STOCK TITAN

Smartsheet 2025 Project and Portfolio Management Priorities Report: Teams are Fatigued, and Executives Need to Pay Attention

Rhea-AI Impact
(Low)
Rhea-AI Sentiment
(Neutral)
Tags

Smartsheet (NYSE:SMAR) has released its 2025 Project and Portfolio Management Priorities Report, revealing significant challenges in workplace adaptation. The study shows that 92% of PPM professionals struggle with workplace changes, while 97% experience various disruptions affecting business outcomes.

Key findings indicate that nearly half of respondents report harm to profitability, and over 35% note customer dissatisfaction. The report highlights that 23% of organizations lack standardized change processes, with 66% needing better data visibility. Additionally, 58% of professionals find their current tools inadequate, and 99% believe better technology would help adaptation.

The report emphasizes the need for data analytics, team collaboration, workflow automation, and AI implementation, with 50-53% of respondents identifying these as important capabilities for managing disruption.

Smartsheet (NYSE:SMAR) ha pubblicato il suo Rapporto sulle Priorità di Project e Portfolio Management per il 2025, rivelando sfide significative nell'adattamento sul posto di lavoro. Lo studio mostra che il 92% dei professionisti PPM fatica ad affrontare i cambiamenti lavorativi, mentre il 97% sperimenta diverse interruzioni che influenzano i risultati aziendali.

I principali risultati indicano che quasi la metà dei partecipanti riporta danni alla redditività e oltre il 35% nota insoddisfazione dei clienti. Il rapporto evidenzia che il 23% delle organizzazioni non dispone di processi di cambiamento standardizzati, con il 66% che necessita di una migliore visibilità dei dati. Inoltre, il 58% dei professionisti considera i propri strumenti attuali inadeguati, e il 99% crede che una tecnologia migliore aiuterebbe nell'adattamento.

Il rapporto sottolinea la necessità di analisi dei dati, collaborazione del team, automazione del flusso di lavoro e implementazione dell'IA, con il 50-53% dei partecipanti che identificano queste come capacità importanti per gestire le interruzioni.

Smartsheet (NYSE:SMAR) ha lanzado su Informe sobre las Prioridades de Gestión de Proyectos y Portafolios 2025, revelando desafíos significativos en la adaptación laboral. El estudio muestra que el 92% de los profesionales de PPM luchan con los cambios en el lugar de trabajo, mientras que el 97% experimenta diversas interrupciones que afectan los resultados empresariales.

Los hallazgos clave indican que casi la mitad de los encuestados reportan daños a la rentabilidad y más del 35% nota insatisfacción del cliente. El informe destaca que el 23% de las organizaciones carece de procesos de cambio estandarizados, y el 66% necesita una mejor visibilidad de datos. Además, el 58% de los profesionales considera que sus herramientas actuales son inadecuadas, y el 99% cree que mejor tecnología ayudaría en la adaptación.

El informe enfatiza la necesidad de análisis de datos, colaboración en equipo, automatización del flujo de trabajo e implementación de IA, con el 50-53% de los encuestados identificando estas como capacidades importantes para gestionar la disrupción.

스마트시트 (NYSE:SMAR)가 2025 프로젝트 및 포트폴리오 관리 우선순위 보고서를 발표하며 직장 적응에 대한 상당한 도전 과제가 있음을 밝혔습니다. 연구에 따르면 PPM 전문직의 92%가 직장 변화에 어려움을 겪고 있으며, 97%는 비즈니스 결과에 영향을 미치는 다양한 중단을 경험하고 있습니다.

주요 발견에 따르면 응답자의 거의 절반이 수익성에 피해를 보고하고, 35% 이상이 고객 불만족을 언급합니다. 보고서는 조직의 23%가 표준화된 변화 프로세스가 부족하고, 66%가 더 나은 데이터 가시성이 필요하다고 강조합니다. 또한 58%의 전문가가 현재의 도구가 불충분하다고 느끼며, 99%는 더 나은 기술이 적응에 도움이 될 것이라고 믿고 있습니다.

보고서는 데이터 분석, 팀 협업, 워크플로우 자동화 및 AI 구현의 필요성을 강조하며, 응답자의 50-53%가 이를 혼란 관리에 중요한 역량으로 식별하고 있습니다.

Smartsheet (NYSE:SMAR) a publié son Rapport sur les Priorités de Gestion de Projet et de Portefeuille 2025, révélant des défis significatifs en matière d'adaptation au lieu de travail. L'étude montre que 92 % des professionnels de PPM rencontrent des difficultés face aux changements sur le lieu de travail, tandis que 97 % subissent diverses disruptions affectant les résultats commerciaux.

