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SelectQuote, Inc. Reports Second Quarter of Fiscal Year 2022 Results

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SelectQuote, Inc. (SLQT) reported a consolidated revenue of $195.0 million for Q2 FY2022, down from $357.6 million in the same quarter last year. The company faced a net loss of $137.0 million, compared to a net income of $89.9 million a year ago. Adjusted EBITDA was $(163.3) million. Full-year guidance expects revenue between $810 million to $850 million and a net loss of $255 million to $236 million. The Senior segment experienced a notable decline in revenue and profitability due to market challenges.

Positive
  • Senior revenue grew 27% YoY in approved Medicare Advantage policies.
  • Life segment revenue increased by 4% YoY.
Negative
  • Consolidated revenue decreased by 45.5% YoY.
  • Net loss of $137.0 million compared to net income of $89.9 million last year.
  • Adjusted EBITDA worsened significantly to $(163.3) million.
  • Senior segment revenue fell by 50% YoY.

Second Quarter of Fiscal Year 2022 - Consolidated Earnings Highlights

  • Revenue of $195.0 million
  • Net Loss of $137.0 million
  • Adjusted EBITDA* of $(163.3) million
  • Excluding the $(145) million cohort/tail adjustment, Revenue of $340 million*
  • Excluding the $(145) million cohort/tail adjustment, Adjusted EBITDA* of $(18.3) million
  • Updating Full-Year Fiscal 2022 Revenue, Net Loss and Adjusted EBITDA Guidance:
    • Revenue expected in a range of $810 million to $850 million
    • Net Loss expected in a range of $255 million to $236 million
    • Adjusted EBITDA* expected in a range of $(260) million to $(235) million

Second Quarter of Fiscal Year 2022 - Segment Highlights

Senior

  • Revenue of $158.0 million
  • Adjusted EBITDA* of $(148.6) million
  • Approved Medicare Advantage policies grew 27% Year-Over-Year
  • Excluding the $(145) million cohort/tail adjustment, Revenue of $303.0 million*
  • Excluding the $(145) million cohort/tail adjustment, Adjusted EBITDA* of $(3.6) million

Life

  • Revenue of $32.8 million
  • Final expense premiums grew 82% Year-Over-Year

Auto & Home

  • Revenue of $6.1 million
  • Total Auto & Home premiums declined 20% Year-Over-Year

OVERLAND PARK, Kan.--(BUSINESS WIRE)-- SelectQuote, Inc. (NYSE: SLQT) reported consolidated revenue for the second quarter of fiscal year 2022 of $195.0 million compared to consolidated revenue for the second quarter of fiscal year 2021 of $357.6 million. Consolidated net loss for the second quarter of fiscal year 2022 was $137.0 million compared to consolidated net income for the second quarter of fiscal year 2021 of $89.9 million. Finally, consolidated Adjusted EBITDA* for the second quarter of fiscal year 2022 was $(163.3) million, compared to consolidated Adjusted EBITDA* for the second quarter of fiscal year 2021 of $128.8 million.

Chief Executive Officer Tim Danker commented, “SelectQuote faced a series of unexpected challenges in our core Senior segment this Medicare Advantage season. Overall parity in Medicare Advantage plan features along with delayed hiring drove considerably lower close rates, which negatively impacted profitability. In addition, we recognized a $145 million downward cohort/tail adjustment based primarily on higher intra-year lapse rates and overall lower persistency from the January 2022 renewals. Based on that data, the potential risk discussed during our fourth quarter earnings call in August 2021 was accelerated.”

Mr. Danker continued, “SelectQuote is committed to our Senior distribution business and the large value opportunity it presents in tandem with our growing Population Health initiative. That said, the disappointing performance year-to-date will result in changes to our strategy, with a focus on driving efficiencies. We aim to reduce earnings volatility and downside risk through a reset of our growth and operating leverage philosophy. Moving forward, growth will be more focused on cash flow and predictability. We are confident in our ability to deliver value to shareholders despite a challenging year and look forward to proving our potential beyond fiscal 2022.”

*See reconciliation from GAAP to non-GAAP measures starting on page 12.

