Darden and Uber Continue Partnership with On-Demand Delivery Pilot at Cheddar's Scratch Kitchen
Darden Restaurants (NYSE: DRI) and Uber Technologies (NYSE: UBER) have announced an expansion of their partnership, with Cheddar's Scratch Kitchen becoming the next Darden brand to test on-demand delivery. The pilot program is currently running in 10 Cheddar's restaurants, allowing customers to order delivery directly through the Cheddar's website and app, while Uber Direct manages deliveries through their national network.
This expansion follows the successful implementation of delivery services at Olive Garden. According to Chris Chang, Darden's Chief Information Officer, the company gained valuable insights from the initial Olive Garden pilot, and its success encouraged them to extend delivery services to Cheddar's. Cheddar's plans to expand the delivery service more widely across their system following a successful pilot phase.
Darden Restaurants (NYSE: DRI) e Uber Technologies (NYSE: UBER) hanno annunciato un'espansione della loro partnership, con Cheddar's Scratch Kitchen che diventa il prossimo marchio Darden a testare la consegna on-demand. Il programma pilota è attualmente attivo in 10 ristoranti Cheddar's, consentendo ai clienti di ordinare la consegna direttamente attraverso il sito web e l'app di Cheddar's, mentre Uber Direct gestisce le consegne tramite la loro rete nazionale.
Questa espansione segue l'implementazione di successo dei servizi di consegna presso Olive Garden. Secondo Chris Chang, Chief Information Officer di Darden, l'azienda ha ottenuto preziose informazioni dal pilota iniziale di Olive Garden, e il suo successo li ha incoraggiati a estendere i servizi di consegna a Cheddar's. Cheddar's prevede di ampliare il servizio di consegna più ampiamente nel loro sistema dopo una fase pilota di successo.
Darden Restaurants (NYSE: DRI) y Uber Technologies (NYSE: UBER) han anunciado una expansión de su asociación, con Cheddar's Scratch Kitchen convirtiéndose en la próxima marca de Darden en probar la entrega a demanda. El programa piloto se está llevando a cabo actualmente en 10 restaurantes Cheddar's, permitiendo a los clientes ordenar entrega directamente a través del sitio web y la aplicación de Cheddar's, mientras que Uber Direct gestiona las entregas a través de su red nacional.
Esta expansión sigue a la exitosa implementación de servicios de entrega en Olive Garden. Según Chris Chang, Director de Información de Darden, la compañía obtuvo valiosos conocimientos del piloto inicial de Olive Garden, y su éxito los animó a extender los servicios de entrega a Cheddar's. Cheddar's planea ampliar el servicio de entrega de manera más amplia en su sistema tras una fase piloto exitosa.
Darden Restaurants (NYSE: DRI)와 Uber Technologies (NYSE: UBER)는 파트너십 확장을 발표했으며, Cheddar's Scratch Kitchen이 다음 Darden 브랜드로 온디맨드 배달 테스트를 시작합니다. 현재 10개의 Cheddar's 레스토랑에서 파일럿 프로그램이 진행 중이며, 고객은 Cheddar's 웹사이트와 앱을 통해 직접 배달 주문을 할 수 있고, Uber Direct는 그들의 국가 네트워크를 통해 배달을 관리합니다.
이번 확장은 Olive Garden에서 배달 서비스의 성공적인 구현을 따릅니다. Darden의 최고 정보 책임자인 Chris Chang에 따르면, 회사는 초기 Olive Garden 파일럿에서 귀중한 통찰력을 얻었으며, 그 성공이 Cheddar's로 배달 서비스를 확장하는 데 기여했습니다. Cheddar's는 성공적인 파일럿 단계를 거친 후 배달 서비스를 더 널리 확대할 계획입니다.
Darden Restaurants (NYSE: DRI) et Uber Technologies (NYSE: UBER) ont annoncé une expansion de leur partenariat, avec Cheddar's Scratch Kitchen devenant la prochaine marque de Darden à tester la livraison à la demande. Le programme pilote est actuellement en cours dans 10 restaurants Cheddar's, permettant aux clients de commander des livraisons directement via le site web et l'application de Cheddar's, tandis qu'Uber Direct gère les livraisons via son réseau national.
Cette expansion fait suite à la mise en œuvre réussie des services de livraison chez Olive Garden. Selon Chris Chang, directeur de l'information de Darden, l'entreprise a tiré des enseignements précieux du pilote initial d'Olive Garden, et son succès les a encouragés à étendre les services de livraison à Cheddar's. Cheddar's prévoit d'élargir le service de livraison plus largement dans son système après une phase pilote réussie.
Darden Restaurants (NYSE: DRI) und Uber Technologies (NYSE: UBER) haben eine Erweiterung ihrer Partnerschaft angekündigt, wobei Cheddar's Scratch Kitchen die nächste Darden-Marke ist, die die On-Demand-Lieferung testet. Das Pilotprogramm läuft derzeit in 10 Cheddar's-Restaurants und ermöglicht es den Kunden, die Lieferung direkt über die Cheddar's-Website und App zu bestellen, während Uber Direct die Lieferungen über ihr nationales Netzwerk verwaltet.
Diese Erweiterung folgt der erfolgreichen Implementierung von Lieferdiensten bei Olive Garden. Laut Chris Chang, Chief Information Officer von Darden, hat das Unternehmen wertvolle Erkenntnisse aus dem ersten Pilotprojekt bei Olive Garden gewonnen, und der Erfolg ermutigte sie, die Lieferdienste auf Cheddar's auszuweiten. Cheddar's plant, den Lieferservice nach einer erfolgreichen Pilotphase breiter in ihrem System auszubauen.
- Successful expansion of delivery services to a second major brand
- Direct ordering through own platform maintains customer relationship
- Leveraging existing successful partnership with Uber Direct
- initial rollout to only 10 locations
- Additional delivery operations may impact operational complexity
Cheddar's is the next Darden brand to test first-party delivery following the successful rollout at Olive Garden
Cheddar's is currently conducting the pilot in 10 restaurants, enabling guests to order delivery directly through the Cheddar's website and app, while Uber Direct will handle deliveries through Uber's national delivery network. Following the completion of a successful pilot, Cheddar's plans to deploy it more broadly across their system.
"We have developed a strong partnership with the Uber Direct team," said Chris Chang, Chief Information Officer at Darden. "We learned a lot from the initial pilot at Olive Garden, and that, combined with the success of the full rollout, gave us confidence to quickly move to piloting delivery at Cheddar's."
"The needs of restaurants are evolving more quickly than ever, and we're focused on providing world-class solutions to meet those needs," said Sarfraz Maredia, Vice President of Delivery, Head of
About Darden
Darden is a restaurant company featuring a portfolio of differentiated brands that include Olive Garden, LongHorn Steakhouse, Yard House, Ruth's Chris Steak House, Cheddar's Scratch Kitchen, The Capital Grille, Chuy's, Seasons 52, Eddie V's and Bahama Breeze. For more information, please visit www.darden.com.
About Uber
Uber's mission is to create opportunity through movement. We started in 2010 to solve a simple problem: how do you get access to a ride at the touch of a button? More than 58 billion trips later, we're building products to get people closer to where they want to be. By changing how people, food, and things move through cities, Uber is a platform that opens up the world to new possibilities.
Media Contacts
Darden: Rich Jeffers, rjeffers@darden.com
Uber: Carissa Simons, press@uber.com
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SOURCE Darden Restaurants, Inc.
FAQ
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