidad y asequibles para ayudar a los miembros a prosperar.

홀리요크 신용조합업스타트 (NASDAQ: UPST)와 협력하여 개인 대출 기능을 확장했습니다. 매사추세츠에 본사를 둔 이 신용조합은 2024년 12월 업스타트 추천 네트워크에 가입하여 디지털 및 지리적으로 새로운 회원에게 다가가고자 합니다.

이 파트너십을 통해 Holyoke의 신용 정책을 충족하는 Upstart.com의 적격 개인 대출 신청자는 맞춤형 제안을 받고 온라인 회원 신청 및 마감 프로세스를 완료하기 위해 Holyoke 브랜드 경험으로 전환하게 됩니다. 이 협력은 회원들이 번영할 수 있도록 접근 가능하고 고품질의 저렴한 금융 상품 및 서비스를 제공하는 Holyoke의 사명과 일치합니다.

La Holyoke Credit Union s'est associée à Upstart (NASDAQ: UPST) pour élargir ses capacités de prêt personnel. La coopérative de crédit basée dans le Massachusetts a rejoint le Upstart Referral Network en décembre 2024, visant à étendre son accès de manière numérique et géographique à de nouveaux membres.

Grâce à ce partenariat, les demandeurs de prêts personnels qualifiés sur Upstart.com qui respectent les politiques de crédit de Holyoke recevront des offres personnalisées et passeront à une expérience de marque Holyoke pour compléter leur demande d'adhésion en ligne et le processus de clôture. Cette collaboration est en accord avec la mission de Holyoke de fournir des produits et services financiers accessibles, de haute qualité et abordables pour aider les membres à prospérer.

Die Holyoke Credit Union hat sich mit Upstart (NASDAQ: UPST) zusammengeschlossen, um ihre Möglichkeiten im Bereich der persönlichen Kredite zu erweitern. Die im Bundesstaat Massachusetts ansässige Kreditgenossenschaft trat im Dezember 2024 dem Upstart Referral Network bei, um ihre Reichweite digital und geografisch auf neue Mitglieder auszudehnen.

Durch diese Partnerschaft erhalten qualifizierte Antragsteller für persönliche Kredite auf Upstart.com, die den Kreditrichtlinien von Holyoke entsprechen, maßgeschneiderte Angebote und wechseln zu einem Holyoke-Markenangebot, um ihren Online-Mitgliedsantrag und den Abschlussprozess abzuschließen. Die Zusammenarbeit steht im Einklang mit dem Ziel von Holyoke, zugängliche, qualitativ hochwertige und preiswerte Finanzprodukte und -dienstleistungen anzubieten, um den Mitgliedern beim Gedeihen zu helfen.

Positive
  • New partnership expands Upstart's lending network
  • Integration with Holyoke Credit Union increases geographical reach
  • Partnership provides access to new customer base through digital channels
Negative
  • None.

Insights

This partnership with Holyoke Credit Union, while modest in immediate revenue impact, carries strategic significance for Upstart's growth trajectory in the credit union sector. The deal exemplifies Upstart's efficient partner acquisition model, where the company can deploy its AI lending infrastructure without significant customization costs while expanding its geographical footprint in Massachusetts.

The implementation of the Upstart Referral Network creates a seamless, branded experience that maintains Holyoke's identity while leveraging Upstart's technology backbone. This approach has proven particularly appealing to credit unions, which typically lack the resources to develop sophisticated AI-driven lending platforms internally. The partnership model allows them to compete with larger financial institutions while maintaining their community-focused mission.

From a business perspective, this type of partnership carries several advantages for Upstart:

  • Zero customer acquisition cost for loans originated through Holyoke's existing member base
  • Increased data flow to further train and refine Upstart's AI models
  • Enhanced credibility in the credit union sector, which could accelerate future partnerships
  • Regulatory compliance advantages through partnership with regulated institutions

The timing of this partnership is particularly relevant given the current credit environment. Credit unions are increasingly seeking ways to modernize their lending operations while managing risk effectively. Upstart's AI models, which incorporate over 1,000 variables and analyze billions of data points, provide a sophisticated approach to credit assessment that can help maintain loan quality while expanding access to credit.

