SmartRent Expands AI-Powered Smart Operations Suite to Support Centralized Teams
SmartRent (NYSE: SMRT) announced three new features in its Work Management solution as part of a $10 million investment in innovation: Teams, Smart Launch, and Triggers. The Teams feature enables group-level work assignments across properties, allowing for flexible maintenance team deployment through three approaches: property-specific teams, podded teams for multiple communities, or organization-wide teams.
Smart Launch, an AI-powered assistant, streamlines workflow searches and platform navigation using natural language processing, reducing onboarding time and improving user satisfaction. The Triggers enhancement automates move-out inspection task creation based on move-out dates, working in conjunction with SmartRent's Boards feature for an enhanced make-ready process.
These innovations aim to support the rental housing industry's shift toward centralization, enhancing coordination and automating key workflows for more efficient property management.
SmartRent (NYSE: SMRT) ha annunciato tre nuove funzionalità nella sua soluzione di Gestione del Lavoro come parte di un investimento di 10 milioni di dollari in innovazione: Teams, Smart Launch e Triggers. La funzionalità Teams consente l'assegnazione di lavori a livello di gruppo tra le proprietà, permettendo un dispiegamento flessibile dei team di manutenzione attraverso tre approcci: team specifici per proprietà, team podded per più comunità o team a livello organizzativo.
Smart Launch, un assistente potenziato dall'IA, semplifica le ricerche di flussi di lavoro e la navigazione della piattaforma utilizzando il processamento del linguaggio naturale, riducendo i tempi di onboarding e migliorando la soddisfazione degli utenti. Il miglioramento Triggers automatizza la creazione di compiti per le ispezioni di uscita in base alle date di uscita, lavorando in sinergia con la funzionalità Boards di SmartRent per un processo di preparazione migliore.
Queste innovazioni mirano a supportare il passaggio dell'industria dell'affitto verso la centralizzazione, migliorando il coordinamento e automatizzando flussi di lavoro chiave per una gestione delle proprietà più efficiente.
SmartRent (NYSE: SMRT) anunció tres nuevas características en su solución de Gestión de Trabajo como parte de una inversión de 10 millones de dólares en innovación: Teams, Smart Launch y Triggers. La función Teams permite la asignación de trabajos a nivel de grupo entre propiedades, lo que permite un despliegue flexible de equipos de mantenimiento a través de tres enfoques: equipos específicos para propiedades, equipos agrupados para múltiples comunidades o equipos a nivel organizacional.
Smart Launch, un asistente impulsado por IA, simplifica las búsquedas de flujo de trabajo y la navegación por la plataforma utilizando procesamiento de lenguaje natural, reduciendo el tiempo de incorporación y mejorando la satisfacción del usuario. La mejora Triggers automatiza la creación de tareas de inspección de salida basadas en las fechas de salida, trabajando en conjunto con la función Boards de SmartRent para un proceso de preparación mejorado.
Estas innovaciones tienen como objetivo apoyar el cambio de la industria de la vivienda en alquiler hacia la centralización, mejorando la coordinación y automatizando flujos de trabajo clave para una gestión de propiedades más eficiente.
SmartRent (NYSE: SMRT)는 혁신을 위한 1천만 달러 투자의 일환으로 작업 관리 솔루션에 세 가지 새로운 기능을 발표했습니다: Teams, Smart Launch 및 Triggers. Teams 기능은 속성 간 그룹 수준의 작업 할당을 가능하게 하여, 속성별 팀, 여러 커뮤니티를 위한 포드 팀 또는 조직 전체 팀의 세 가지 접근 방식을 통해 유연한 유지보수 팀 배치를 허용합니다.
Smart Launch는 AI 기반의 도우미로, 자연어 처리를 사용하여 작업 흐름 검색 및 플랫폼 탐색을 간소화하여 온보딩 시간을 단축하고 사용자 만족도를 향상시킵니다. Triggers 기능은 이사 날짜에 따라 이사 점검 작업 생성을 자동화하여 SmartRent의 Boards 기능과 함께 작동하여 더 나은 준비 과정을 제공합니다.
이러한 혁신은 임대 주택 산업의 중앙 집중화 전환을 지원하고, 조정을 개선하며, 보다 효율적인 자산 관리를 위한 주요 작업 흐름을 자동화하는 것을 목표로 합니다.
SmartRent (NYSE: SMRT) a annoncé trois nouvelles fonctionnalités dans sa solution de Gestion du Travail dans le cadre d'un investissement de 10 millions de dollars dans l'innovation : Teams, Smart Launch et Triggers. La fonctionnalité Teams permet l'attribution de travaux au niveau des groupes entre les propriétés, permettant un déploiement flexible des équipes de maintenance via trois approches : équipes spécifiques à la propriété, équipes regroupées pour plusieurs communautés ou équipes à l'échelle de l'organisation.
Smart Launch, un assistant alimenté par l'IA, rationalise les recherches de flux de travail et la navigation sur la plateforme grâce au traitement du langage naturel, réduisant ainsi le temps d'intégration et améliorant la satisfaction des utilisateurs. L'amélioration Triggers automatise la création de tâches d'inspection de sortie en fonction des dates de sortie, en travaillant en synergie avec la fonctionnalité Boards de SmartRent pour un processus de préparation amélioré.