Segment Results

We currently report on three segments: 1) Senior, 2) Life and 3) Auto & Home. The performance measures of the segments include total revenue and Adjusted EBITDA.* Costs of revenue, marketing and advertising, and technical development operating costs and expenses that are directly attributable to a segment are reported within the applicable segment. Indirect costs of revenue, marketing and advertising, and technical development operating costs and expenses are allocated to each segment based on varying metrics such as headcount. Adjusted EBITDA* is calculated as total revenue for the applicable segment less: direct and allocated costs of revenue, marketing and advertising, technical development, and general and administrative operating costs and expenses, excluding depreciation and amortization expense; gain or loss on disposal of property, equipment, and software; share-based compensation expense; restructuring expenses; and non-recurring expenses such as severance payments and transaction costs.

Senior

Financial Results

The following table provides the financial results for the Senior segment for the periods presented:

 

Three Months Ended
December 31,

 

 

 

Six Months Ended
December 31,

 

 

(in thousands)

2021

 

2020

 

% Change

 

2021

 

2020

 

% Change

Revenue

$

157,967

 

 

$

315,510

 

 

(50

)%

 

$

264,287

 

 

$

388,709

 

 

(32

)%

Adjusted EBITDA*

 

(148,635

)

 

 

134,555

 

 

(210

)%

 

 

(181,606

)

 

 

143,457

 

 

(227

)%

Adjusted EBITDA Margin*

 

(94

)%

 

 

43

%

 

 

 

 

(69

)%

 

 

37

%

 

 

Operating Metrics

Submitted Policies

Submitted policies are counted when an individual completes an application with our licensed agent and provides authorization to the agent to submit the application to the insurance carrier partner. The applicant may have additional actions to take, such as providing additional information, before the application will be reviewed by the insurance carrier.

The following table shows the number of submitted policies for the periods presented:

 

Three Months Ended
December 31,

 

 

 

Six Months Ended
December 31,

 

 

 

2021

 

2020

 

% Change

 

2021

 

2020

 

% Change

Medicare Advantage

340,317

 

246,548

 

38

%

 

436,106

 

294,539

 

48

%

Medicare Supplement

3,117

 

13,273

 

(77

)%

 

4,929

 

20,549

 

(76

)%

Dental, Vision and Hearing

53,432

 

43,020

 

24

%

 

82,036

 

63,062

 

30

%

Prescription Drug Plan

4,241

 

6,250

 

(32

)%

 

5,114

 

8,675

 

(41

)%

Other

2,967

 

3,939

 

(25

)%

 

6,529

 

5,822

 

12

%

Total

404,074

 

313,030

 

29

%

 

534,714

 

392,647

 

36

%

*See reconciliation from GAAP to non-GAAP measures starting on page 12.

Approved Policies

Approved policies represents the number of submitted policies that were approved by our insurance carrier partners for the identified product during the indicated period. Not all approved policies will go in force.

The following table shows the number of approved policies for the periods presented:

 

Three Months Ended
December 31,

 

 

 

Six Months Ended
December 31,

 

 

 

2021

 

2020

 

% Change

 

2021

 

2020

 

% Change

Medicare Advantage

265,538

 

208,714

 

27

%

 

349,654

 

251,187

 

39

%

Medicare Supplement

2,097

 

10,451

 

(80

)%

 

3,495

 

16,776

 

(79

) %

Dental, Vision and Hearing

44,542

 

33,614

 

33

%

 

66,765

 

49,853

 

34

%

Prescription Drug Plan

3,352

 

4,815

 

(30

)%

 

4,220

 

7,447

 

(43

)%

Other

2,483

 

3,256

 

(24

)%

 

5,363

 

5,080

 

6

%

Total

318,012

 

260,850

 

22

%

 

429,497

 

330,343

 

30

%

Lifetime Value of Commissions per Approved Policy

Lifetime value of commissions per approved policy represents commissions estimated to be collected over the estimated life of an approved policy based on multiple factors, including but not limited to, contracted commission rates, carrier mix and expected policy persistency with applied constraints. The lifetime value of commissions per approved policy is equal to the sum of the commission revenue due upon the initial sale of a policy, and when applicable, an estimate of future renewal commissions.

