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Toronto-Dominion Bank (TD Bank Group) is a prominent Canadian multinational banking and financial services corporation headquartered in Toronto, Ontario. Formed on February 1, 1955, through the merger of the Bank of Toronto and The Dominion Bank, TD has a rich history dating back to 1855 and 1869. As one of Canada's leading banks, TD operates in three main business segments: Canadian retail banking, U.S. retail banking, and wholesale banking.
TD's extensive U.S. operations stretch from Maine to Florida, with a notable presence in the Northeast, serving over 10 million customers across more than 1,100 locations. The bank also holds a 13% ownership stake in Charles Schwab, enhancing its influence in the financial sector.
Recent achievements highlight TD's innovative and customer-centric approach. For instance, TD Bank's Retail Card Services business recently announced a multi-year financing agreement with Rare Carat, an online retailer specializing in diamonds and engagement rings. This partnership aims to provide customers with customized financing solutions, reflecting TD's commitment to offering value and flexibility.
TD's dedication to digital advancement is evident in its data-access agreement with Plaid, enabling customers to securely connect to over 8,000 apps and services. This initiative demonstrates TD's focus on enhancing customer experience through secure and convenient digital solutions.
Innovation is a cornerstone of TD's operations. The bank's patent inventors have expanded their portfolio to over 2,500 filings, with a significant portion related to AI innovation. TD's internal ideation program, iD8, encourages employees to contribute ideas, fostering a culture of continuous improvement.
TD operates several key businesses globally, including Canadian Personal and Commercial Banking, U.S. Retail, Wealth Management and Insurance, and Wholesale Banking. With assets totaling $1.96 trillion as of October 31, 2023, TD ranks among the world's leading online financial services firms, with over 17 million active online and mobile customers.
TD's strategic focus on digital innovation, customer experience, and sustainable growth positions it as a formidable player in the global banking industry. The Toronto-Dominion Bank trades under the symbol 'TD' on the Toronto and New York Stock Exchanges, reflecting its significant presence in the financial markets.
TD has awarded $3,025,000 in grants to six U.S. organizations through the 2021 TD Ready Challenge. These funds will support initiatives aimed at addressing pandemic-related learning loss in K-12 students, particularly those from disadvantaged backgrounds. The grant recipients include organizations in Florida, Pennsylvania, New York, and New England, with awards ranging from $325,000 to $1,000,000. This initiative is part of TD's broader commitment to community enhancement and equitable recovery post-COVID-19.
On Dec. 1, 2021, TD Bank announced a multi-year partnership with BrandSource to offer a private-label credit card program. This initiative targets BrandSource's network of over 4,500 independent stores across the U.S., which includes various retail sectors such as appliances and electronics. The collaboration will utilize TD's TD Complete platform for streamlined applications and sales processing, enhancing reporting and analytics capabilities for member stores. Both TD Bank and BrandSource aim to deliver easier financing options to their customers and add value to their independent dealers.
TD Bank has announced the integration of Aira technology across its 1,100+ stores, aiding blind and low-vision customers. This service offers free access to visual interpreters who assist users with their banking needs through a mobile app. With this initiative, TD Bank aims to enhance accessibility and independence, showcasing its commitment to inclusion and diversity. Aira's technology connects users to trained agents who provide visual information via live-stream video, enhancing the customer experience.
TD Bank has introduced its first robo-advisor, TD Automated Investing, along with a hybrid advisor, TD Automated Investing Plus, to cater to increasing demand for personalized financial advice. Both services offer access to TD Strategic Portfolios, which are diversified ETF and mutual fund investments tailored to clients' risk profiles. TD Automated Investing requires a $5,000 minimum with a 0.30% advisory fee, while TD Automated Investing Plus starts at $25,000 with a 0.60% fee. The bank also plans to expand its financial advisor team by 350 in the coming years.
TD Bank Group and Envestnet | Yodlee announced a significant data access agreement on Sept. 21, 2021, aimed at enhancing customer experience in the digital banking space. This agreement allows TD customers to securely access and share their financial data with over 1,400 third-party applications through API technology. TD is now the 13th bank in North America to partner with Envestnet | Yodlee, underscoring its commitment to customer digital channels. With CDN$1.7 trillion in assets, TD continues to prioritize secure digital services for its 26 million customers.