Ces innovations visent à soutenir la transition de l'industrie du logement locatif vers la centralisation, améliorant la coordination et automatisant les flux de travail clés pour une gestion immobilière plus efficace.
SmartRent (NYSE: SMRT) hat drei neue Funktionen in seiner Arbeitsmanagementlösung als Teil einer 10-Millionen-Dollar-Investition in Innovationen angekündigt: Teams, Smart Launch und Triggers. Die Teams-Funktion ermöglicht die Zuweisung von Arbeiten auf Gruppenebene über verschiedene Immobilien hinweg, wodurch eine flexible Bereitstellung von Wartungsteams über drei Ansätze ermöglicht wird: eigentumsspezifische Teams, gruppierte Teams für mehrere Gemeinschaften oder teams auf Organisationsebene.
Smart Launch, ein KI-gestützter Assistent, optimiert die Suche nach Arbeitsabläufen und die Navigation auf der Plattform mithilfe von natürlicher Sprachverarbeitung, wodurch die Einarbeitungszeit verkürzt und die Benutzerzufriedenheit verbessert wird. Die Verbesserung Triggers automatisiert die Erstellung von Aufgaben für Auszugsinspektionen basierend auf Auszugsdaten und arbeitet in Verbindung mit der Boards-Funktion von SmartRent für einen verbesserten Vorbereitungsprozess.
Diese Innovationen zielen darauf ab, den Übergang der Mietwohnungsbranche zur Zentralisierung zu unterstützen, die Koordination zu verbessern und wichtige Arbeitsabläufe für ein effizienteres Immobilienmanagement zu automatisieren.
- $10 million investment in innovation and customer success
- Introduction of AI-powered features to improve operational efficiency
- Enhanced automation capabilities for property management workflows
- None.
‘Teams,’ ‘Smart Launch’ and ‘Triggers’ drive greater efficiency, cost savings and scalability for multifamily operators

Teams, one of SmartRent's three new features in its Work Management solution, empowers organizations to assign work at the group level rather than to individuals, eliminating role-based constraints and allowing for greater operational flexibility across properties.
The Teams feature empowers organizations to assign work at the group level rather than to individuals, eliminating role-based constraints and allowing for greater operational flexibility across properties. This enables faster task completion, improved service consistency, better resource allocation and the capability to effectively manage more units without compromising service quality - key benefits as portfolios scale. Teams also enhances visibility into task assignments and statuses, ensuring that operations staff can coordinate more effectively while maintaining service quality.
Through Teams, centralized operations staff can take three approaches:
- Designate maintenance teams by property, enabling automated task oversight and assignment
- Adopt a podded approach where multiple, geographically-connected communities share a maintenance team, and individual team members are assigned to some or all communities
- Deploy one maintenance team for the entire organization, with individuals assigned to specific communities
SmartRent is also introducing Smart Launch, an AI-powered assistant designed to expedite workflow searches and simplify platform navigation in Work Management. By allowing users to search for tasks in natural language - such as typing “turn off notifications” instead of recalling the exact setting name - Smart Launch eliminates friction and accelerates platform proficiency. This intuitive approach reduces time spent on new associate onboarding and platform navigation, enhances user confidence, satisfaction and retention, and enables faster adoption across teams. Smart Launch also plays a key role in centralization, making it easier for teams to manage diverse property configurations and operational settings. By streamlining access to key workflows, Smart Launch improves efficiency across portfolios, enabling organizations to scale operations with greater agility while maintaining service quality.
“As operators centralize maintenance, they often find it difficult to structure teams and route work efficiently,” said SmartRent Chief Technology Officer Isaiah DeRose-Wilson. “With these features we are fully supporting all centralized service models. Our customers now have the flexibility to configure their operations coverage to best suit their portfolio. Every community can receive the thoughtful care and attention residents expect - regardless of how teams are deployed and work is organized.”
In addition to Teams and Smart Launch, SmartRent recently introduced a Triggers enhancement within Work Management, which improves automated task creation for move-out inspections. Rather than requiring a change in unit occupancy status, Triggers generates inspection tasks based on the date of move-out and automatically updates if those dates change. Triggers works in conjunction with SmartRent’s Boards feature for an enhanced make-ready process.
As the industry accelerates toward centralized operations, SmartRent is expanding the Smart Operations Suite to shape what comes next. The addition of Teams, Smart Launch and Triggers reflects SmartRent’s commitment to delivering the automation, flexibility and intelligence needed to scale with confidence. These innovations align with a long-term vision to simplify operations, strengthen performance and create lasting value across every portfolio. For more information about these new features, visit smartrent.com.
About SmartRent
Founded in 2017, SmartRent, Inc. (NYSE: SMRT) is a leading provider of smart home and smart property solutions for the multifamily industry. The company’s unmatched platform, comprised of smart hardware and cloud-based SaaS solutions, gives operators seamless visibility and control over real estate assets, empowering them to simplify operations, automate workflows and deliver exceptional site team and resident experiences. SmartRent serves 15 of the top 20 multifamily owners and operators, and its solutions enable millions of users to live smarter every day. For more information, please visit www.smartrent.com.
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Media Contact
Amanda Chavez - VP, Marketing and Corporate Communications
media@smartrent.com
Investor Contact
Kelly Reisdorf - Head of Investor Relations
investors@smartrent.com
Source: SmartRent