The following table shows the lifetime value of commissions per approved policy for the periods presented:

 

Three Months Ended
December 31,

 

 

 

Six Months Ended
December 31,

 

 

(dollars per policy):

2021

 

2020

 

% Change

 

2021

 

2020

 

% Change

Medicare Advantage

$

922

 

$

1,268

 

(27

)%

 

$

936

 

$

1,251

 

(25

)%

Medicare Supplement

 

1,347

 

 

1,233

 

9

%

 

 

1,384

 

 

1,248

 

11

%

Dental, Vision and Hearing

 

112

 

 

138

 

(19

)%

 

 

125

 

 

148

 

(16

)%

Prescription Drug Plan

 

218

 

 

232

 

(6

)%

 

 

237

 

 

235

 

1

%

Other

 

9

 

 

127

 

(93

)%

 

 

64

 

 

130

 

(51

)%

Per Unit Economics

Per unit economics represents total Medicare Advantage and Medicare Supplement commissions, other product commissions, other revenues, and costs associated with the Senior segment, each shown per number of approved Medicare Advantage and Medicare Supplement approved policies over a given time period. Management assesses the business on a per-unit basis to help ensure that the revenue opportunity associated with a successful policy sale is attractive relative to the marketing acquisition cost. Because not all acquired leads result in a successful policy sale, all per-policy metrics are based on approved policies, which is the measure that triggers revenue recognition.

The Medicare Advantage and Medicare Supplement commission per MA/MS policy represents the lifetime value of commissions for policies sold in the period. Other commission per MA/MS policy represents the lifetime value of commissions for other products sold in the period, including dental, vision and hearing, prescription drug plan, and other products, which management views as additional commission revenue on our agents’ core function of MA/MS policy sales. Other per MA/MS policy represents the production bonuses, lead sales revenue from InsideResponse, and updated estimates of prior period variable consideration based on actual policy renewals in the current period. Total operating expenses per MA/MS policy represents all of the operating expenses within the Senior segment. The Revenue to customer acquisition cost (“CAC”) multiple represents total revenue per MA/MS policy as a multiple of total marketing acquisition cost, which represents the direct costs of acquiring leads. These costs are included in marketing and advertising expense within the total operating expenses per MA/MS policy.

The following table shows per unit economics for the periods presented. Based on the seasonality of the Senior segment and the fluctuations between quarters, we believe that the most relevant view of per unit economics is on a rolling 12-month basis. All per-MA/MS policy metrics below are based on the sum of approved MA/MS policies, as both products have similar commission profiles. These metrics are the basis on which management assesses the business:

 

Twelve Months Ended
December 31,

 

 

(dollars per approved policy):

2021

 

2020

 

% Change

Medicare Advantage and Medicare Supplement approved policies

 

574,682

 

 

 

394,032

 

 

46

%

Medicare Advantage and Medicare Supplement commission per MA/MS policy

$

1,067

 

 

$

1,276

 

 

(16

)%

Other commission per MA/MS policy

 

33

 

 

 

39

 

 

(15

)%

Other per MA/MS policy

 

(49

)

 

 

168

 

 

(129

)%

Total revenue per MA/MS policy

 

1,051

 

 

 

1,483

 

 

(29

)%

Total operating expenses per MA/MS policy

 

(1,193

)

 

 

(916

)

 

30

%

Adjusted EBITDA per MA/MS policy*

$

(142

)

 

$

567

 

 

(125

)%

Adjusted EBITDA Margin per MA/MS policy*

 

(14

)%

 

 

38

%

 

(135

)%

Revenue/CAC multiple

1.9X

 

3.2X

 

 

Life

Financial Results

The following table provides the financial results for the Life segment for the periods presented:

 

Three Months Ended
December 31,

 

 

 

Six Months Ended
December 31,

 

 

(in thousands)

2021

 

2020

 

% Change

 

2021

 

2020

 

% Change

Revenue

$

32,780

 

 

$

35,666

 

 

(8

)%

 

$

80,211

 

 

$

77,094

 

 

4

%

Adjusted EBITDA*

 

1,850

 

 

 

5,705

 

 

(68

)%

 

 

4,153

 

 

 

14,787

 

 

(72

)%

Adjusted EBITDA Margin*

 

6

%

 

 

16

%

 

 

 

 

5

%

 

 

19

%

 

 

Operating Metrics

Life premium represents the total premium value for all policies that were approved by the relevant insurance carrier partner and for which the policy document was sent to the policyholder and payment information was received by the relevant insurance carrier partner during the indicated period. Because our commissions are earned based on a percentage of total premium, total premium volume for a given period is the key driver of revenue for our Life segment.

*See reconciliation from GAAP to non-GAAP measures starting on page 12.

