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Synchrony Car CareTM Achieves Significant Milestones In its Fourth Year in the Market

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Synchrony (NYSE: SYF) celebrated the fourth anniversary of its Synchrony Car Care program, reporting significant achievements in merchant locations and customer growth. The program now boasts over 1 million merchant locations and nearly 5 million cardholders. A new feature allows cardholders to pay for vehicle insurance premiums over time. The card also extends promotional financing on purchases over $199, enhancing its utility for various automotive-related expenses. Synchrony continues to expand its partnerships, notably with Discover, to increase acceptance and support for auto-related purchases.

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  • Exponential growth to over 1 million merchant locations since rebranding in 2017.
  • Nearly 5 million cardholders can now use Synchrony Car Care for diverse automotive expenses.
  • New feature allows payment for vehicle insurance premiums, enhancing customer convenience.
  • Promotional financing for purchases over $199 benefits customers with expensive car-related costs.
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STAMFORD, Conn., April 19, 2021 /PRNewswire/ -- In conjunction with the company's fourth anniversary of the Synchrony Car CareTM launch, Synchrony (NYSE: SYF), a premier consumer financial services company, today announced key milestones for the Synchrony Car Care financial services program.

The achievements tell the story of success on three fronts – all driven by a significant expansion of merchant locations and customer accounts, thanks to a continuous enhancement of features that provide increased value and utility.

Expanded Merchant Locations 

Since Synchrony rebranded CarCareONE as Synchrony Car Care in 2017, the dedicated payment solution for both planned and unexpected car expenses has grown in acceptance exponentially to more than 1,000,000 merchant locations nationwide. The no-annual-fee, zero fraud liability credit card has quickly become a preferred payment option for consumers' car care needs as Synchrony has broadened its network of in-store and online automotive merchants. Synchrony also has consistently added new categories, benefits, and promotional financing offers to the consumer financing program.

Enhanced Utility

New today, cardholders can now use the card to pay for vehicle insurance premiums and deductibles over time. This builds on Synchrony Car Care's already robust utility, allowing customers to pay for everything their vehicle needs to stay on the go. In addition to more traditional purchases like parts and service, gas, tires, and oil changes, customers may use Synchrony Car Care for parking, car washes, public transportation, car rentals, rideshare, tolls, and much more.

As always, customers automatically receive six months of promotional financing on purchases over $199, excluding fuel costs. This benefit allows cardholders to spread out payments for more costly expenses.

Customer Growth

Synchrony recently expanded Synchrony Car Care's user base, giving more than one million current oil and gas customers access to the program. In total, nearly five million Synchrony Car Care cardholders now can take advantage of the unmatched features and reach of the credit card just as the pandemic's grip starts to lessen and travel and its related costs increase. The expected increased use of cars bodes well for auto-related merchants nationwide since the average vehicle costs $9,576 per year to own and operate, according to the U.S. Bureau of Labor Statistics.

"Synchrony Car Care has helped my business grow by offering our customers access to credit to help pay for the products/services they need when they need them," said Muffazal Simba, Merlin Complete Auto Care. "Since we are part of a large network, our customers can use the same credit card to conveniently make other auto-related purchases at more than one million locations nationwide. That creates a win for us, our customers and thousands of other auto merchants."

"Synchrony continues to meet the needs of drivers by offering a dedicated financing solution for both planned and unexpected car expenses and enable them to pay over time with one credit card dedicated to transportation needs," said Curtis Howse, CEO of Payment Solutions, Synchrony. "We are also proud to be the strategic partner of choice for consumer financing solutions for all types of automotive merchants. Synchrony Car Care is proven to help them grow their business and build long-lasting customer loyalty."

Synchrony continues to partner with Discover® Global Network the fastest growing global payments network, to provide greater acceptance within the automotive category. For cardholders, this means increased nationwide acceptance in more locations outside Synchrony Car Care's traditional parts and service categories.

"Through our unique partnership with Synchrony, we've been able to help meet the needs of their customers by opening up acceptance at more than a million merchants nationwide," said Bill Dulin, Vice President of Network Solutions at Discover. "By developing creative payment solutions we're helping our partners meet their goals and better serve their customers." 

About Synchrony
Synchrony (NYSE: SYF) is a premier consumer financial services company. We deliver a wide range of specialized financing programs, as well as innovative consumer banking products, across key industries including digital, retail, home, auto, travel, health and pet. Synchrony enables our partners to grow sales and loyalty with consumers. We are one of the largest issuers of private label credit cards in the United States; we also offer co-branded products, installment loans and consumer financing products for small- and medium-sized businesses, as well as healthcare providers.

Synchrony is changing what's possible through our digital capabilities, deep industry expertise, actionable data insights, frictionless customer experience and customized financing solutions.

For more information, visit www.synchrony.com and Twitter: @Synchrony

Media Contact:
Farrah Aper
Synchrony
VP, Business Communications
farrah.aper@syf.com

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SOURCE Synchrony

FAQ

What are the key milestones achieved by Synchrony Car Care on its fourth anniversary?

Synchrony Car Care has expanded to over 1 million merchant locations and reached nearly 5 million cardholders, introducing a feature allowing payment of vehicle insurance premiums.

How many merchant locations accept the Synchrony Car Care card as of now?

As of now, the Synchrony Car Care card is accepted at over 1 million merchant locations across the United States.

What benefits does the Synchrony Car Care card offer to its users?

The Synchrony Car Care card offers no annual fees, a feature to pay for vehicle insurance, promotional financing on purchases over $199, and acceptance at a wide range of automotive-related businesses.

When was the Synchrony Car Care program rebranded?

The Synchrony Car Care program was rebranded in 2017.

What does Synchrony plan for the future of the Car Care program?

Synchrony aims to enhance acceptance and expand partnerships, particularly with Discover, to support more automotive expenses for consumers.

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