Les principales conclusions indiquent qu'environ la moitié des répondants signalent des dommages à la rentabilité, et plus de 35 % notent une insatisfaction des clients. Le rapport met en évidence que 23 % des organisations manquent de processus de changement standardisés, et que 66 % ont besoin d'une meilleure visibilité des données. De plus, 58 % des professionnels trouvent que leurs outils actuels sont inadéquats, et 99 % estiment qu'une meilleure technologie aiderait à l'adaptation.

Le rapport souligne la nécessité d'analyses de données, de collaboration en équipe, d'automatisation des flux de travail et de mise en œuvre de l'IA, avec 50-53 % des répondants identifiant ces capacités comme importantes pour gérer les disruptions.

Smartsheet (NYSE:SMAR) hat seinen Bericht über die Prioritäten im Projekt- und Portfoliomanagement für 2025 veröffentlicht, der erhebliche Herausforderungen bei der Anpassung am Arbeitsplatz offenbart. Die Studie zeigt, dass 92% der PPM-Profis Schwierigkeiten mit Arbeitsplatzveränderungen haben, während 97% verschiedene Störungen erleben, die die Geschäftsergebnisse beeinflussen.

Wesentliche Ergebnisse zeigen, dass fast die Hälfte der Befragten von Schäden an der Rentabilität berichtet, und über 35% stellen eine Unzufriedenheit der Kunden fest. Der Bericht hebt hervor, dass 23% der Organisationen keine standardisierten Change-Prozesse haben, während 66% eine bessere Datenvisualisierung benötigen. Darüber hinaus finden 58% der Fachleute ihre derzeitigen Werkzeuge als unzureichend, und 99% sind der Meinung, dass bessere Technologien bei der Anpassung helfen würden.

Der Bericht betont die Notwendigkeit von Datenanalysen, Teamzusammenarbeit, Workflow-Automatisierung und der Implementierung von KI, wobei 50-53% der Befragten dies als wichtige Fähigkeiten zur Bewältigung von Störungen identifizieren.

Positive
  • 99% of PPM professionals recognize the benefit of better technology adoption
  • 87% of teams acknowledge the potential for improved effectiveness with better change management tools
Negative
  • 92% of PPM professionals struggle with workplace changes
  • 97% report experiencing disruptive impacts on operations
  • Nearly 50% report negative impact on profitability
  • 35% report increased customer dissatisfaction
  • 58% report inadequate current tools
  • 23% lack standardized change management processes

Insights

This research report reveals significant operational challenges facing project management teams, with 92% struggling to adapt to workplace changes. The findings highlight a concerning disconnect between executive perception and frontline reality - while 87% of executives believe they have structured change management approaches, only 67% of individual contributors agree. The data showing that 97% of PPM professionals experience disruptions affecting profitability and customer satisfaction signals potential headwinds for Smartsheet's target market.

The report strategically positions Smartsheet's AI-enhanced platform as a solution to these challenges, particularly noteworthy given that 58% of professionals find current tools inadequate. With 99% of respondents indicating a need for better technology, this creates a compelling market opportunity for Smartsheet's offerings in data analytics, team collaboration and AI-driven automation.

The report's findings on technology adoption and digital transformation reveal strategic positioning for Smartsheet's AI-enhanced platform. The identified need for improved data analytics (53%), team collaboration (53%), workflow automation (51%) and AI capabilities (50%) aligns perfectly with Smartsheet's product roadmap. This market research validates their investment in AI integration and positions them favorably against competitors in the enterprise work management space.

The emphasis on standardization balanced with flexibility presents a significant opportunity for Smartsheet's configurable platform approach. The high percentage of PPM professionals seeking better technology solutions suggests strong potential for platform adoption and expansion within existing customer bases.

New data from Smartsheet shows that high frequencies of internal and external disruptions are negatively impacting business outcomes

BELLEVUE, Wash.--(BUSINESS WIRE)-- Today, Smartsheet (NYSE:SMAR), the AI enhanced enterprise grade work management platform, released new research on the effects of workplace changes on project and portfolio management (PPM) professionals in the 2025 Project and Portfolio Management Priorities Report. The highly-anticipated data report reveals that 92% of PPM professionals struggle to adapt to workplace changes, such as frequent shifts in priorities, gaps in communication and collaboration, and limited access to critical data—to the detriment of business outcomes.

Smartsheet 2025 Project and Portfolio Management Priorities Report (Photo: Business Wire)

Smartsheet 2025 Project and Portfolio Management Priorities Report (Photo: Business Wire)

“When disruption occurs, businesses often expect their project teams to adapt and sustain the same pace and level of excellence. As a result, teams are exhausted," said Miya McClain, VP, Product Management, at Smartsheet. “But change also presents an opportunity for organizations to innovate and become more agile. Amid ongoing workplace disruptions, leaders have a choice: maintain the current way of working and face team burnout or adopt new approaches and leverage tools and technology to increase collaboration and communication, democratize data accessibility, and streamline workstreams to improve employee engagement, gain efficiencies and achieve growth.”