The following table shows term and final expense premiums for the periods presented:

 

Three Months Ended
December 31,

 

 

 

Six Months Ended
December 31,

 

 

(in thousands)

2021

 

2020

 

% Change

 

2021

 

2020

 

% Change

Term Premiums

$

15,548

 

$

18,888

 

(18

)%

 

$

31,057

 

$

37,742

 

(18

)%

Final Expense Premiums

 

21,134

 

 

11,631

 

82

%

 

 

55,186

 

 

31,450

 

75

%

Total

$

36,682

 

$

30,519

 

20

%

 

 

86,243

 

 

69,192

 

25

%

Auto & Home

Financial Results

The following table provides the financial results for the Auto & Home segment for the periods presented:

 

Three Months Ended
December 31,

 

 

 

Six Months Ended
December 31,

 

 

(in thousands)

2021

 

2020

 

% Change

 

2021

 

2020

 

% Change

Revenue

$

6,135

 

 

$

7,241

 

 

(15

)%

 

$

13,604

 

 

$

16,779

 

 

(19

)%

Adjusted EBITDA*

 

1,435

 

 

 

2,150

 

 

(33

)%

 

 

2,808

 

 

 

5,767

 

 

(51

)%

Adjusted EBITDA Margin*

 

23

%

 

 

30

%

 

 

 

 

21

%

 

 

34

%

 

 

Operating Metrics

Auto & Home premium represents the total premium value of all new policies that were approved by our insurance carrier partners during the indicated period. Because our commissions are earned based on a percentage of total premium, total premium volume for a given period is the key driver of revenue for our Auto & Home segment.

The following table shows premiums for the periods presented:

 

Three Months Ended
December 31,

 

 

 

Six Months Ended
December 31,

 

 

(in thousands):

2021

 

2020

 

% Change

 

2021

 

2020

 

% Change

Premiums

$

10,585

 

$

13,255

 

(20

)%

 

$

23,843

 

$

30,155

 

(21

)%

Revision

The Company discovered that the first year provision for certain final expense policies offered by one of our insurance carrier partners should previously have been accrued based on a higher lapse rate. We identified approximately $2 million of additional provision that should have been accrued in fiscal year 2020, $6.1 million in fiscal year 2021 and $2.4 million in the first quarter of fiscal year 2022. The method of accruing the provision for the particular product has been corrected, and the figures reported in this release reflect the accrual of $1.4 million in the first quarter of fiscal year 2021, $0.7 million in the second quarter of fiscal 2021 and $2.4 million in the first quarter of fiscal year 2022. Management believes the foregoing correction is not material to prior period results. The reconciliation of these corrections will be included in our Form 10-Q for the period ended December 31, 2021.

*See reconciliation from GAAP to non-GAAP measures starting on page 12.

Earnings Conference Call

SelectQuote, Inc. will host a conference call with the investment community today, Monday, February 7, 2022, beginning at 5 p.m. ET. To register for this conference call, please use this link: http://www.directeventreg.com/registration/event/1649099. After registering, a confirmation will be sent via email, including dial-in details and unique conference call codes for entry. Registration is open through the live call, but to ensure you are connected for the full call we suggest registering a day in advance or at minimum 10 minutes before the start of the call. The event will also be webcasted live via our investor relations website https://ir.selectquote.com/investor-home/default.aspx.

Non-GAAP Financial Measures

This release includes certain non-GAAP financial measures intended to supplement, not substitute for, comparable GAAP measures. To supplement our financial statements presented in accordance with GAAP and to provide investors with additional information regarding our GAAP financial results, we have presented in this release Adjusted EBITDA and Adjusted EBITDA Margin, which are non-GAAP financial measures. These non-GAAP financial measures are not based on any standardized methodology prescribed by GAAP and are not necessarily comparable to similarly titled measures presented by other companies. We define Adjusted EBITDA as income (loss) before interest expense, income tax expense (benefit), depreciation and amortization, and certain add-backs for non-cash or non-recurring expenses, including restructuring and share-based compensation expenses. The most directly comparable GAAP measure is net income (loss). We monitor and have presented in this release Adjusted EBITDA because it is a key measure used by our management and Board of Directors to understand and evaluate our operating performance, to establish budgets and to develop operational goals for managing our business. In particular, we believe that excluding the impact of these expenses in calculating Adjusted EBITDA can provide a useful measure for period-to-period comparisons of our core operating performance.

We believe that this non-GAAP financial measure helps identify underlying trends in our business that could otherwise be masked by the effect of the expenses that we exclude in the calculations of this non-GAAP financial measure. Accordingly, we believe that this financial measure provides useful information to investors and others in understanding and evaluating our operating results, enhancing the overall understanding of our past performance and future prospects.

