Smartsheet Inc. Announces Fourth Quarter and Full Fiscal Year 2023 Results
Smartsheet Inc. reported strong financial results for Q4 FY23, with total revenue of $212.3 million, up 35% year over year. Subscription revenue increased by 37% to $198.9 million. The company achieved positive free cash flow of $16.4 million in Q4, contributing to a full-year free cash flow of $9.8 million. Despite a GAAP net loss of $(42.7) million, improvements were noted in non-GAAP metrics, such as a net income of $9.9 million. For FY24, Smartsheet expects revenue growth of 23%-24% and free cash flow guidance of $110 million.
- Q4 total revenue increased 35% year over year to $212.3 million.
- Q4 subscription revenue rose 37% to $198.9 million.
- Positive free cash flow of $16.4 million in Q4; full-year free cash flow of $9.8 million.
- Dollar-based net retention rate at 125%.
- Q4 non-GAAP net income of $9.9 million, improving from a loss in the prior year.
- GAAP operating loss of $(44.4) million in Q4, though improved from previous year.
- GAAP net loss for FY23 was $(215.6) million, compared to $(171.1) million in FY22.
- GAAP net loss per share increased to $(1.66) from $(1.36) in FY22.
-
Issues FY24 free cash flow guidance of
$110 million -
Fourth quarter total revenue grew
35% year over year to$212.3 million -
Fourth quarter non-GAAP operating income was
, or$7.5 million 4% of total revenue -
Fourth quarter free cash flow was
; full year free cash flow was$16.4 million $9.8 million -
Ended the year with cash, cash equivalents, and short-term investments of
$456.4 million
“Our Q4 results cap off a strong fiscal year in which we achieved the major milestone of positive free cash flow,” said
“Due to the dynamic macroeconomic environment we are embedding additional conservatism into our initial FY24 revenue and billings guidance,” said
Fourth Quarter Fiscal 2023 Financial Highlights
-
Revenue: Total revenue was
, an increase of$212.3 million 35% year over year. Subscription revenue was , an increase of$198.9 million 37% year over year. Professional services revenue was , an increase of$13.5 million 15% year over year. -
Operating Income (Loss): GAAP operating loss was
, or (21)% of total revenue, compared to$(44.4) million , or (33)% of total revenue, in the fourth quarter of fiscal 2022. Non-GAAP operating income was$(52.1) million , or$7.5 million 4% of total revenue, compared to non-GAAP operating loss of , or (9)% of total revenue, in the fourth quarter of fiscal 2022.$(14.5) million -
Net Income (Loss): GAAP net loss was
, compared to$(42.7) million in the fourth quarter of fiscal 2022. GAAP net loss per share was$(53.1) million , compared to$(0.33) in the fourth quarter of fiscal 2022. Non-GAAP net income was$(0.42) , compared to non-GAAP net loss of$9.9 million in the fourth quarter of fiscal 2022. Non-GAAP basic and diluted net income per share was$(15.5) million and$0.08 , respectively, compared to non-GAAP basic and diluted net loss per share of$0.07 in the fourth quarter of fiscal 2022.$(0.12) -
Cash Flow: Net operating cash flow was
, compared to$20.2 million in the fourth quarter of fiscal 2022. Free cash flow was$(0.2) million , compared to$16.4 million in the fourth quarter of fiscal 2022.$(2.7) million
Fiscal Year 2023 Financial Highlights
-
Revenue: Total revenue was
, an increase of$766.9 million 39% year over year. Subscription revenue was , an increase of$713.7 million 41% year over year. Professional services revenue was , an increase of$53.2 million 22% year over year. -
Operating Loss: GAAP operating loss was
, or (29)% of total revenue, compared to$(221.6) million , or (31)% of total revenue, in fiscal 2022. Non-GAAP operating loss was$(170.0) million , or (5)% of total revenue, compared to$(36.0) million , or (6)% of total revenue, in fiscal 2022.$(34.2) million -
Net Loss: GAAP net loss was
, compared to$(215.6) million in fiscal 2022. GAAP net loss per share was$(171.1) million , compared to$(1.66) in fiscal 2022. Non-GAAP net loss was$(1.36) , compared to$(29.2) million in fiscal 2022. Non-GAAP net loss per basic and diluted share was$(35.3) million , compared to$(0.22) in fiscal 2022.$(0.28) -
Cash Flow: Net operating cash flow was
, compared to$23.6 million in fiscal 2022. Free cash flow was$(3.5) million , compared to$9.8 million in fiscal 2022.$(20.8) million
Fourth Quarter Fiscal 2023 Operational Highlights
-
Dollar-based net retention rate was
125% -
Number of all customers with annualized contract values ("ACV") of
or more grew to 1,484, an increase of$100,000 45% year over year -
Number of all customers with ACV of
or more grew to 3,206, an increase of$50,000 36% year over year -
Number of all customers with ACV of
or more grew to 18,093, an increase of$5,000 19% year over year -
Average ACV per domain-based customer increased to
, an increase of$8,377 20% year over year
Fiscal Year 2023 Business Highlights
-
Ended the year with 45 customers with ACV over
$1 million - Added over 400 product enhancements in fiscal year 2023, including Desktop App; Okta Directory Integration; Project Assistant, a guided experience to help customers quickly build and share projects with just a few simple inputs; DataTable to enable customers to visualize and collaborate on large data sets; and mobile offline forms to keep work moving even in areas of no to low connectivity
