Another Way to #BeYou: T-Mobile Brings True Name® by Mastercard® to T-Mobile MONEY

Rhea-AI Summary

T-Mobile has launched the True Name feature for T-Mobile MONEY, allowing customers to display their chosen name on debit cards. This initiative supports transgender and non-binary customers, who often face challenges when their cards don’t reflect their true identity. New and existing customers can easily request a new card via the T-Mobile MONEY app or website. T-Mobile's commitment to inclusivity is further showcased by their perfect score on the Human Rights Campaign's Corporate Equality Index for ten consecutive years.

Positive

• Introduction of True Name feature enhances customer inclusivity and experience.
• T-Mobile maintains a perfect score on the Corporate Equality Index for ten years.

Negative

• None.

• What’s the news: T-Mobile MONEY customers can now use True Name, a feature that lets customers display their chosen name on their T-Mobile MONEY debit card.
• Why it matters: Transgender and non-binary Americans face substantial challenges and even discrimination and harassment when names on their bank cards don’t match who they truly are. And it’s difficult to get those cards updated. T-Mobile makes it easy for all customers to be themselves every day.
• Who it’s for: EVERY T-Mobile MONEY customer.

BELLEVUE, Wash.--(BUSINESS WIRE)-- Many Americans face complications or adversity when making purchases because the name on their debit card doesn’t match who they truly are. Today T-Mobile (NASDAQ: TMUS) announced True Name® by Mastercard® for T-Mobile MONEY, enabling all customers, including transgender and non-binary customers, to be their authentic self with their chosen name on their T-Mobile MONEY debit card. This follows a move from the Un-carrier to enable T-Mobile, Sprint, Metro by T-Mobile and Magenta prepaid customers to have their chosen name displayed on Caller ID.

“Adding True Name to T-Mobile MONEY is a simple yet incredibly impactful shift that gives customers who want to show their true self the ability to do just that — and a natural extension of T-Mobile’s belief that everyone deserves to feel included, valued and empowered,” said Jon Freier, T-Mobile's President, Consumer Group. “Nearly a third of people who have shown an ID with a name that did not match their gender identity have been denied service or had other negative experiences. That shouldn’t happen and this new option will ensure customers don't face those same challenges when using their debit card."

“Mastercard’s True Name feature brings incredibly meaningful, everyday impact to our cardholders in the transgender and non-binary communities. It's fantastic to have our partners recognize the value this program brings and join our inclusion mission,” said Cheryl Guerin, EVP, Global Brand Strategy and Innovation Actions at Mastercard. “We’re so proud to use the power of the Mastercard network to support and empower this community, and make a true difference in peoples’ lives.”

It's both a long and costly process to get those personal IDs and documents updated — 65% of transgender Americans say it costs $100 or more to legally change their name, often a first step towards updating IDs and bank cards. T-Mobile makes it easy for customers to be themselves. New and existing T-Mobile MONEY customers can now request a new debit card with their chosen name through the T-Mobile MONEY app or website. Simply go to Settings, toggle on True Name, add your chosen name, review your card and T-Mobile MONEY will mail it to you. Customers can also use their True Name when reaching out to T-Mobile MONEY Specialists for help. And all T-Mobile customers can have their chosen name displayed on Caller ID by going to their account’s Profile Settings on My T-Mobile.

True Name, brought to T-Mobile MONEY through T-Mobile’s partnership with Mastercard, BM Technologies, Inc. and Customers Bank, Member FDIC, is just another way T-Mobile is supporting inclusivity for its customers and employees. T-Mobile has maintained a perfect score on the Human Rights Campaign's Corporate Equality Index for the last ten consecutive years. And in June 2021, the Un-carrier announced a total donation of $1.25 million to initiatives developed by the Human Rights Campaign Foundation (HRC) and GLSEN — $1 million to the HRC Foundation’s new financial and digital literacy initiatives and $250,000 to GLSEN’s efforts aimed at making schools safer and more inclusive for LGBTQIA+ students.

You, Your Money, Your Way

With the T-Mobile MONEY Checking account, T-Mobile postpaid customers can get 4.00% Annual Percentage Yield (APY^{1, 2}) on balances up to $3,000, Got Your Back overdraft protection up to $50³ and 1.00% APY on every dollar over $3,000 when they sign up with their T-Mobile ID, register for perks and make at least 10 qualifying purchases per month. Everyone else scores 1.00% APY on all Checking account balances. T-Mobile MONEY Checking account customers can also get their paycheck up to two days early⁴, make cash deposits⁵ and now open a Savings account.

Plus, while other banks only reduce their overdraft fees, T-Mobile MONEY has never had overdraft fees — or ANY account fees. Last year, average overdraft fees hit a record $33.58. That's $33 every time you overdraw your account. And it adds up — Americans paid more than $12 BILLION in fees for bounced checks and overdrafts in 2021. Some Americans paid over $600 in overdraft fees last year! And that doesn't even include transfer fees, ATM fees and other hidden costs. With T-Mobile MONEY, there are no monthly, overdraft or transfer fees; no fees at over 55,000 in-network Allpoint® ATMs worldwide and no fees from T-Mobile MONEY for using out-of-network ATMs⁶.

To get T-Mobile MONEY, download the T-Mobile MONEY app from the Google Play Store for Android 5.1 or later or Apple App Store for iOS 10.3 or later (or use T-Mobile MONEY online at www.t-mobilemoney.com). Sign up directly from your smartphone, and anyone — T-Mobile customer or not — can get an account. For personal support, you can sign up in any T-Mobile retail store or by calling 1-866-686-9358. T-Mobile customers can dial **MONEY. Residents of the 50 U.S. states and Puerto Rico 18 and older with a social security number can open an individual account.