Forward-Looking Statement

This release contains forward-looking statements. These forward-looking statements reflect our current views with respect to, among other things, future events and our financial performance. These statements are often, but not always, made through the use of words or phrases such as “may,” “should,” “could,” “predict,” “potential,” “believe,” “will likely result,” “expect,” “continue,” “will,” “anticipate,” “seek,” “estimate,” “intend,” “plan,” “projection,” “would” and “outlook,” or the negative version of those words or other comparable words or phrases of a future or forward-looking nature. These forward-looking statements are not historical facts, and are based on current expectations, estimates and projections about our industry, management’s beliefs and certain assumptions made by management, many of which, by their nature, are inherently uncertain and beyond our control. Accordingly, we caution you that any such forward-looking statements are not guarantees of future performance and are subject to risks, assumptions and uncertainties that are difficult to predict. Although we believe that the expectations reflected in these forward-looking statements are reasonable as of the date made, actual results may prove to be materially different from the results expressed or implied by the forward-looking statements.

There are or will be important factors that could cause our actual results to differ materially from those indicated in these forward-looking statements, including, but not limited to, the following: the ultimate duration and impact of the ongoing COVID-19 pandemic, our reliance on a limited number of insurance carrier partners and any potential termination of those relationships or failure to develop new relationships; existing and future laws and regulations affecting the health insurance market; changes in health insurance products offered by our insurance carrier partners and the health insurance market generally; insurance carriers offering products and services directly to consumers; changes to commissions paid by insurance carriers and underwriting practices; competition with brokers, exclusively online brokers and carriers who opt to sell policies directly to consumers; competition from government-run health insurance exchanges; developments in the U.S. health insurance system; our dependence on revenue from carriers in our senior segment and downturns in the senior health as well as life, automotive and home insurance industries; our ability to develop new offerings and penetrate new vertical markets; risks from third-party products; failure to enroll individuals during the Medicare annual enrollment period; our ability to attract, integrate and retain qualified personnel; our dependence on lead providers and ability to compete for leads; failure to obtain and/or convert sales leads to actual sales of insurance policies; access to data from consumers and insurance carriers; accuracy of information provided from and to consumers during the insurance shopping process; cost-effective advertisement through internet search engines; ability to contact consumers and market products by telephone; global economic conditions; disruption to operations as a result of future acquisitions; significant estimates and assumptions in the preparation of our financial statements; impairment of goodwill; potential litigation and claims, including IP litigation; our existing and future indebtedness; developments with respect to LIBOR; access to additional capital; failure to protect our intellectual property and our brand; fluctuations in our financial results caused by seasonality; accuracy and timeliness of commissions reports from insurance carriers; timing of insurance carriers’ approval and payment practices; factors that impact our estimate of the constrained lifetime value of commissions per policyholder; changes in accounting rules, tax legislation and other legislation; disruptions or failures of our technological infrastructure and platform; failure to maintain relationships with third-party service providers; cybersecurity breaches or other attacks involving our systems or those of our insurance carrier partners or third-party service providers; our ability to protect consumer information and other data; and failure to market and sell Medicare plans effectively or in compliance with laws. For a further discussion of these and other risk factors that could impact our future results and performance, see the section entitled “Risk Factors” in the most recent Annual Report on Form 10-K (the “Annual Report”) filed by us with the Securities and Exchange Commission. Accordingly, you should not place undue reliance on any such forward-looking statements. Any forward-looking statement speaks only as of the date on which it is made, and, except as otherwise required by law, we do not undertake any obligation to publicly update or review any forward-looking statement, whether as a result of new information, future developments or otherwise.

About SelectQuote:

Founded in 1985, SelectQuote (NYSE: SLQT) provides solutions that help consumers protect their most valuable assets: their families, health and property. The company pioneered the direct-to-consumer model of providing unbiased comparisons from multiple, highly-rated insurance companies allowing consumers to choose the policy and terms that best meet their unique needs. Two foundational pillars underpin SelectQuote’s success: a strong force of highly-trained and skilled agents who provide a consultative needs analysis for every consumer, and proprietary technology that sources, scores, and routes high-quality sales leads. The company has three core business lines: SelectQuote Senior, SelectQuote Life and SelectQuote Auto and Home. SelectQuote Senior, the largest and fastest-growing business, serves the needs of a demographic that sees 10,000 people turn 65 each day with a range of Medicare Advantage and Medicare Supplement plans from leading, nationally-recognized carriers, as well as prescription drug plans, dental, vision and hearing plans.