- Acquired the brand management, templating, and creative automation platform Outfit and integrated Outfit's capabilities into Brandfolder, enhancing its digital asset management platform with powerful automation
-
Released new integration capabilities between
Smartsheet and Brandfolder to help marketers better manage their work, content, and people from ideation to execution - Named a Strong Performer in The Forrester Wave™: Strategic Portfolio Management Tools, Q1 2022 report
-
Brandfolder by
Smartsheet named a Strong Performer in The Forrester Wave™: Digital Asset Management for Customer Experience, Q1 2022 report - Named a Leader in The Forrester Wave™: Collaborative Work Management Tools, Q4 2022 report
- Ranked in the top five of G2’s 2023 Best Software Products for Enterprise list, the highest ranking of any collaborative work management provider
-
Recognized for our strong company culture by
Great Place to Work®, Comparably, andThe Boston Globe
The section titled "Use of Non-GAAP Financial Measures" below contains a description of the non-GAAP financial measures with a reconciliation between GAAP and non-GAAP information. The section titled "Definitions of Business Metrics" contains definitions of certain non-financial metrics provided within this earnings release.
Financial Outlook
For the first quarter of fiscal year 2024, the Company currently expects:
-
Total revenue of
to$213 million , representing year-over-year growth of$215 million 27% to28% -
Non-GAAP operating income of
to$8 million $10 million -
Non-GAAP net income per share of
to$0.08 , assuming diluted weighted-average shares outstanding of approximately 136.0 million$0.09
For the full fiscal year 2024, the Company currently expects:
-
Total revenue of
to$943 million , representing year-over-year growth of$948 million 23% to24% -
Non-GAAP operating income of
to$35 million $45 million -
Non-GAAP net income per share of
to$0.31 , assuming diluted weighted-average shares outstanding of approximately 137.5 million$0.38 -
Calculated billings year-over-year growth of
20% -
Free cash flow of
$110 million
We have not reconciled free cash flow guidance to net cash from operating activities because we do not provide guidance on the reconciling items between net cash from operating activities and free cash flow, due to the uncertainty regarding, and the potential variability of, these items. The actual amount of such reconciling items will have a significant impact on our free cash flow. Accordingly, a reconciliation of net cash from operating activities to free cash flow guidance is not available without unreasonable effort. We do not provide reconciliation of calculated billings guidance as its components are solely revenue and deferred revenue, and guidance for revenue is already provided.
Conference Call Information
Forward-Looking Statements
This press release contains “forward-looking” statements that are based on our management’s beliefs and assumptions and on information currently available to management. Forward-looking statements include, but are not limited to, statements about Smartsheet’s outlook for the first fiscal quarter ending
Forward-looking statements generally relate to future events or our future financial or operating performance. Forward-looking statements include all statements that are not historical facts and can be identified by terms such as “believe,” “continue,” “could,” “potential,” “remain,” “will,” “would” or similar expressions and the negatives of those terms. Forward-looking statements involve known and unknown risks, uncertainties and other factors that may cause our actual results, performance or achievements to be materially different from any future results, performance or achievements expressed or implied by the forward-looking statements. These risks include, but are not limited to, risks and uncertainties related to: our ability to achieve future growth and sustain our growth rate; our ability to attract and retain customers and increase sales to our customers; our ability to develop and release new products and services and to scale our platform; our ability to increase adoption of our platform through our self-service model; our ability to maintain and grow our relationships with strategic partners; the highly competitive and rapidly evolving market in which we participate; our ability to identify targets for, execute on, or realize the benefits of, potential acquisitions; and our international expansion strategies. Further information on risks that could cause actual results to differ materially from forecasted results is included in our filings with the
Use of Non-GAAP Financial Measures
To supplement our consolidated financial statements, which are prepared and presented in accordance with GAAP, we use certain non-GAAP financial measures, as described below, to understand and evaluate our core operating performance. These non-GAAP financial measures, which may be different than similarly titled measures used by other companies, are presented to enhance investors’ overall understanding of our financial performance and should not be considered a substitute for, or superior to, the financial information prepared and presented in accordance with GAAP. Investors are encouraged to review the reconciliation of these non-GAAP measures to their most directly comparable GAAP financial measures. A reconciliation of the non-GAAP financial measures to such GAAP measures can be found in the accompanying financial statements included with this press release.