While individual credit union partnerships may not significantly move the needle on Upstart's quarterly earnings, the cumulative effect of building out this network creates a powerful moat. Each new partnership enhances the platform's data advantages and creates network effects that make the service more valuable to both borrowers and lenders. The strategic value lies in the scalability of these partnerships and their contribution to Upstart's long-term vision of transforming credit access through AI.

HOLYOKE, Mass. & SAN MATEO, Calif.--(BUSINESS WIRE)-- Holyoke Credit Union (Holyoke), a Massachusetts state-chartered credit union, has announced its partnership with Upstart (NASDAQ: UPST), the leading artificial intelligence (AI) lending marketplace, to offer personal loans to more consumers.

“Our mission is to provide members with access to a selection of high-quality and affordable financial products and services that allow them to thrive,” said James Wolohan, President & CEO at Holyoke Credit Union. “With our expanded field of membership, we chose to partner with Upstart to digitally and geographically reach and lend to new members across the communities we serve to help them in their financial journey.”

Holyoke Credit Union became an Upstart Referral Network lending partner in December 2024. With the Upstart Referral Network, qualified personal loan applicants on Upstart.com who meet Holyoke’s credit policies will receive tailored offers as they seamlessly transition into a Holyoke-branded experience to complete the online member application and closing process.

“We are excited to welcome Holyoke Credit Union to the family of Upstart lending partners,” said Michael Lock, Senior Vice President of Lending Partnerships at Upstart. “By partnering with Upstart, Holyoke is expanding access to affordable credit to more prospective members through an all-digital, consumer lending experience.”

To learn more about Upstart for Credit Unions and the Upstart Referral Network, please watch this video.

About Upstart

Upstart (NASDAQ: UPST) is the leading AI lending marketplace, connecting millions of consumers to more than 100 banks and credit unions that leverage Upstart’s AI models and cloud applications to deliver superior credit products. With Upstart AI, lenders can approve more borrowers at lower rates across races, ages, and genders, while delivering the exceptional digital-first experience customers demand. More than 80% of borrowers are approved instantly, with zero documentation to upload. Founded in 2012, Upstart’s platform includes personal loans, automotive retail and refinance loans, home equity lines of credit, and small-dollar “relief” loans. Upstart is based in San Mateo, California, and also has offices in Columbus, Ohio and Austin, Texas.

About Holyoke Credit Union

Holyoke Credit Union was organized in 1911 as a Massachusetts state-chartered credit union to deliver a full assortment of consumer banking services to its members. Today, Holyoke Credit Union is chartered by the Commonwealth of Massachusetts and regulated by the Massachusetts Division of Banks. Financially strong and professionally managed for more than 100 years, Holyoke Credit Union is a wise choice for individuals and businesses interested in banking and financial services founded on a dedication to stability, expertise, and peace of mind. To learn more, visit holyokecu.com.

Press Contact

press@upstart.com

Source: Upstart

FAQ

When did Holyoke Credit Union join the Upstart Referral Network (UPST)?

Holyoke Credit Union joined the Upstart Referral Network in December 2024.

How will the Upstart (UPST) partnership benefit Holyoke Credit Union members?

The partnership will provide members with access to personal loans through an all-digital lending experience, offering tailored loan offers to qualified applicants who meet Holyoke's credit policies.

What is the process for Upstart (UPST) loan applicants to get Holyoke Credit Union loans?

Qualified applicants on Upstart.com who meet Holyoke's credit policies will receive tailored offers and transition to a Holyoke-branded experience to complete their online member application and closing process.

How does the Upstart (UPST) partnership expand Holyoke Credit Union's reach?

The partnership allows Holyoke Credit Union to digitally and geographically reach and lend to new members across their service communities through Upstart's AI lending marketplace.

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