Source: SelectQuote, Inc.

SELECTQUOTE, INC. AND SUBSIDIARIES

CONDENSED CONSOLIDATED BALANCE SHEETS

(Unaudited)

(In thousands)

 

 

December 31, 2021

 

June 30, 2021

ASSETS

 

 

 

CURRENT ASSETS:

 

 

 

Cash and cash equivalents

$

193,357

 

 

$

286,454

Accounts receivable

 

149,399

 

 

 

105,298

Commissions receivable-current

 

202,289

 

 

 

89,120

Other current assets

 

10,511

 

 

 

4,486

Total current assets

 

555,556

 

 

 

485,358

COMMISSIONS RECEIVABLE

 

683,516

 

 

 

756,777

PROPERTY AND EQUIPMENT—Net

 

42,676

 

 

 

29,510

SOFTWARE—Net

 

15,009

 

 

 

12,611

OPERATING LEASE RIGHT-OF-USE ASSETS

 

30,571

 

 

 

31,414

INTANGIBLE ASSETS—Net

 

37,727

 

 

 

40,670

GOODWILL

 

73,732

 

 

 

68,019

OTHER ASSETS

 

6,046

 

 

 

1,436

TOTAL ASSETS

$

1,444,833

 

 

$

1,425,795

 

 

 

 

LIABILITIES AND SHAREHOLDERS’ EQUITY

 

 

 

CURRENT LIABILITIES:

 

 

 

Accounts payable

$

47,579

 

 

$

34,079

Accrued expenses

 

22,904

 

 

 

20,676

Accrued compensation and benefits

 

43,384

 

 

 

40,909

Operating lease liabilities—current

 

5,251

 

 

 

5,289

Current portion of long-term debt

 

7,169

 

 

 

2,360

Other current liabilities

 

9,120

 

 

 

5,504

Total current liabilities

 

135,407

 

 

 

108,817

LONG-TERM DEBT, NET—less current portion

 

700,350

 

 

 

459,043

DEFERRED INCOME TAXES

 

76,942

 

 

 

139,241

OPERATING LEASE LIABILITIES

 

36,951

 

 

 

38,392

OTHER LIABILITIES

 

2,779

 

 

 

11,743

Total liabilities

 

952,429

 

 

 

757,236

 

 

 

 

COMMITMENTS AND CONTINGENCIES

 

 

 

 

 

 

 

SHAREHOLDERS’ EQUITY:

 

 

 

Common stock, $0.01 par value

 

1,640

 

 

 

1,635

Additional paid-in capital

 

551,002

 

 

 

544,771

Retained earnings (accumulated deficit)

 

(62,236

)

 

 

121,924

Accumulated other comprehensive income

 

1,998

 

 

 

229

Total shareholders’ equity

 

492,404

 

 

 

668,559

TOTAL LIABILITIES AND SHAREHOLDERS’ EQUITY

$

1,444,833

 

 

$

1,425,795

SELECTQUOTE, INC. AND SUBSIDIARIES

CONDENSED CONSOLIDATED STATEMENTS OF COMPREHENSIVE INCOME (LOSS)

(Unaudited)

(In thousands)

 

 

Three Months Ended
December 31,

 

Six Months Ended
December 31,

 

2021

 

2020

 

2021

 

2020

REVENUE:

 

 

 

 

 

 

 

Commission

$

140,701

 

 

$

320,265

 

 

$

272,956

 

 

$

425,415

 

Production bonus and other

 

54,280

 

 

 

37,300

 

 

 

79,552

 

 

 

54,924

 

Total revenue

 

194,981

 

 

 

357,565

 

 

 

352,508

 

 

 

480,339

 

 

 

 

 

 

 

 

 

OPERATING COSTS AND EXPENSES:

 

 

 

 

 

 

 

Cost of revenue

 

148,108

 

 

 

84,121

 

 

 

240,273

 

 

 

135,166

 

Marketing and advertising

 

193,246

 

 

 

132,206

 

 

 

283,923

 

 

 

182,006

 

General and administrative

 

20,147

 

 

 

13,043

 

 

 

43,539

 

 

 

25,245

 

Technical development

 

6,386

 

 

 

4,750

 

 

 

12,239

 

 

 

8,598

 