We believe that these non-GAAP financial measures provide useful information about our financial performance, enhance the overall understanding of our past performance and future prospects, and allow for greater transparency with respect to important metrics used by our management for financial and operational decision-making. We are presenting these non-GAAP financial metrics to assist investors in seeing our financial performance through the eyes of management, and because we believe that these measures provide an additional tool for investors to use in comparing our core financial performance over multiple periods with other companies in our industry.
We define non-GAAP operating income (loss) as GAAP operating loss excluding share-based compensation expense, amortization of acquisition-related intangible assets, one-time costs associated with mergers and acquisitions, lease restructuring costs, and litigation expenses and settlements related to matters that are outside the ordinary course of our business. We define non-GAAP net income (loss) as GAAP net loss excluding non-recurring income tax adjustments associated with mergers and acquisitions and the same exclusions that are used to derive non-GAAP operating income (loss). We define basic non-GAAP net income (loss) per share as non-GAAP net income (loss) divided by weighted-average shares outstanding ("WASO"). We define diluted non-GAAP net income per share as non-GAAP net income divided by diluted WASO. Diluted WASO includes the impact of potentially dilutive securities, which include stock options, restricted share units, performance share units, and shares subject to our 2018 employee stock purchase plan. If there is a non-GAAP net loss, basic and diluted loss per share are the same number as all potentially dilutive securities would have an antidilutive impact. There are a number of limitations related to the use of these non-GAAP measures as compared to GAAP operating loss and net loss, including that the non-GAAP measures exclude share-based compensation expense, which has been, and will continue to be for the foreseeable future, a significant recurring expense in our business and an important part of our compensation strategy.
We use the non-GAAP financial measure of free cash flow, which is defined as GAAP net cash flows from operating activities, reduced by cash used for purchases of property and equipment (inclusive of spend on internal-use software). We believe free cash flow is an important liquidity measure of the cash that is available, after capital expenditures and operational expenses, for investment in our business and to make acquisitions. Free cash flow is useful to investors as a liquidity measure because it measures our ability to generate or use cash. Once our business needs and obligations are met, cash can be used to maintain a strong balance sheet and invest in future growth. There are a number of limitations related to the use of free cash flow as compared to net cash from operating activities, including that free cash flow includes capital expenditures, the benefits of which are realized in periods subsequent to those when expenditures are made.
We define calculated billings as total revenue plus the change in deferred revenue in the period. Because we recognize subscription revenue ratably over the subscription term, calculated billings can be used to measure our subscription sales activity for a particular period, to compare subscription sales activity across particular periods, and as an indicator of future subscription revenue.
Definitions of Business Metrics
Average ACV per domain-based customer
We define average ACV per domain-based customer as total outstanding ACV for domain-based subscriptions as of the end of the reporting period divided by the number of domain-based customers as of the same date. We define domain-based customers as organizations with a unique email domain name.
Dollar-based net retention rate
We calculate dollar-based net retention rate as of a period end by starting with the ACV from the cohort of all customers as of the 12 months prior to such period end, or Prior Period ACV. We then calculate the ACV from these same customers as of the current period end, or Current Period ACV. Current Period ACV includes any upsells and is net of contraction or attrition over the trailing 12 months, but excludes subscription revenue from new customers in the current period. We then divide the total Current Period ACV by the total Prior Period ACV to arrive at the dollar-based net retention rate. Any ACV obtained through merger and acquisition transactions does not affect the dollar-based net retention rate until one year from the date on which the transaction closed.