Follow T-Mobile’s Official Twitter Newsroom @TMobileNews to stay up to date with the latest company news.

T-Mobile MONEY accounts are powered by BMTX, provided by Customers Bank, Member FDIC.

About T-Mobile

T-Mobile US, Inc. (NASDAQ: TMUS) is America’s supercharged Un-carrier, delivering an advanced 4G LTE and transformative nationwide 5G network that will offer reliable connectivity for all. T-Mobile’s customers benefit from its unmatched combination of value and quality, unwavering obsession with offering them the best possible service experience and undisputable drive for disruption that creates competition and innovation in wireless and beyond. Based in Bellevue, Wash., T-Mobile provides services through its subsidiaries and operates its flagship brands, T-Mobile, Metro by T-Mobile and Sprint. For more information please visit: https://www.t-mobile.com.

About Mastercard (NYSE: MA)

Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all.

About BM Technologies, Inc.

BM Technologies, Inc. (NYSE American: BMTX)—formerly known as BankMobile—is among the largest digital banking platforms and banking as a service providers, providing access to checking and savings accounts, personal loans, credit cards, and financial wellness. It is focused on technology, innovation, easy-to-use products, and education with the mission of being “customer-obsessed” and creating “customers for life.” The BM Technologies (BMTX) digital banking platform employs a multi-partner distribution model, known as “Banking-as-a-Service” (BaaS), that enables the acquisition of customers at higher volumes and substantially lower expense than traditional banks, while providing significant benefits to its customers, partners and business. BM Technologies (BMTX) currently has approximately two million accounts and provides disbursement services at approximately 750 college and university campuses (covering one out of every three college students in the U.S.). BM Technologies, Inc. (BMTX) is a technology company and is not a bank, which means it provides banking services through its partner bank. More information can also be found at www.bmtx.com.

BMTX recently announced the signing of a definitive agreement to merge with First Sound Bank, a Seattle, Washington-based business bank. The combined company, to be named BMTX Bank, will be a fintech-based bank focused on serving customers digitally nationwide. The transaction is subject to regulatory approvals and other customary closing conditions, and is expected to close in the second half of 2022.

¹ How APY works: Checking account customers earn 4.00% annual percentage yield (APY) on balances up to and including $3,000 in your Checking account per month when: 1) you are enrolled in a qualifying T-Mobile postpaid wireless plan; 2) you have registered for perks with your T-Mobile ID; and 3) at least 10 qualifying purchases using your T-Mobile MONEY card have posted to your Checking account before the last business day of the month. Qualifying purchases posting on or after the last business day of the month count toward the next month’s qualifying purchases. The first time you fund your account, as an additional added value, you will receive 4.00% APY on balances up to and including $3,000 in the statement cycle in which you make your first deposit of greater than $1, as well as in the cycle that follows that deposit provided all other requirements are met. These added value benefits are subject to change. Balances above $3,000 in the Checking account earn 1.00% APY. The APY for this tier will range from 4.00% to 2.79% depending on the balance in the account (calculation based on a $5,000 average daily balance). Customers who do not qualify for the 4.00% APY will earn 1.00% APY on all Checking account balances for any month(s) in which they do not meet the requirements listed above. APYs are accurate as of 1/31/22 but may change at any time at our discretion. Fees may reduce earnings. Additional restrictions apply. For more information, see Account Disclosures / Terms and Conditions or go to our FAQs.

² T-Mobile MONEY interest rates and APY are variable and may change at any time at our discretion.

³ How Got Your Back works: Available only for Checking accounts and T-Mobile wireless customers with a line on a qualifying postpaid plan who have registered for perks. Got Your Back overdraft protection will begin once at least 10 qualifying purchases using your T-Mobile MONEY card have posted to your Checking account before the last business day of the month. You are only required to meet this purchase requirement once to receive Got Your Back benefits. See "Got Your Back" Terms and Conditions for more details.

⁴ Get paid up to 2 days early with direct deposit: Subject to description and timing of the employer payroll-based direct deposit, we typically make funds available the business day received, which may be up to 2 days earlier than scheduled. For more information, see Account Disclosures / Terms and Conditions or go to our FAQs.

⁵ Third Parties may charge a fee.

⁶ Third Parties may charge a fee.

View source version on businesswire.com: https://www.businesswire.com/news/home/20220130005058/en/

T-Mobile US, Inc. Media Relations

MediaRelations@t-mobile.com

Investor Relations

Investor.Relations@t-mobile.com

Source: T-Mobile US, Inc.

FAQ

What is the True Name feature introduced by T-Mobile for T-Mobile MONEY?

The True Name feature allows customers to display their chosen name on their T-Mobile MONEY debit cards, supporting inclusivity for transgender and non-binary individuals.

How can T-Mobile MONEY customers request a new debit card with their chosen name?

Customers can request a new debit card through the T-Mobile MONEY app or website by going to Settings and toggling on True Name.

What is T-Mobile's commitment towards inclusivity?

T-Mobile is committed to inclusivity, as evidenced by the True Name feature and maintaining a perfect score on the Human Rights Campaign's Corporate Equality Index for ten years.

What companies are involved in the True Name feature for T-Mobile MONEY?

The True Name feature is brought to T-Mobile MONEY through a partnership with Mastercard, BM Technologies, Inc., and Customers Bank.

When was the True Name feature for T-Mobile MONEY announced?

The True Name feature was announced on January 30, 2022.