Total operating costs and expenses

 

367,887

 

 

 

234,120

 

 

 

579,974

 

 

 

351,015

 

 

 

 

 

 

 

 

 

INCOME (LOSS) FROM OPERATIONS

 

(172,906

)

 

 

123,445

 

 

 

(227,466

)

 

 

129,324

 

 

 

 

 

 

 

 

 

INTEREST EXPENSE, NET

 

(10,587

)

 

 

(6,782

)

 

 

(19,122

)

 

 

(13,543

)

OTHER EXPENSE, NET

 

(51

)

 

 

(416

)

 

 

(153

)

 

 

(1,196

)

INCOME (LOSS) BEFORE INCOME TAX EXPENSE (BENEFIT)

 

(183,544

)

 

 

116,247

 

 

 

(246,741

)

 

 

114,585

 

INCOME TAX EXPENSE (BENEFIT)

 

(46,536

)

 

 

26,391

 

 

 

(62,580

)

 

 

24,994

 

 

 

 

 

 

 

 

 

NET INCOME (LOSS)

$

(137,008

)

 

$

89,856

 

 

$

(184,161

)

 

$

89,591

 

 

 

 

 

 

 

 

 

NET INCOME (LOSS) PER SHARE:

 

 

 

 

 

 

 

Basic

$

(0.84

)

 

$

0.55

 

 

$

(1.12

)

 

$

0.55

 

Diluted

$

(0.84

)

 

$

0.54

 

 

$

(1.12

)

 

$

0.54

 

 

 

 

 

 

 

 

 

WEIGHTED-AVERAGE COMMON STOCK OUTSTANDING USED IN PER SHARE AMOUNTS:

 

 

 

 

 

 

 

Basic

 

163,966

 

 

 

162,645

 

 

 

163,829

 

 

 

162,546

 

Diluted

 

163,966

 

 

 

165,563

 

 

 

163,829

 

 

 

165,377

 

 

 

 

 

 

 

 

 

OTHER COMPREHENSIVE INCOME (LOSS), NET OF TAX:

 

 

 

 

 

 

 

Gain (loss) on cash flow hedge

 

1,775

 

 

 

116

 

 

 

1,769

 

 

 

(141

)

OTHER COMPREHENSIVE INCOME (LOSS)

 

1,775

 

 

 

116

 

 

 

1,769

 

 

 

(141

)

COMPREHENSIVE INCOME (LOSS)

$

(135,233

)

 

$

89,972

 

 

$

(182,392

)

 

$

89,450

 

SELECTQUOTE, INC. AND SUBSIDIARIES

CONDENSED CONSOLIDATED STATEMENTS OF CASH FLOWS

(Unaudited)

(In thousands)

 

 

 

Six Months Ended December 31,

 

2021

 

2020

CASH FLOWS FROM OPERATING ACTIVITIES:

 

 

 

Net income (loss)

$

(184,161

)

 

$

89,591

 

Adjustments to reconcile net income (loss) to net cash, cash equivalents, and restricted cash used in operating activities:

 

 

 

Depreciation and amortization

 

11,278

 

 

 

6,937

 

Loss on disposal of property, equipment, and software

 

355

 

 

 

162

 

Share-based compensation expense

 

4,109

 

 

 

2,259

 

Deferred income taxes

 

(62,940

)

 

 

24,879

 

Amortization of debt issuance costs and debt discount

 

2,974

 

 

 

1,644

 

Fair value adjustments to contingent earnout obligations

 

 

 

 

1,153

 

Non-cash lease expense

 

2,040

 

 

 

1,887

 

Changes in operating assets and liabilities:

 

 

 

Accounts receivable

 

(43,429

)

 

 

(61,251

)

Commissions receivable

 

(39,908

)

 

 

(219,132

)

Other assets

 

(5,555

)

 

 

1,906

 

Accounts payable and accrued expenses

 

15,135

 

 

 

15,692

 

Operating lease liabilities

 

(2,676

)

 

 

(1,245

)

Other liabilities

 

(2,963

)

 

 

32,370

 

Net cash used in operating activities

 

(305,741

)

 

 

(103,148

)

CASH FLOWS FROM INVESTING ACTIVITIES:

 

 

 

Purchases of property and equipment

 

(17,904

)

 

 

(5,768

)

Purchases of software and capitalized software development costs

 

(5,231

)

 

 

(3,449

)

Acquisition of business

 

(6,927

)