About
Disclosure of Material Information
Condensed Consolidated Statements of Operations (in thousands, except per share data) (unaudited) |
|||||||||||||||
|
Three Months Ended |
|
Year Ended |
||||||||||||
|
2023 |
|
2022 |
|
2023 |
|
2022 |
||||||||
Revenue |
|
|
|
|
|
|
|
||||||||
Subscription |
$ |
198,856 |
|
|
$ |
145,655 |
|
|
$ |
713,735 |
|
|
$ |
507,375 |
|
Professional services |
|
13,481 |
|
|
|
11,731 |
|
|
|
53,180 |
|
|
|
43,457 |
|
Total revenue |
|
212,337 |
|
|
|
157,386 |
|
|
|
766,915 |
|
|
|
550,832 |
|
Cost of revenue |
|
|
|
|
|
|
|
||||||||
Subscription |
|
32,230 |
|
|
|
22,305 |
|
|
|
114,384 |
|
|
|
77,460 |
|
Professional services |
|
12,483 |
|
|
|
10,715 |
|
|
|
50,901 |
|
|
|
39,013 |
|
Total cost of revenue |
|
44,713 |
|
|
|
33,020 |
|
|
|
165,285 |
|
|
|
116,473 |
|
Gross profit |
|
167,624 |
|
|
|
124,366 |
|
|
|
601,630 |
|
|
|
434,359 |
|
Operating expenses |
|
|
|
|
|
|
|
||||||||
Research and development |
|
58,376 |
|
|
|
48,736 |
|
|
|
215,205 |
|
|
|
165,440 |
|
Sales and marketing |
|
119,728 |
|
|
|
98,138 |
|
|
|
479,250 |
|
|
|
329,751 |
|
General and administrative |
|
33,938 |
|
|
|
29,637 |
|
|
|
128,811 |
|
|
|
109,204 |
|
Total operating expenses |
|
212,042 |
|
|
|
176,511 |
|
|
|
823,266 |
|
|
|
604,395 |
|
Loss from operations |
|
(44,418 |
) |
|
|
(52,145 |
) |
|
|
(221,636 |
) |
|
|
(170,036 |
) |
Interest income |
|
3,729 |
|
|
|
13 |
|
|
|
7,742 |
|
|
|
48 |
|
Other income (expense), net |
|
(285 |
) |
|
|
(925 |
) |
|
|
1,104 |
|
|
|
(813 |
) |
Loss before income tax provision |
|
(40,974 |
) |
|
|
(53,057 |
) |
|
|
(212,790 |
) |
|
|
(170,801 |
) |
Income tax provision |
|
1,758 |
|
|
|
82 |
|
|
|
2,849 |
|
|
|
296 |
|
Net loss |
$ |
(42,732 |
) |
|
$ |
(53,139 |
) |
|
$ |
(215,639 |
) |
|
$ |
(171,097 |
) |
Net loss per share, basic and diluted |
$ |
(0.33 |
) |
|
$ |
(0.42 |
) |
|
$ |
(1.66 |
) |
|
$ |
(1.36 |
) |
Weighted-average shares outstanding used to compute net loss per share, basic and diluted |
|
131,435 |
|
|
|
127,038 |
|
|
|
130,071 |
|
|
|
125,632 |
|
Share-based compensation expense included in the condensed consolidated statements of operations was as follows (in thousands, unaudited): |
|||||||||||||||
Three Months Ended |
Year Ended |
||||||||||||||
2023 |
2022 |
2023 |
2022 |
||||||||||||
Cost of subscription revenue |
$ |
3,271 |
$ |
1,548 |
$ |
11,248 |
$ |
6,274 |
|||||||
Cost of professional services revenue |
1,735 |
1,140 |
6,404 |
3,788 |
|||||||||||
Research and development |
17,259 |
12,792 |
62,165 |
41,218 |
|||||||||||
Sales and marketing |
17,704 |
12,066 |
63,224 |
40,632 |
|||||||||||
General and administrative |
9,128 |
6,802 |
33,514 |
22,988 |
|||||||||||
Total share-based compensation expense |
$ |
49,097 |
$ |
34,348 |
$ |
176,555 |
$ |
114,900 |
Condensed Consolidated Balance Sheets (in thousands, except share data) (unaudited) |
|||||||
|
|
||||||
|
2023 |
|
2022 |
||||
Assets |
|
|
|
||||
Current assets |
|
|
|
||||
Cash and cash equivalents |
$ |
223,156 |
|
|
$ |
449,074 |
|
Short-term investments |
|
233,225 |
|
|
|
— |
|
Accounts receivable, net of allowances of |
|
198,643 |
|
|
|
151,138 |
|
Prepaid expenses and other current assets |
|
55,063 |
|
|
|
34,390 |
|
Total current assets |
|
710,087 |
|
|
|
634,602 |
|
Restricted cash |
|
197 |
|
|
|
17 |
|
Deferred commissions |
|
121,785 |
|
|
|
91,312 |
|
