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Toronto-Dominion Bank (TD Bank Group) is a prominent Canadian multinational banking and financial services corporation headquartered in Toronto, Ontario. Formed on February 1, 1955, through the merger of the Bank of Toronto and The Dominion Bank, TD has a rich history dating back to 1855 and 1869. As one of Canada's leading banks, TD operates in three main business segments: Canadian retail banking, U.S. retail banking, and wholesale banking.
TD's extensive U.S. operations stretch from Maine to Florida, with a notable presence in the Northeast, serving over 10 million customers across more than 1,100 locations. The bank also holds a 13% ownership stake in Charles Schwab, enhancing its influence in the financial sector.
Recent achievements highlight TD's innovative and customer-centric approach. For instance, TD Bank's Retail Card Services business recently announced a multi-year financing agreement with Rare Carat, an online retailer specializing in diamonds and engagement rings. This partnership aims to provide customers with customized financing solutions, reflecting TD's commitment to offering value and flexibility.
TD's dedication to digital advancement is evident in its data-access agreement with Plaid, enabling customers to securely connect to over 8,000 apps and services. This initiative demonstrates TD's focus on enhancing customer experience through secure and convenient digital solutions.
Innovation is a cornerstone of TD's operations. The bank's patent inventors have expanded their portfolio to over 2,500 filings, with a significant portion related to AI innovation. TD's internal ideation program, iD8, encourages employees to contribute ideas, fostering a culture of continuous improvement.
TD operates several key businesses globally, including Canadian Personal and Commercial Banking, U.S. Retail, Wealth Management and Insurance, and Wholesale Banking. With assets totaling $1.96 trillion as of October 31, 2023, TD ranks among the world's leading online financial services firms, with over 17 million active online and mobile customers.
TD's strategic focus on digital innovation, customer experience, and sustainable growth positions it as a formidable player in the global banking industry. The Toronto-Dominion Bank trades under the symbol 'TD' on the Toronto and New York Stock Exchanges, reflecting its significant presence in the financial markets.
On Sept. 13, 2021, TD Bank announced its participation in the Akoya Data Access Network, enhancing fintech collaboration by enabling API-based access to customer data. This initiative aims to improve data privacy and security, eliminating the need for customers to share login credentials with third parties. The integration is set to begin in October 2021, building on TD’s prior investment in Akoya from February 2020. This move supports the bank's commitment to digital innovation and aligns with the goal of facilitating secure, data-driven financial services.
TD Bank has appointed Hugh W. Allen as Regional President for its Mid-South Metro, which encompasses states like Virginia, Maryland, and North Carolina. In this role, Allen will lead roughly 4,400 employees and manage nearly 130 stores. With over 30 years of banking experience, he aims to enhance TD Bank's presence in the region. Allen previously managed the bank's Commercial Real Estate Division. His promotion is expected to leverage his extensive connections and expertise to drive success in the growing Mid-South market.
TD Bank announced a significant expansion in Jacksonville, Florida, leasing over 30,000 square feet for a new operations center that will create more than 250 jobs in the next two years. Currently employing 440 people in Jacksonville, TD plans to enhance its retail presence, potentially adding up to 30 new locations in Florida over the next five years. The expansion reflects Florida's growth and aims to strengthen TD's market position as a leading financial services provider. Governor Ron DeSantis and local officials praised this investment in the region.
The Toronto-Dominion Bank (TD) announced that it has completed the acquisition of Headlands Tech Global Markets, LLC, a Chicago-based quantitative fixed income trading company, as of July 1, 2021. This acquisition enhances TD's existing infrastructure with Headlands' proprietary software for automated electronic market-making in municipal and investment-grade corporate bonds. Moti Jungreis, Vice Chair of TD Securities, emphasized that this strategic move aligns with TD's commitment to innovation and will enhance client services.
TD Bank announced the establishment of a $100 million equity fund aimed at supporting minority-owned small businesses, addressing racial inequities in underserved communities. Of this fund, $75 million will be allocated through Specialized Small Business Investment Companies (SSBICs), while $25 million is earmarked specifically for Black- and Latinx-owned businesses via Community Development Financial Institutions (CDFIs). The initiative underscores TD's commitment to economic opportunity and job creation in marginalized communities.
TD Wealth's recent survey reveals that 89% of estate planning professionals reported female clients facing negative job impacts due to the COVID-19 pandemic. This has prompted 87% to adjust estate plans, focusing on elements like guardian designations and powers of attorney. Concerns have shifted in estate planning, with 22% identifying rising healthcare costs as a top threat. The survey also highlights tax reform under the new administration as critical, with 25% of planners emphasizing capital gains tax planning. Conducted in April 2021, the study included 142 professionals.
TD Bank has appointed Alissa Van Volkom as the new Head of U.S. Consumer Deposits, Products and Payments. In this role, she will manage deposit products and focus on product development, sales strategies, and customer engagement. Van Volkom brings experience from her previous position as Senior Vice President, Head of Customer, Product and Digital Marketing. She emphasizes a customer-centric approach to drive growth and efficiency in a competitive landscape. TD Bank is known for its broad range of banking services, serving over 9.5 million customers across the U.S.