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Teleperformance, a global leader in digital business services, offers advanced technology blended with human empathy for enhanced customer care. The company provides front-office customer care, back-office functions, Trust and Safety services, collections, interpreting, localization, visa services, and more. With over 410,000 employees speaking 300 languages, Teleperformance aims to deliver simpler, faster, and safer business outcomes for the world's biggest brands. They leverage AI to empower organizations and have recently launched the AI Maturity Assessment Toolkit and TP Configuration platform to enhance business processes.
Teleperformance reported record growth for 2021, achieving revenues of €7,115 million, a +24.1% increase year-over-year. Net profit surged +71.9% to €557 million. The company met its 2017-2022 revenue target of €7 billion a year early and aims for over €10 billion by 2025. EBITA margin improved to 15.1%, reflecting strong operational efficiency. Key acquisitions of Health Advocate and Senture bolstered its portfolio in healthcare and government services. The outlook for 2022 remains positive with continued solid growth expected, despite a decrease in Covid contract contributions.
As of January 31, 2022, Teleperformance (Euronext Paris: TEP) reported a total of 58,737,600 shares and gross voting rights of 59,991,960. The company, a leader in digitally integrated business services with over 380,000 employees across 83 countries, aims to enhance customer interaction through its One Office model. In 2020, it achieved consolidated revenue of €5,732 million (US$6.5 billion) and a net profit of €324 million. Teleperformance is part of major indices like CAC 40 and MSCI Global Standard, emphasizing its strong market position.
Teleperformance has achieved the Enterprise-Wide Social Responsibility Standard (SRS) Certification Award from Verego for the 8th consecutive year, surpassing requirements in all five assessment categories: leadership, ethics, people, community, and environment. The certification underscores Teleperformance's commitment to corporate responsibility, with perfect scores in multiple audit areas, including anti-corruption and employee health. Chair and CEO, Daniel Julien, emphasized the company's total commitment to CSR, ensuring the safety and well-being of its workforce globally.
Teleperformance has provided an update on its liquidity contract with Kepler Cheuvreux, reporting a liquidity account balance as of December 31, 2021. The account includes 295 shares valued at €21,925,482.82. During the semester, there were 2,813 buy-side executions and 2,908 sell-side executions, with a buy-side traded volume of 165,077 shares worth €58,863,941.50, and a sell-side of 169,288 shares totaling €60,905,794.48. A previous report from June 30, 2021, showed 4,506 shares valued at €19,937,695.41. The liquidity agreement adheres to AMF Decision n° 2021-01.
Teleperformance, a global leader in digitally integrated business services, reported a share capital of 58,737,600 shares and 59,992,038 gross voting rights as of December 31, 2021. The company delivers high-value services in customer experience, back-office operations, and business process knowledge, leveraging over 380,000 employees across 83 countries. In 2020, Teleperformance generated consolidated revenues of €5,732 million (approximately US$6.5 billion) and a net profit of €324 million. The stock is listed on Euronext Paris and is part of indices like CAC 40 and MSCI Global Standard.
Teleperformance has announced its acquisition of Senture, a leading BPO provider for government services in the US, from Kingswood Capital Management. This acquisition, valued at
Teleperformance, a global leader in digitally integrated business services, reported a total of 58,737,600 shares and 59,994,626 voting rights as of November 30, 2021. The company, which generated consolidated revenue of €5,732 million (approximately US$6.5 billion) and a net profit of €324 million in 2020, is listed on Euronext Paris and included in major indices like CAC 40 and MSCI Global Standard. Teleperformance focuses on providing customer experience management, back-office services, and business process knowledge, with a commitment to corporate social responsibility.
Teleperformance has achieved global certification to ISO/IEC 27701 Privacy Information Management System (PIMS) from BSI, enhancing its data security leadership. This certification aligns with compliance requirements for GDPR and CCPA, covering operations in North America, Europe, the Middle East, Africa, and Asia-Pacific. The company emphasizes the importance of data integrity and security investment in response to rising cyber threats. Teleperformance reported 2020 consolidated revenue of €5,732 million and net profit of €324 million, reflecting its commitment to excellence in digitally integrated business services.
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