Property and equipment, net |
|
39,395 |
|
|
|
36,835 |
|
Operating lease right-of-use assets |
|
54,278 |
|
|
|
67,171 |
|
Intangible assets, net |
|
39,069 |
|
|
|
44,096 |
|
|
|
142,415 |
|
|
|
125,605 |
|
Other long-term assets |
|
2,983 |
|
|
|
3,194 |
|
Total assets |
$ |
1,110,209 |
|
|
$ |
1,002,832 |
|
Liabilities and shareholders’ equity |
|
|
|
||||
Current liabilities |
|
|
|
||||
Accounts payable |
$ |
2,125 |
|
|
$ |
1,506 |
|
Accrued compensation and related benefits |
|
68,347 |
|
|
|
66,744 |
|
Other accrued liabilities |
|
27,437 |
|
|
|
18,901 |
|
Operating lease liabilities, current |
|
19,220 |
|
|
|
18,003 |
|
Deferred revenue |
|
457,534 |
|
|
|
332,285 |
|
Total current liabilities |
|
574,663 |
|
|
|
437,439 |
|
Operating lease liabilities, non-current |
|
47,564 |
|
|
|
58,237 |
|
Deferred revenue, non-current |
|
2,195 |
|
|
|
2,377 |
|
Other long-term liabilities |
|
129 |
|
|
|
— |
|
Total liabilities |
|
624,551 |
|
|
|
498,053 |
|
Shareholders’ equity: |
|
|
|
||||
Preferred stock, no par value; 10,000,000 shares authorized, no shares issued or outstanding as of |
|
— |
|
|
|
— |
|
Class A common stock, no par value; 500,000,000 shares authorized, 131,845,028 shares issued and outstanding as of |
|
— |
|
|
|
— |
|
Class B common stock, no par value; 500,000,000 shares authorized, no shares issued and outstanding as of |
|
— |
|
|
|
— |
|
Additional paid-in capital |
|
1,243,730 |
|
|
|
1,047,313 |
|
Accumulated other comprehensive income |
|
101 |
|
|
|
— |
|
Accumulated deficit |
|
(758,173 |
) |
|
|
(542,534 |
) |
Total shareholders’ equity |
|
485,658 |
|
|
|
504,779 |
|
Total liabilities and shareholders’ equity |
$ |
1,110,209 |
|
|
$ |
1,002,832 |
|
Condensed Consolidated Statements of Cash Flows (in thousands) (unaudited) |
|||||||
|
Year Ended |
||||||
|
2023 |
|
2022 |
||||
Cash flows from operating activities |
|
|
|
||||
Net loss |
$ |
(215,639 |
) |
|
$ |
(171,097 |
) |
Adjustments to reconcile net loss to net cash provided by (used in) operating activities: |
|
|
|
||||
Share-based compensation expense |
|
176,555 |
|
|
|
114,900 |
|
Depreciation and amortization |
|
24,856 |
|
|
|
21,765 |
|
Net amortization of premiums (discounts) on investments |
|
(2,768 |
) |
|
|
— |
|
Amortization of deferred commission costs |
|
47,093 |
|
|
|
43,680 |
|
Unrealized foreign currency (gain) loss |
|
(1,198 |
) |
|
|
1,048 |
|
Loss on disposal of assets |
|
779 |
|
|
|
— |
|
Non-cash operating lease costs |
|
18,914 |
|
|
|
14,905 |
|
Impairment of long-lived assets |
|
1,544 |
|
|
|
— |
|
Other, net |
|
(1,208 |
) |
|
|
— |
|
Changes in operating assets and liabilities: |
|
|
|
||||
Accounts receivable |
|
(47,597 |
) |
|
|
(48,575 |
) |
Prepaid expenses and other current assets |
|
(21,437 |
) |
|
|
(19,884 |
) |
Other long-term assets |
|
(590 |
) |
|
|
467 |
|
Accounts payable |
|
154 |
|
|
|
(1,331 |
) |
Other accrued liabilities |
|
8,432 |
|
|
|
1,950 |
|
Accrued compensation and related benefits |
|
3,739 |
|
|
|
19,906 |
|
Deferred commissions |
|
(77,566 |
) |
|
|
(74,463 |
) |
Other long-term liabilities |
|
89 |
|
|
|
(3,904 |
) |
Deferred revenue |
|
123,853 |
|
|
|
110,664 |
|
Operating lease liabilities |
|
(14,417 |
) |
|
|
(13,543 |
) |
Net cash provided by (used in) operating activities |
|
23,588 |
|
|
|
(3,512 |
) |
Cash flows from investing activities |
|
|
|
||||
Purchases of short-term investments |
