SpartanNash Leveraging AI Technology to Predict Shopper Demand, Decrease Waste

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SpartanNash partners with Upshop to optimize inventory and improve merchandising strategies. The partnership will leverage Upshop's Magic™ tool to consolidate ordering systems, maintain planogram integrity, and provide real-time stock views for store associates. The tool is designed for the grocery industry and offers actionable insights to enhance inventory accuracy and guest satisfaction. SpartanNash continues to invest in technology to improve customer experience and cost savings.

The Company partnered with Upshop to leverage its Magic™ tool to optimize localized inventory, bolster efficient merchandising strategies and improve sustainability

GRAND RAPIDS, Mich., Sept. 5, 2023 /PRNewswire/ -- Food solutions company SpartanNash (the "Company") (Nasdaq: SPTN) is expanding its use of Upshop's Magic™ inventory and replenishment optimization application, to consolidate its ordering systems, maintain planogram integrity and assist with merchandising reset planning in both the center store and the produce department. The system also provides store Associates with a real-time, comprehensive view of the store's stock to maximize assortment for guests, while at the same time reducing waste.

"At SpartanNash, we're prioritizing technology to enhance our Associate and store guest experience," said SpartanNash Executive Vice President, Corporate Retail Tom Swanson. "By leveraging advanced analytics to predict product demand, our Associates can spend less time checking inventory and more time face-to-face helping serve our shoppers."

The Magic application is specifically designed for the grocery industry, reviewing seasonal trends, promotional activity, display allocation and real-time sales data to offer actionable insights that enhance inventory accuracy and guest satisfaction.

"As a leader in forecast and ordering solutions, Upshop is excited to partner with innovative grocery retailers such as SpartanNash to offer the tools they need to optimize their inventory to meet total store demand," said Upshop CEO Shamus Hines. "We're confident this expanded solution will provide an exceptional shopping experience for store guests by ensuring shelves are always stocked with delicious, fresh options."

This tool builds on SpartanNash's ongoing investments in technology to reflect the Company's commitment to its merchandising and supply chain transformations, leading to a better customer experience and cost savings. The food solutions Company recently announced expansion plans for the use of an autonomous inventory robot providing real-time data intelligence.

"We're proud to continue to demonstrate how AI technology can improve operational excellence in our stores and across our business network," said SpartanNash Executive Vice President and Chief Strategy and Information Officer Masiar Tayebi. "Improving our inventory control and accuracy accelerates the financial benefits we can realize from our merchandising and supply chain transformations."

For more information about SpartanNash, please visit spartannash.com.

About SpartanNash
SpartanNash (Nasdaq: SPTN) is a food solutions company that delivers the ingredients for a better life. Committed to fostering a People First culture, the SpartanNash family of Associates is 17,500 and growing. SpartanNash operates two complementary business segments – food wholesale and grocery retail. Its global supply chain network serves wholesale customers that include independent and chain grocers, national retail brands, e-commerce platforms, and U.S. military commissaries and exchanges. The Company distributes products for every aisle in the grocery store, from fresh produce to household goods to its OwnBrands, which include the Our Family^® portfolio of products. On the retail side, SpartanNash operates 144 brick-and-mortar grocery stores, primarily under the banners of Family Fare, Martin's Super Markets and D&W Fresh Market, in addition to dozens of pharmacies and fuel centers. Leveraging insights and solutions across its segments, SpartanNash offers a full suite of support services for independent grocers. For more information, visit spartannash.com.

CONTACT: 
Adrienne Chance
SVP, Communications
SpartanNash
press@spartannash.com 

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SOURCE SpartanNash

FAQ

What is SpartanNash partnering with Upshop for?

SpartanNash is partnering with Upshop to optimize localized inventory and improve merchandising strategies.

What tool will SpartanNash use?

SpartanNash will leverage Upshop's Magic™ inventory and replenishment optimization application.

What are the benefits of the Magic™ tool?

The Magic™ tool offers real-time stock views, enhances inventory accuracy, and improves guest satisfaction.

What industry is the Magic™ tool designed for?

The Magic™ tool is specifically designed for the grocery industry.

What other technology investments has SpartanNash made?

SpartanNash recently announced expansion plans for the use of an autonomous inventory robot providing real-time data intelligence.

What is SpartanNash's goal with these investments?

SpartanNash aims to improve customer experience and achieve cost savings through merchandising and supply chain transformations.