Key insights from the report include:

  1. Change fatigue is negatively impacting key business metrics
    • Nearly all (97%) surveyed PPM professionals report experiencing either technology disruptions, organizational shifts, larger industry fluctuations or macroeconomic
    • Nearly half of all respondents stated that this harms profitability, and more than 35% said it led to customer dissatisfaction.
  2. A structured approach for responding to uncertainty impacts success
    • Nearly a quarter of organizations (23%) surveyed lack a standardized process for adapting to change.
    • Executives (87%) were likelier to report that their team has a structured approach to change than individual contributors (67%), signaling executives’ overconfidence in how their organizations manage disruption.
    • Two-thirds (66%) of respondents report needing more visibility into the necessary data to pivot when the unexpected happens.
    • Based on the report, the two most critical factors for responding to change include: 1. Standardized guidelines, processes, and systems, and 2. Flexibility for teams to react to unforeseen developments.
  3. Organizations need innovative thinking and technology to adapt
    • Most PPM professionals (87%) surveyed agree that their team would be more effective if they were better equipped to anticipate and adapt to the unexpected instead of being reactive.
    • More than half (58%) of PPM professionals surveyed say their current tools are inadequate. Furthermore, nearly all (99%) of PPM professionals surveyed say their organization would benefit from better technology that helps them adapt.
    • The PPM professionals surveyed reported that capabilities related to data analytics and visualization (53%), team collaboration (53%), workflow and project automation (51%), and AI (50%) would help them embrace, manage, and adapt to disruption.

Harnessing Hurdles

The research uncovered several strategies that could help teams adapt to workplace changes, including:

  • Establishing a detailed and structured approach to managing uncertainty with guardrails for governance
  • Leveraging flexible and innovative tools that allow the right balance between standardization, experimentation, and innovation
  • Supporting organization-wide visibility to empower leaders to make the most effective business decisions

“Organizations are functioning with limited personnel, technology and support, requiring employees to assume more work with limited resources,” said Dion Hinchcliffe, Vice President and Practice Lead, CIO, Futurum Group. “Critical projects are often derailed in this environment when a workplace disruption occurs, but work management technology can be critical in bridging resource gaps and navigating changes. Furthermore, integrating AI into work management platforms, like Smartsheet, allows employees to uplevel their work to focus on more strategic and impactful projects, quickly accelerating the time to value of the investment. Forward-thinking organizations are increasingly considering the best way to invest in this space.”

To read the Smartsheet 2025 Project and Portfolio Management Priorities Report, click here.

About Smartsheet

Smartsheet is the modern enterprise work management platform trusted by millions of people at companies across the globe, including over 85% of the 2024 Fortune 500 companies. The category pioneer and market leader, Smartsheet delivers powerful solutions fueling performance and driving the next wave of innovation. Visit www.smartsheet.com to learn more.

Report Methodology

Independent sources of Product and Portfolio Management (PPM) professionals were invited to participate in an online survey. A total of 1,488 qualified individuals with project and portfolio management job responsibilities at companies with more than 200 employees in the United States completed the survey. Participants included a mix of ages, job levels, job functions, company sizes and industries. The survey was fielded in September 2024.

Media Contact

Lisa Henthorn

pr@smartsheet.com

Source: Smartsheet

FAQ

What are the key findings of Smartsheet's (SMAR) 2025 PPM Priorities Report?

The report reveals that 92% of PPM professionals struggle with workplace changes, 97% experience disruptions, and nearly half report negative impacts on profitability. Additionally, 99% believe better technology would help adaptation.

How is workplace disruption affecting Smartsheet (SMAR) customer satisfaction?

According to the report, over 35% of respondents indicated that workplace disruptions have led to customer dissatisfaction.

What percentage of organizations lack proper change management processes according to SMAR's report?

The report indicates that 23% of organizations lack a standardized process for adapting to change.

What technologies do PPM professionals identify as important for managing disruption in 2025?

The report identifies data analytics and visualization (53%), team collaboration (53%), workflow and project automation (51%), and AI (50%) as important capabilities for managing disruption.

What percentage of PPM professionals find their current tools inadequate according to Smartsheet's report?

According to the report, 58% of PPM professionals say their current tools are inadequate for managing workplace changes.

Smartsheet Inc.

NYSE:SMAR

SMAR Rankings

SMAR Latest News

SMAR Stock Data

7.84B
129.42M
2.93%
90.21%
1.88%
Software - Application
Services-prepackaged Software
Link
United States of America
BELLEVUE