|
(456,649 |
) |
|
|
— |
|
Maturities of short-term investments |
|
226,048 |
|
|
|
— |
|
Purchases of long-term investments |
|
— |
|
|
|
(1,000 |
) |
Purchases of property and equipment |
|
(6,137 |
) |
|
|
(10,563 |
) |
Proceeds from sale of property and equipment |
|
217 |
|
|
|
— |
|
Proceeds from liquidation of a long-term investment |
|
622 |
|
|
|
— |
|
Capitalized internal-use software development costs |
|
(7,660 |
) |
|
|
(6,706 |
) |
Purchases of intangible assets |
|
— |
|
|
|
(31 |
) |
Payments for business acquisitions, net of cash and restricted cash acquired |
|
(20,342 |
) |
|
|
— |
|
Net cash used in investing activities |
|
(263,901 |
) |
|
|
(18,300 |
) |
Cash flows from financing activities |
|
|
|
||||
Proceeds from exercise of stock options |
|
5,633 |
|
|
|
19,132 |
|
Taxes paid related to net share settlement of restricted stock units |
|
(4,177 |
) |
|
|
(6,171 |
) |
Proceeds from contributions to Employee Stock Purchase Plan |
|
12,600 |
|
|
|
17,380 |
|
Net cash provided by financing activities |
|
14,056 |
|
|
|
30,341 |
|
Effects of changes in foreign currency exchange rates on cash, cash equivalents, and restricted cash |
|
334 |
|
|
|
(1,197 |
) |
Net increase (decrease) in cash, cash equivalents, and restricted cash |
|
(225,923 |
) |
|
|
7,332 |
|
Cash, cash equivalents, and restricted cash at beginning of period |
|
449,680 |
|
|
|
442,348 |
|
Cash, cash equivalents, and restricted cash at end of period |
$ |
223,757 |
|
|
$ |
449,680 |
|
Supplemental disclosures |
|
|
|
||||
Cash paid for income tax |
$ |
551 |
|
|
$ |
196 |
|
Right-of-use assets obtained in exchange for new operating lease liabilities |
|
7,230 |
|
|
|
994 |
|
Right-of-use assets reductions related to operating leases |
|
4,696 |
|
|
|
— |
|
Accrued purchases of property and equipment, including internal-use software |
|
1,271 |
|
|
1,164 |
||
Share-based compensation capitalized in internal-use software development costs |
|
3,359 |
|
|
|
1,970 |
|
Reconciliation from GAAP to Non-GAAP Financial Measures (unaudited) |
|||||||||||||||
Reconciliation from GAAP to non-GAAP operating income (loss) and operating margin |
|||||||||||||||
|
Three Months Ended |
|
Year Ended |
||||||||||||
|
2023 |
|
2022 |
|
2023 |
|
2022 |
||||||||
|
|
|
|
|
|
|
|
||||||||
|
(dollars in thousands) |
||||||||||||||
Loss from operations |
$ |
(44,418 |
) |
|
$ |
(52,145 |
) |
|
$ |
(221,636 |
) |
|
$ |
(170,036 |
) |
Add: |
|
|
|
|
|
|
|
||||||||
Share-based compensation expense(1) |
|
49,473 |
|
|
|
35,152 |
|
|
|
177,966 |
|
|
|
115,704 |
|
Amortization of acquisition-related intangible assets(2) |
|
2,716 |
|
|
|
2,508 |
|
|
|
10,310 |
|
|
|
10,059 |
|
One-time acquisition costs |
|
10 |
|
|
|
10 |
|
|
|
622 |
|
|
|
27 |
|
Litigation expenses and settlements(3) |
|
(3,900 |
) |
|
|
— |
|
|
|
(8,400 |
) |
|
|
10,000 |
|
Lease restructuring costs(4) |
|
3,600 |
|
|
|
— |
|
|
|
5,144 |
|
|
|
— |
|
Non-GAAP operating income (loss) |
$ |
7,481 |
|
|
$ |
(14,475 |
) |
|
$ |
(35,994 |
) |
|
$ |
(34,246 |
) |
|
|
|
|
|
|
|
|
||||||||
Operating margin |
|
(21 |
) % |
|
|
(33 |
) % |
|
|
(29 |
) % |
|
|
(31 |
) % |
Non-GAAP operating margin |
|
4 |
% |
|
|
(9 |
) % |
|
|
(5 |
) % |
|
|
(6 |
) % |
(1) | Includes amortization related to share-based compensation that was capitalized in internal-use software and other assets in previous periods. |
