Smartsheet Platform Delivers 680% Return on Investment and Net Present Value of $16.3M in 2022 Total Economic Impact Study

Rhea-AI Summary

Smartsheet announced a new study by Forrester Consulting revealing that their platform delivers a 680% ROI over three years for global enterprises. The study highlights significant productivity improvements, including an 80% reduction in project setup time and $6.1M in productivity gains. Enterprises also experienced a 75% decrease in work management-related emails and over $1.1M in software cost savings. Nearly ten million users leverage Smartsheet for enhanced organizational performance and resource allocation.

Positive

• 680% ROI over three years for global enterprises.
• 80% reduction in time spent on project setup.
• $6.1M productivity gains over three years.
• 75% decrease in work management-related emails.
• $1.1M in software cost savings over three years.

Negative

• None.

New Independent Study Shows Significant Productivity Gains and Cost Savings Across Global Enterprises

BELLEVUE, Wash.--(BUSINESS WIRE)-- Smartsheet, the enterprise platform for dynamic work, today announced the findings of a new commissioned study conducted by Forrester Consulting on behalf of Smartsheet that reveals a global enterprise composite customer using its platform receives a return on investment (ROI) of 680% over three years, seeing payback in less than six months.

The new study, The Total Economic Impact^TM of Smartsheet, published today found that global enterprises saw benefits from increased visibility into the status of projects, programs, and organizational transformation initiatives. These benefits resulted in productivity gains across teams and leadership, more effective resource allocation, and increased revenue delivery.

Specifics include:

• 80% reduction in time spent on project, portfolio, and program setup,
• Productivity gains of $6.1M over a three-year period,
• A 75% reduction in work management–related emails,
• 80% of time freed up for employees previously staffing projects, and
• Software cost savings of over $1.1 million over three years.

To uncover these findings, Forrester interviewed decision-makers at large global enterprises using Smartsheet in various ways ranging from project management to large-scale digital transformation initiatives. Overall, these customers found quantifiable benefits from Smartsheet’s dynamic platform that classic collaboration tools could not deliver due to the needs of modern working environments.

One interviewee, a head of health, safety, and environment at an agrichemical company, stated, “You’re buying a fundamentally new way of working and thinking that can be very powerful. I’ve talked to users, and they have described how they are solving problems they didn’t even know existed.”

“To truly transform how your company works—from team work management to leadership visibility—you need a platform that delivers real, measurable value and insights,” said Mark Mader, CEO of Smartsheet. “We’re happy to see that the Forrester study findings validate the tremendous economic and business value the Smartsheet platform brings to our customers. This value is why nearly ten million users around the world rely on Smartsheet to drive meaningful change across their organizations.”

About Smartsheet

Smartsheet (NYSE: SMAR) is the enterprise platform for dynamic work. By aligning people and technology so organizations can move faster and drive innovation, Smartsheet enables its millions of users to achieve more. Visit www.smartsheet.com to learn more.

View source version on businesswire.com: https://www.businesswire.com/news/home/20220107005090/en/

Chrissy Vaughn

pr@smartsheet.com

Source: Smartsheet

FAQ

What is the ROI reported by Smartsheet in the Forrester study?

The Forrester study reports a 680% ROI for global enterprises using Smartsheet.

How much time can be saved on project setup using Smartsheet?

Smartsheet enables an 80% reduction in time spent on project setup.

What are the productivity gains reported in the Smartsheet study?

The study indicates productivity gains of $6.1M over a three-year period.

How much software cost savings can global enterprises expect with Smartsheet?

Global enterprises can expect over $1.1 million in software cost savings over three years.

How does Smartsheet improve work management communication?

Smartsheet achieves a 75% reduction in work management-related emails.