Capital Square Living Leverages SmartRent for In-House Management Transition
SmartRent, Inc. (NYSE: SMRT) has successfully implemented its Work Management and Answer Automation solutions for Capital Square Living, aiding in the transition of 14,000 owned units from third-party to in-house management. The rollout, occurring at a rate of 800-1,000 units every 30 days in 2023, aimed to improve workflow and communication across Capital Square Living's portfolio.
Ryan Perez, Executive VP of Capital Square Living, emphasized the importance of SmartRent's direct PMS integrations in maintaining data integrity during the transition. A case study highlighted the smooth implementation and positive impact on operations and resident satisfaction. Notably, Capital Square Living's maintenance technicians advocated for retaining and expanding SmartRent technology across the portfolio.
SmartRent, Inc. (NYSE: SMRT) ha implementato con successo le sue soluzioni di gestione del lavoro e automazione delle risposte per Capital Square Living, facilitando la transizione di 14.000 unità di proprietà dalla gestione di terzi alla gestione interna. Il rollout, che avviene a un ritmo di 800-1.000 unità ogni 30 giorni nel 2023, ha avuto l'obiettivo di migliorare il flusso di lavoro e la comunicazione all'interno del portafoglio di Capital Square Living.
Ryan Perez, Vice Presidente Esecutivo di Capital Square Living, ha sottolineato l'importanza delle integrazioni dirette di PMS di SmartRent per mantenere l'integrità dei dati durante la transizione. Uno studio di caso ha evidenziato l'implementazione fluida e l'impatto positivo sulle operazioni e sulla soddisfazione dei residenti. È notevole che i tecnici di manutenzione di Capital Square Living abbiano sostenuto l'idea di mantenere ed espandere la tecnologia SmartRent in tutto il portafoglio.
SmartRent, Inc. (NYSE: SMRT) ha implementado con éxito sus soluciones de gestión del trabajo y automatización de respuestas para Capital Square Living, facilitando la transición de 14,000 unidades de propiedad de la gestión de terceros a la gestión interna. El despliegue, que ocurre a un ritmo de 800-1,000 unidades cada 30 días en 2023, tuvo como objetivo mejorar el flujo de trabajo y la comunicación en el portafolio de Capital Square Living.
Ryan Perez, Vicepresidente Ejecutivo de Capital Square Living, enfatizó la importancia de las integraciones directas del PMS de SmartRent para mantener la integridad de los datos durante la transición. Un estudio de caso destacó la implementación fluida y el impacto positivo en las operaciones y la satisfacción de los residentes. Notablemente, los técnicos de mantenimiento de Capital Square Living abogaron por retener y expandir la tecnología SmartRent en todo el portafolio.
스마트렌트, Inc. (NYSE: SMRT)는 Capital Square Living에 대해 작업 관리 및 응답 자동화 솔루션을 성공적으로 구현하여 14,000개 소유 유닛을 제3자 관리에서 자사 관리로 전환하는 데 도움을 주었습니다. 2023년에는 30일마다 800~1,000개 유닛씩 전환이 이루어지며, 이는 Capital Square Living의 포트폴리오 전반에 걸쳐 작업 흐름과 커뮤니케이션을 개선하는 것을 목표로 했습니다.
Capital Square Living의 부사장인 라이언 페레즈는 전환 중 데이터 무결성을 유지하는 데 있어 SmartRent의 직접 PMS 통합의 중요성을 강조했습니다. 사례 연구에서는 원활한 구현과 운영 및 거주자 만족도에 미친 긍정적인 영향을 강조했습니다. 특히 Capital Square Living의 유지보수 기술자들은 포트폴리오 전반에 걸쳐 SmartRent 기술을 유지하고 확장할 것을 지지했습니다.
SmartRent, Inc. (NYSE: SMRT) a mis en œuvre avec succès ses solutions de gestion du travail et d'automatisation des réponses pour Capital Square Living, aidant ainsi à la transition de 14.000 unités détenues de la gestion par des tiers à la gestion interne. Le déploiement, qui a lieu à un rythme de 800 à 1.000 unités tous les 30 jours en 2023, visait à améliorer le flux de travail et la communication au sein du portefeuille de Capital Square Living.
