Tempur-Pedic Ranked #1 In Retail Mattresses in Customer Satisfaction in the J.D. Power Mattress Satisfaction Report

Rhea-AI Summary

Tempur Sealy International (NYSE: TPX) announced that its Tempur-Pedic brand achieved the top rank in Customer Satisfaction for the retail mattress category in the J.D. Power 2020 Mattress Satisfaction Report. This recognition marks the second consecutive year Tempur-Pedic has received this accolade. The brand excelled in key areas such as support, durability, comfort, and customer service. CEO Scott Thompson emphasized the company's commitment to enhancing sleep quality for consumers worldwide, while Tempur-Pedic continues to innovate in mattress technology.

Positive

• Tempur-Pedic ranked #1 in Customer Satisfaction for retail mattresses according to J.D. Power 2020 report.
• Recognition received for support, durability, comfort, value, and customer service.
• Second consecutive year achieving the #1 ranking, indicating consistent brand performance.

Negative

• None.

Second Consecutive Year for the Brand

LEXINGTON, Ky., Nov. 3, 2020 /PRNewswire/ -- Tempur Sealy International, Inc. (NYSE: TPX, "Company" or "Tempur Sealy"), the company synonymous with innovation in the mattress industry, today announced that its Tempur-Pedic® brand was again awarded #1 in Customer Satisfaction for the retail mattress category in the U.S. in the J.D. Power 2020 Mattress Satisfaction Report. The award marks the second consecutive year Tempur-Pedic has achieved this distinction, and the third time overall. In addition to being ranked #1 in overall customer satisfaction, Tempur-Pedic earned #1 rankings for support, durability, comfort, variety of features, value, and contact with customer service.

"We are honored by this award and to be recognized by our consumers for helping them achieve their best sleep. We have been reinventing the way people sleep for decades, and today, we remain committed to our mission of improving the sleep of more people, every night, all around the world," said Tempur Sealy Chairman and CEO Scott Thompson.

Tempur-Pedic, the most highly recommended bed in America*, created the world's first body-responsive mattresses more than 25 years ago, changing the industry and delivering unparalleled, transformative sleep. Since then, the company has expanded to offer a complete line up of mattresses, pillows, adjustable smart bases, and accessories that deliver more solutions to sleepers than ever. Backed by nearly three decades of innovation, Tempur-Pedic products address today's customers' greatest sleep challenges, including sleeping hot and snoring.

*Among traditional mattress brands based on 2017-2019 Tempur-Sealy Brand Tracker Report

About Tempur Sealy International, Inc.
Tempur Sealy International, Inc. (NYSE: TPX) is the world's largest bedding manufacturer. Tempur Sealy International, Inc. develops, manufactures, and markets mattresses, foundations, pillows and other products. The Company's products are sold worldwide through third party retailers, its own stores, and online. The Company's brand portfolio includes many highly recognized brands in the industry, including Tempur®, Tempur-Pedic®, Sealy® featuring Posturepedic® Technology, and Stearns & Foster®. World headquarters for Tempur Sealy International is in Lexington, KY. For more information, visit http://www.tempursealy.com or call 800-805-3635. 

Investor Relations Contact
Aubrey Moore
Investor Relations
Tempur Sealy International, Inc.
800-805-3635
Investor.relations@tempursealy.com

Public Relations Contact
Erin Maratea
Public Relations
Tempur Sealy International, Inc.
800-805-3635
publicrelations@tempursealy.com

 

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SOURCE Tempur Sealy International, Inc.

FAQ

What is the significance of Tempur-Pedic's ranking in the J.D. Power 2020 report?

Tempur-Pedic's ranking signifies its leadership in customer satisfaction in the retail mattress market, highlighting its commitment to quality.

When was Tempur-Pedic awarded #1 in customer satisfaction?

Tempur-Pedic was awarded #1 in customer satisfaction on November 3, 2020.

How many times has Tempur-Pedic achieved the #1 ranking in customer satisfaction?

Tempur-Pedic has achieved the #1 ranking three times overall, including the 2020 report.

What areas did Tempur-Pedic excel in according to the J.D. Power report?

Tempur-Pedic excelled in support, durability, comfort, variety of features, value, and customer service.