|
(2) | Consists entirely of amortization of intangible assets that were recorded as part of purchase accounting and contribute to revenue generation. The amortization of intangible assets related to acquisitions will recur in future periods until such intangible assets have been fully amortized. |
|
(3) | Relates to matters that are outside the ordinary course of our business. | |
(4) | Includes charges related to the reassessment of our real estate lease portfolio. |
Reconciliation from GAAP to non-GAAP net income (loss) |
|||||||||||||||
|
Three Months Ended |
|
Year Ended |
||||||||||||
|
2023 |
|
2022 |
|
2023 |
|
2022 |
||||||||
|
|
|
|
|
|
|
|
||||||||
|
(in thousands, except per share data) |
||||||||||||||
Net loss |
$ |
(42,732 |
) |
|
$ |
(53,139 |
) |
|
$ |
(215,639 |
) |
|
$ |
(171,097 |
) |
Add: |
|
|
|
|
|
|
|
||||||||
Share-based compensation expense(1) |
|
49,473 |
|
|
|
35,152 |
|
|
|
177,966 |
|
|
|
115,704 |
|
Amortization of acquisition-related intangible assets(2) |
|
2,716 |
|
|
|
2,508 |
|
|
|
10,310 |
|
|
|
10,059 |
|
One-time acquisition costs |
|
10 |
|
|
|
10 |
|
|
|
622 |
|
|
|
27 |
|
Litigation expenses and settlements(3) |
|
(3,900 |
) |
|
|
— |
|
|
|
(8,400 |
) |
|
|
10,000 |
|
Lease restructuring costs(4) |
|
4,355 |
|
|
|
— |
|
|
|
5,899 |
|
|
|
— |
|
Non-GAAP net income (loss) |
$ |
9,922 |
|
|
$ |
(15,469 |
) |
|
$ |
(29,242 |
) |
|
$ |
(35,307 |
) |
|
|
|
|
|
|
|
|
||||||||
Non-GAAP net income (loss) per share, basic |
$ |
0.08 |
|
|
$ |
(0.12 |
) |
|
$ |
(0.22 |
) |
|
$ |
(0.28 |
) |
Non-GAAP net income (loss) per share, diluted |
$ |
0.07 |
|
|
$ |
(0.12 |
) |
|
$ |
(0.22 |
) |
|
$ |
(0.28 |
) |
(1) | Includes amortization related to share-based compensation that was capitalized in internal-use software and other assets in previous periods. |
|
(2) | Consists entirely of amortization of intangible assets that were recorded as part of purchase accounting and contribute to revenue generation. The amortization of intangible assets related to acquisitions will recur in future periods until such intangible assets have been fully amortized. |
|
(3) | Relates to matters that are outside the ordinary course of our business. |
|
(4) | Includes charges related to the reassessment of our real estate lease portfolio. |
Non-GAAP reconciliation from basic to diluted weighted-average shares outstanding |
|||||||
|
Three Months Ended |
|
Year Ended |
||||
|
2023 |
|
2022 |
|
2023 |
|
2022 |
|
|
|
|
|
|
|
|
|
(in thousands) |
||||||
Weighted-average shares outstanding; basic |
131,435 |
|
127,038 |
|
130,071 |
|
125,632 |
Effect of dilutive securities: |
|
|
|
|
|
|
|
Shares subject to outstanding common stock awards |
2,646 |
|
— |
|
— |
|
— |
Non-GAAP weighted-average shares outstanding; diluted |
134,081 |
|
127,038 |
|
130,071 |
|
125,632 |
Reconciliation from net operating cash flow to free cash flow |
|||||||||||||||
|
Three Months Ended |
|
Year Ended |
||||||||||||
|
2023 |
|
2022 |
|
2023 |
|
2022 |
||||||||
|
|
|
|
|
|
|
|
||||||||
|
(in thousands) |
||||||||||||||
Net cash provided by (used in) operating activities |
$ |
20,193 |
|
|
$ |
(152 |
) |
|
$ |
23,588 |
|
|
$ |
(3,512 |
) |
Less: |
|
|
|
|
|
|
|
||||||||
Purchases of property and equipment |
|
(1,962 |
) |
|
|
(1,394 |
) |
|
|
(6,137 |
) |
|
|
(10,563 |
) |
Capitalized internal-use software development costs |
|
(1,834 |
) |
|
