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Toronto-Dominion Bank (TD Bank Group) is a prominent Canadian multinational banking and financial services corporation headquartered in Toronto, Ontario. Formed on February 1, 1955, through the merger of the Bank of Toronto and The Dominion Bank, TD has a rich history dating back to 1855 and 1869. As one of Canada's leading banks, TD operates in three main business segments: Canadian retail banking, U.S. retail banking, and wholesale banking.
TD's extensive U.S. operations stretch from Maine to Florida, with a notable presence in the Northeast, serving over 10 million customers across more than 1,100 locations. The bank also holds a 13% ownership stake in Charles Schwab, enhancing its influence in the financial sector.
Recent achievements highlight TD's innovative and customer-centric approach. For instance, TD Bank's Retail Card Services business recently announced a multi-year financing agreement with Rare Carat, an online retailer specializing in diamonds and engagement rings. This partnership aims to provide customers with customized financing solutions, reflecting TD's commitment to offering value and flexibility.
TD's dedication to digital advancement is evident in its data-access agreement with Plaid, enabling customers to securely connect to over 8,000 apps and services. This initiative demonstrates TD's focus on enhancing customer experience through secure and convenient digital solutions.
Innovation is a cornerstone of TD's operations. The bank's patent inventors have expanded their portfolio to over 2,500 filings, with a significant portion related to AI innovation. TD's internal ideation program, iD8, encourages employees to contribute ideas, fostering a culture of continuous improvement.
TD operates several key businesses globally, including Canadian Personal and Commercial Banking, U.S. Retail, Wealth Management and Insurance, and Wholesale Banking. With assets totaling $1.96 trillion as of October 31, 2023, TD ranks among the world's leading online financial services firms, with over 17 million active online and mobile customers.
TD's strategic focus on digital innovation, customer experience, and sustainable growth positions it as a formidable player in the global banking industry. The Toronto-Dominion Bank trades under the symbol 'TD' on the Toronto and New York Stock Exchanges, reflecting its significant presence in the financial markets.
On December 3, 2020, TD Bank announced its commitment to corporate disability inclusion by signing the Joint Investor Statement on Corporate Disability Inclusion. This initiative, established by state officials in 2019, encourages companies to improve workplace inclusivity for individuals with disabilities. With over $2.8 trillion in assets managed by 30 participating organizations, TD Bank aims to promote diversity and inclusion by implementing various best practices, including recruitment of individuals with disabilities and public commitment from executives.
The 2020 Restaurant Franchise Pulse survey by TD Bank reveals significant shifts in the restaurant industry due to COVID-19. With 72% of franchisees enhancing delivery and mobile ordering, sales from these channels surged from 20% in 2019 to 39% in 2020. Franchisees are now prioritizing investments in delivery (63%) and mobile ordering (69%). Payment methods have also evolved, with 42% adopting non-traditional options. Notably, 49% of franchise owners are reducing their locations, indicating uncertainty in real estate strategies post-pandemic.
TD Bank Group's CEO Greg Braca will present at the Barclays Global Financial Services Conference on September 16, 2020, at 12:00 p.m. ET. A live audio webcast can be accessed on the Investor Relations section of TD's website. TD is the sixth largest bank in North America, serving over 26 million customers globally, with assets of CDN$1.7 trillion as of July 31, 2020. TD operates in Canadian and U.S. Retail, as well as Wholesale Banking, trading under the symbol TD on both the Toronto and New York Stock Exchanges.