Ryan Perez, Vice-président exécutif de Capital Square Living, a souligné l'importance des intégrations PMS directes de SmartRent pour maintenir l'intégrité des données pendant la transition. Une étude de cas a mis en lumière la mise en œuvre fluide et l'impact positif sur les opérations et la satisfaction des résidents. Il est à noter que les techniciens de maintenance de Capital Square Living ont plaidé en faveur du maintien et de l'expansion de la technologie SmartRent dans l'ensemble du portefeuille.
SmartRent, Inc. (NYSE: SMRT) hat erfolgreich seine Arbeitsmanagement- und Antwortautomatisierungslösungen für Capital Square Living implementiert und dabei den Übergang von 14.000 Eigentumswohnungen von Drittanbietern zu interner Verwaltung unterstützt. Der Rollout erfolgt 2023 in einem Tempo von 800-1.000 Einheiten alle 30 Tage und zielt darauf ab, den Arbeitsablauf und die Kommunikation im Portfolio von Capital Square Living zu verbessern.
Ryan Perez, Executive VP von Capital Square Living, betonte die Bedeutung der direkten PMS-Integrationen von SmartRent zur Aufrechterhaltung der Datenintegrität während des Übergangs. Eine Fallstudie hob die reibungslose Implementierung und die positiven Auswirkungen auf die Abläufe und die Zufriedenheit der Bewohner hervor. Bemerkenswert ist, dass die Wartungstechniker von Capital Square Living sich dafür einsetzten, die Technologie von SmartRent im gesamten Portfolio zu erhalten und auszubauen.
- Successful implementation of SmartRent solutions for Capital Square Living's 14,000 units
- Improved workflow and communication across Capital Square Living's portfolio
- Positive impact on operations and resident satisfaction
- Strong endorsement from Capital Square Living's maintenance technicians
- None.
Work Management and Answer Automation solutions streamlined workflow and communication
In 2023, Capital Square Living began ambitiously shifting its 14,000 owned units from third-party to in-house management, at a rate of 800-1,000 units every 30 days. To improve workflow and communication throughout its portfolio, Capital Square Living implemented SmartRent Work Management and Answer Automation at each property it brought under its management umbrella.
“The ultimate goal was to manage our owned assets, better serve our investors and do that with a more intimate, hands-on approach that fits our boutique portfolio,” said Ryan Perez, Executive Vice President of Capital Square Living. “SmartRent checked all the boxes and met our criteria, and offered true integration that allows us to maintain the integrity and accuracy of our data. SmartRent’s direct PMS integrations provide full and continuous visibility into the PMS, which is critical during our management transition.”
A recent case study highlights the collaborative partnership, smooth roll-out and implementation, and the positive impact on both operations and resident satisfaction. It also discloses the associate-driven vetting and selection process and the push from Capital Square Living maintenance technicians to retain and expand use of SmartRent technology across the portfolio.
“SmartRent solutions are designed to build efficiency into property management practices, all while elevating the standard of resident living,” said Daryl Stemm, Principal Executive Officer/Chief Financial Officer of SmartRent. “Capital Square Living’s migration to in-house management presented an opportunity to systematically select and install optimal solutions that best meet the needs of its teams and residents. Their teams already using Work Management and Answer Automation recognized the value of the solution and were eager to extend it across the company’s growing portfolio. We are honored to partner with progressive rental housing leaders that give their associates a voice, seize opportunities to improve efficiency and subsequently advance the industry’s evolution.”
For more information about SmartRent Work Management and Answer Automation, and other smart solutions, please visit smartrent.com.
About SmartRent
Founded in 2017, SmartRent, Inc. (NYSE: SMRT) is a leading provider of smart communities solutions and smart operations solutions to the rental housing industry. SmartRent’s end-to-end ecosystem powers smarter living and working in rental housing by automating operations, protecting assets, reducing energy consumption and more. The company’s differentiators - purpose-built software and hardware, and end-to-end implementation and support - create an exceptional experience, with 15 of the top 20 multifamily operators and millions of users leveraging SMRT solutions daily. For more information, please visit smartrent.com.
View source version on businesswire.com: https://www.businesswire.com/news/home/20240910931708/en/
Amanda Chavez - Senior Director, Corporate Communications
media@smartrent.com
Source: SmartRent
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