|
(1,197 |
) |
|
|
(7,660 |
) |
|
|
(6,706 |
) |
Free cash flow |
$ |
16,397 |
|
|
$ |
(2,743 |
) |
|
$ |
9,791 |
|
|
$ |
(20,781 |
) |
Reconciliation from revenue to calculated billings |
|||||||||||
|
Three Months Ended |
|
Year Ended |
||||||||
|
2023 |
|
2022 |
|
2023 |
|
2022 |
||||
|
|
|
|
|
|
|
|
||||
|
(in thousands) |
||||||||||
Total revenue |
$ |
212,337 |
|
$ |
157,386 |
|
$ |
766,915 |
|
$ |
550,832 |
Add: |
|
|
|
|
|
|
|
||||
Deferred revenue (end of period) |
|
459,729 |
|
|
334,662 |
|
|
459,729 |
|
|
334,662 |
Less: |
|
|
|
|
|
|
|
||||
Deferred revenue (beginning of period) |
|
385,351 |
|
|
267,748 |
|
|
334,662 |
|
|
223,997 |
Calculated billings |
$ |
286,715 |
|
$ |
224,300 |
|
$ |
891,982 |
|
$ |
661,497 |
Reconciliation from GAAP operating loss to non-GAAP operating income guidance |
|||||||||||||||
|
Q1 FY 2024 |
|
FY 2024 |
||||||||||||
|
Low |
|
High |
|
Low |
|
High |
||||||||
|
|
|
|
|
|
|
|
||||||||
|
(in millions) |
||||||||||||||
Loss from operations |
$ |
(50.2 |
) |
|
$ |
(48.2 |
) |
|
$ |
(195.4 |
) |
|
$ |
(185.4 |
) |
Add: |
|
|
|
|
|
|
|
||||||||
Share-based compensation expense(1) |
|
55.0 |
|
|
|
55.0 |
|
|
|
218.0 |
|
|
|
218.0 |
|
Amortization of acquisition-related intangible assets(2) |
|
2.7 |
|
|
|
2.7 |
|
|
|
10.9 |
|
|
|
10.9 |
|
Lease restructuring costs(3) |
|
0.5 |
|
|
|
0.5 |
|
|
|
1.5 |
|
|
|
1.5 |
|
Non-GAAP operating income |
$ |
8.0 |
|
|
$ |
10.0 |
|
|
$ |
35.0 |
|
|
$ |
45.0 |
|
(1) | Includes amortization related to share-based compensation that was capitalized in internal-use software and other assets in previous periods. | |
(2) | Consists entirely of amortization of intangible assets that were recorded as part of purchase accounting and contribute to revenue generation. The amortization of intangible assets related to acquisitions will recur in future periods until such intangible assets have been fully amortized. |
|
(3) | Includes charges related to the reassessment of our real estate lease portfolio. |
Reconciliation from GAAP net loss to non-GAAP net income guidance |
|||||||||||||||
|
Q1 FY 2024 |
|
FY 2024 |
||||||||||||
|
Low |
|
High |
|
Low |
|
High |
||||||||
|
|
|
|
|
|
|
|
||||||||
|
(in millions) |
||||||||||||||
Net loss |
$ |
(47.7 |
) |
|
$ |
(45.7 |
) |
|
$ |
(188.4 |
) |
|
$ |
(178.4 |
) |
Add: |
|
|
|
|
|
|
|
||||||||
Share-based compensation expense(1) |
|
55.0 |
|
|
|
55.0 |
|
|
|
218.0 |
|
|
|
218.0 |
|
Amortization of acquisition-related intangible assets(2) |
|
2.7 |
|
|
|
2.7 |
|
|
|
10.9 |
|
|
|
10.9 |
|
Lease restructuring costs(3) |
|
0.5 |
|
|
|
0.5 |
|
|
|
1.5 |
|
|
|
1.5 |
|
Non-GAAP net income |
$ |
10.5 |
|
|
$ |
12.5 |
|
|
$ |
42.0 |
|
|
$ |
52.0 |
|
(1) | Includes amortization related to share-based compensation that was capitalized in internal-use software and other assets in previous periods. |
|
(2) | Consists entirely of amortization of intangible assets that were recorded as part of purchase accounting and contribute to revenue generation. The amortization of intangible assets related to acquisitions will recur in future periods until such intangible assets have been fully amortized. |
|
(3) | Includes charges related to the reassessment of our real estate lease portfolio. |
View source version on businesswire.com: https://www.businesswire.com/news/home/20230314005832/en/
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