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Georgia Power restores power to nearly 90,000 customers following Hurricane Sally; announces estimated restoration times for those remaining

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Georgia Power has made substantial progress in restoring power to customers following Hurricane Sally, with approximately 88,000 customers restored since midnight. As of 5 p.m., about 9,800 customers remained affected across 337 outage cases. The estimated restoration times indicate that power will be restored to most affected areas by this evening, particularly in Western Georgia and North DeKalb. The company's advanced electric system has enabled effective rerouting and restoration, despite challenging weather conditions.

Positive
  • Restored power to approximately 88,000 customers since midnight.
  • Advanced electric system facilitated effective restoration despite adverse weather.
Negative
  • Approximately 9,800 customers remained without power as of 5 p.m.
  • 337 individual outage cases still being addressed.

ATLANTA, Sept. 17, 2020 /PRNewswire/ -- Georgia Power made significant progress Thursday after the remnants of Hurricane Sally made its way across the state. With efforts beginning overnight, Georgia Power personnel continue working to restore power for customers statewide.

As of Thursday afternoon, Georgia Power has restored power to approximately 88,000 customers since midnight. At 5 p.m., there were 337 individual outage cases, affecting approximately 9,800 of Georgia Power's 2.6 million customers without power.

Regional estimated restoration times (ERTs) following Hurricane Sally have also been announced. The estimated ERTs for 95% of affected customers who are able to receive electric service in the following areas are:

  • Western and coastal Georgia: 8:00 PM
  • North DeKalb and north Fulton Counties: 11:30 PM

Most scattered outages in other areas should be restored this evening.

Restoration progress since the beginning of the storm has been largely possible thanks to Georgia's advanced electric system. This advanced technology allows the company to reroute and restore power where possible, even when weather conditions prevent outside work by crews. Work in the field began when safe to do so, based on local conditions. Teams faced challenging conditions such as heavy rain, gusting winds and downed trees that required clearing to continue work. Crews are expected to remain in the field working to restore the majority of outages into the night.

About Georgia Power
Georgia Power is the largest electric subsidiary of Southern Company (NYSE: SO), America's premier energy company. Value, Reliability, Customer Service and Stewardship are the cornerstones of the company's promise to 2.6 million customers in all but four of Georgia's 159 counties. Committed to delivering clean, safe, reliable and affordable energy at rates below the national average, Georgia Power maintains a diverse, innovative generation mix that includes nuclear, coal and natural gas, as well as renewables such as solar, hydroelectric and wind. Georgia Power focuses on delivering world-class service to its customers every day and the company is consistently recognized by J.D. Power and Associates as an industry leader in customer satisfaction. For more information, visit www.GeorgiaPower.com and connect with the company on Facebook (Facebook.com/GeorgiaPower), Twitter (Twitter.com/GeorgiaPower) and Instagram (Instagram.com/ga_power).

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SOURCE Georgia Power

FAQ

What progress has Georgia Power made in restoring power after Hurricane Sally?

Georgia Power restored power to approximately 88,000 customers since midnight, with ongoing efforts to resolve remaining outages.

What are the estimated restoration times for Georgia Power customers affected by Hurricane Sally?

Estimated restoration times are 8:00 PM for Western Georgia and 11:30 PM for North DeKalb and north Fulton Counties.

How many customers are still without power after Hurricane Sally as reported by Georgia Power?

As of 5 p.m., about 9,800 customers were still without power across 337 individual outage cases.

What challenges did Georgia Power crews face when restoring power after Hurricane Sally?

Crews encountered heavy rain, gusting winds, and downed trees, which complicated restoration efforts.

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