United Announces New Leadership Promotions
- Both promotions highlight the significant contributions of Josh Earnest and Terri Fariello to United Airlines.
- Under Josh's leadership, United has seen a boost in reputation and overall standing, receiving recognition from various publications.
- Terri has helped position United as a trusted partner among government officials and has spearheaded efforts in sustainable aviation fuel production.
- None.
Josh Earnest promoted to Executive Vice President of Communications and Advertising and Terri Fariello promoted to Executive Vice President of Government Affairs and Global Public Policy
"Over the last few years, United has enjoyed a significant competitive advantage by having our policy and communications leaders at the table for every major decision we've made, especially during the extraordinary disruption caused by the pandemic," said Scott Kirby, CEO of United. "That structure only worked because Josh and Terri are professionals at the top of their game. Their counsel and strategic insight will continue to be essential as we implement our ambitious United Next plans."
"Josh and Terri are an integral part of our Executive Team and have helped enable every major action we've taken as an airline these past few years," said Brett Hart, President of United. "They have each transformed and elevated the work of their teams and I know their strategic counsel will continue to make essential contributions to our success."
Josh joined United in 2018 as senior vice president and chief communications officer. He leads the airline's global communications and advertising strategies and serves as the company's chief spokesman.
Before joining United, Josh spent two decades in politics and government, including as White House Press Secretary from 2014 to 2017 and as an analyst for NBC News from 2017-2018.
Under Josh's direction, United developed a more integrated approach to communications – public relations, social media, advertising, employee engagement and investor and executive communications – that helped drive awareness of the company's leadership during the pandemic as well as industry-first investments in technology, sustainability and the customer experience. The airline has seen a boost in its reputation and overall standing, recently named among Time's Most Influential Companies, Fast Company's Brands That Matter, Fortune's Most Admired Companies, Ad Age's Marketer of the Year and PRWeek's Best In-House Comms Team. Josh's team also launched the airline's first new brand campaign in a decade - Good Leads The Way - which tells the story of United's leadership in areas like customer service, diversity and sustainability, and captures the optimism fueling the airline's large ambitions.
Throughout his career, Josh has received recognition for leadership in communications, including regularly appearing on PRWeek's annual 'Power List.' His leadership extends into the community too, serving on the board of trustees at the Museum of Science and
Terri joined United in 2017 as a senior vice president. Based in
In her time at United, Terri has helped to open and sustain constructive lines of communications with two different Presidential Administrations as well as with state and local leaders on both sides of the aisle. Her team successfully manages geopolitical issues and domestic and international policy proposals that have the potential to impact commercial aviation. She has positioned United as a trusted partner among federal, state and international government officials, and during the pandemic, Terri and her team were instrumental in driving support for the Cares Act. More recently, her team spearheaded efforts at the federal and state levels in support of legislation to further develop sustainable aviation fuel (SAF) production.
Under Terri's direction, United has set a course to be
Terri is regularly recognized for leadership in government relations, including being named to Washingtonian magazine's list of "Most Powerful Women," The Hill's "Top Lobbyists," a top lobbyist by The National Institute for Lobbying & Ethics and as one of the most influential people shaping policy by Washingtonian. Her impact is also felt outside of the industry. She serves on the Board of Directors of Energy Vault, which develops and deploys utility-scale energy storage solutions designed to transform the world's approach to sustainable energy storage. And within the greater
About United
At United, Good Leads The Way. With
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SOURCE United Airlines