Spok to Demonstrate Top-Rated Secure Healthcare Communication and Collaboration Platform at HIMSS23

Rhea-AI Summary

Spok, a leader in healthcare communications, will showcase its innovative solutions, Spok Care Connect® and Spok Voice Connect™, at HIMSS23 from April 17-21, 2023, at McCormick Place Convention Center, Chicago, meeting place #MP2586. The company aims to enhance patient care through its communication platforms, which serve over 2,200 hospitals globally. CEO Vincent D. Kelly emphasized the importance of fast and secure information transfer. Spok Voice Connect features advanced interactive voice technology, improving call management and providing valuable reporting insights. The platform allows hospitals to handle routine calls efficiently, thereby allowing operators to focus on more complex needs.

Positive

• Spok Care Connect serves over 2,200 hospitals globally, enhancing communication efficiency.
• Spok Voice Connect utilizes advanced speech technology to improve call management and operator efficiency.
• The company showcases its solutions at HIMSS23, an influential healthcare conference, increasing visibility.

Negative

• None.

Experts will highlight Spok Care Connect® and Spok Voice Connect™ in meeting place #MP2586

ALEXANDRIA, Va.--(BUSINESS WIRE)-- Spok, Inc., a wholly owned subsidiary of Spok Holdings, Inc. (NASDAQ: SPOK) and a leader in healthcare communications will showcase its top-rated clinical communication platform during HIMSS23. Spok solution experts will demonstrate the power of the Spok Care Connect® healthcare communication platform and Spok Voice Connect™ throughout the conference, April 17-21, 2023, at McCormick Place Convention Center in Chicago in meeting place #MP2586.

“Our goal has always been to build the best communication solutions to help hospitals and health systems move information quickly, smartly, and securely to improve patient care,” said Vincent D. Kelly, chief executive officer of Spok Holdings, Inc. “Spok Care Connect, our advanced healthcare communication platform, helps thousands of healthcare organizations achieve this goal.”

As part of the HIMSS23 conference, attendees can learn how Spok solutions improve provider care and communication at more than 2,200 hospitals worldwide. Spok will also feature its new evolution of speech technology, Spok Voice Connect. Spok Voice Connect is built on the latest interactive speech technologies using interactive voice response (IVR) to allow hospital contact centers to offload a portion of routine calls with a user-friendly experience that enables callers to speak their requests instead of keying in responses. The system ‘listens’ to the response, finds the information, and connects the call - freeing operators’ time to support more complex, higher-value customer needs, as well as manage periods of high call volumes or being short-staffed. Spok Voice Connect also includes new reporting capabilities to provide insights into system usage, areas for improvement, and how to optimize the system to better serve Spok customers.

To schedule a meeting with a Spok expert at HIMSS23, visit our website.

About Spok

Spok, Inc., a wholly owned subsidiary of Spok Holdings, Inc. (NASDAQ: SPOK), headquartered in Alexandria, Virginia, is proud to be a global leader in healthcare communications. We deliver clinical information to care teams when and where it matters most to improve patient outcomes. Top hospitals rely on the Spok Care Connect® platform to enhance workflows for clinicians and support administrative compliance. Our customers send over 100 million messages each month through their Spok® solutions. Spok enables smarter, faster clinical communication. For more information, visit spok.com or follow @spoktweets on Twitter.

Spok is a trademark of Spok Holdings, Inc. Spok Care Connect and Spok Mobile are trademarks of Spok, Inc.

View source version on businesswire.com: https://www.businesswire.com/news/home/20230411005059/en/

Jill Smith

+1 (952) 451-1892

jill.smith@spok.com

Source: Spok, Inc.

FAQ

What will Spok showcase at HIMSS23?

Spok will showcase its healthcare communication platforms, Spok Care Connect and Spok Voice Connect, at HIMSS23.

When is HIMSS23 taking place?

HIMSS23 will take place from April 17-21, 2023.

Where is HIMSS23 located?

HIMSS23 will be held at the McCormick Place Convention Center in Chicago.

How many hospitals use Spok's solutions?

Spok's solutions are used by over 2,200 hospitals worldwide.

What is Spok Voice Connect?

Spok Voice Connect is an advanced speech technology system designed to enhance hospital call management using interactive voice response.