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Teleperformance, a global leader in digital business services, offers advanced technology blended with human empathy for enhanced customer care. The company provides front-office customer care, back-office functions, Trust and Safety services, collections, interpreting, localization, visa services, and more. With over 410,000 employees speaking 300 languages, Teleperformance aims to deliver simpler, faster, and safer business outcomes for the world's biggest brands. They leverage AI to empower organizations and have recently launched the AI Maturity Assessment Toolkit and TP Configuration platform to enhance business processes.
Standard & Poor’s has upgraded Teleperformance's credit rating to BBB, the highest in the industry.
This rating shift from BBB- to BBB signifies strong confidence in Teleperformance’s market position, operational performance, and cash flow generation. The company has shown robust organic growth compared to industry standards while effectively managing its debt post-acquisitions. Teleperformance reported €5,732 million revenue in 2020, reinforcing its capability as a leading provider of digitally integrated business services.
Teleperformance has been awarded the Enlighted Growth Leadership Best Practices Award by the Frost & Sullivan Institute for its ongoing commitment to environmental, social, and corporate governance (ESG). The award recognizes nearly
Teleperformance reported robust revenue growth for the nine months ended September 30, 2021, with total revenue at €5,186 million, up 31.0% year-over-year. The third quarter also saw a strong performance with €1,755 million, reflecting a 20.8% increase. The company raised its full-year 2021 guidance for like-for-like revenue growth to at least +20% and EBITA margin to around 15%. Teleperformance continues to benefit from digitalization trends, especially in e-tailing and logistics, while maintaining a hybrid work model with 70% remote work. It has set ambitious carbon reduction targets for 2026.
Teleperformance, a key player in the digital business services sector, reported as of October 31, 2021, a total share capital of 58,737,600 shares and gross voting rights of 59,992,844. The company had a consolidated revenue of €5,732 million (US$6.5 billion) in 2020, with a net profit of €324 million. Operating in over 83 countries, Teleperformance supports billions of customer interactions in 265 languages, emphasizing efficiency and security in digital solutions. The company is listed on Euronext Paris, included in major indices such as CAC 40 and S&P Europe 350.
Teleperformance has been awarded the 2021 Asia-Pacific Company of the Year Award by Frost & Sullivan for its leadership in the customer experience outsourcing market. The company boasts a significant regional presence with 108 facilities across nine markets and offers services in 39 languages. Its focus on digital transformation and high-tech, high-touch strategies enhances customer interactions. Teleperformance reported a consolidated revenue of €5,732 million in 2020, underscoring its strong market position and commitment to innovation.
Teleperformance (Euronext Paris: TEP) reported its share capital as of September 30, 2021, comprising 58,737,600 shares and 59,993,259 gross voting rights. The company, a leader in digitally integrated business services, supported over 380,000 employees in 83 countries in 2020, generating consolidated revenue of €5,732 million (approximately $6.5 billion) and a net profit of €324 million. Teleperformance is included in major indices like the CAC 40 and MSCI Global Standard.
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