 

 

121

 

Investment in equity securities

 

(1,000

)

 

 

 

Net cash used in investing activities

 

(31,062

)

 

 

(9,096

)

CASH FLOWS FROM FINANCING ACTIVITIES:

 

 

 

Proceeds from revolving line of credit

 

50,000

 

 

 

 

Payments on revolving line of credit

 

(50,000

)

 

 

 

Net proceeds from senior secured delayed draw term loan facility

 

242,000

 

 

 

 

Payments on other debt

 

(93

)

 

 

(108

)

Proceeds from common stock options exercised and employee stock purchase plan

 

2,271

 

 

 

391

 

Payments of tax withholdings related to net share settlement of equity awards

 

(144

)

 

 

(5,320

)

Payments of debt issuance costs

 

(328

)

 

 

 

Payments of costs incurred in connection with private placement

 

 

 

 

(1,771

)

Payments of costs incurred in connection with initial public offering

 

 

 

 

(3,911

)

Net cash provided by (used in) financing activities

 

243,706

 

 

 

(10,719

)

NET DECREASE IN CASH, CASH EQUIVALENTS, AND RESTRICTED CASH

 

(93,097

)

 

 

(122,963

)

CASH, CASH EQUIVALENTS, AND RESTRICTED CASH—Beginning of period

 

286,454

 

 

 

368,870

 

CASH, CASH EQUIVALENTS, AND RESTRICTED CASH—End of period

$

193,357

 

 

$

245,907

 

SELECTQUOTE, INC. AND SUBSIDIARIES

Adjusted EBITDA to Net Income (Loss) Reconciliation

(Unaudited)

 

 

 

Three Months Ended December 31, 2021

(in thousands)

Senior

 

Life

 

Auto &
Home

 

Corp &
Elims

 

Consolidated

Revenue

$

157,967

 

 

$

32,780

 

 

$

6,135

 

 

$

(1,901

)

 

$

194,981

 

Operating expenses

 

(306,602

)

 

 

(30,930

)

 

 

(4,700

)

 

 

(15,979

)

 

 

(358,211

)

Other expenses, net

 

 

 

 

 

 

 

 

 

 

(51

)

 

 

(51

)

Adjusted EBITDA

 

(148,635

)

 

 

1,850

 

 

 

1,435

 

 

 

(17,931

)

 

 

(163,281

)

Share-based compensation expense

 

 

 

 

 

 

 

 

 

(1,894

)

Non-recurring expenses

 

 

 

 

 

 

 

 

 

(1,602

)

Depreciation and amortization

 

 

 

 

 

 

 

 

 

(6,175

)

Loss on disposal of property, equipment, and software

 

 

 

 

 

 

 

 

 

(5

)

Interest expense, net

 

 

 

 

 

 

 

 

 

(10,587

)

Income tax benefit

 

 

 

 

 

 

 

 

 

46,536

 

Net loss

 

 

 

 

 

 

 

 

$

(137,008

)

 

Three Months Ended December 31, 2020

(in thousands)

Senior

 

Life

 

Auto &
Home

 

Corp &
Elims

 

Consolidated

Revenue

$

315,510

 

 

$

35,666

 

 

$

7,241

 

 

$

(852

)

 

$

357,565

 

Operating expenses

 

(180,955

)

 

 

(29,961

)

 

 

(5,091

)

 

 

(12,746

)

 

 

(228,753

)

Other expenses, net

 

 

 

 

 

 

 

 

 

 

(21

)

 

 

(21

)

Adjusted EBITDA

 

134,555

 

 

 

5,705

 

 

 

2,150

 

 

 

(13,619

)

 

 

128,791

 

Share-based compensation expense

 

 

 

 

 

 

 

 

 

(1,336

)

Non-recurring expenses

 

 

 

 

 

 

 

 

 

(362

)

Fair value adjustments to contingent earnout obligations

 

 

 

 

 

 

 

 

 

(395

)

Depreciation and amortization

 

 

 

 

 

 

 

 

 

(3,590

)

Loss on disposal of property, equipment, and software

 

 

 

 

 

 

 

 

 

(79

)

Interest expense, net

 

 

 

 

 

 

 

 

 

(6,782

)

Income tax expense

 

 

 

 

 

 

 

 

 

(26,391

)

Net income

 

 

 

 

 

 

 

 

$

89,856

 

SELECTQUOTE, INC. AND SUBSIDIARIES

Adjusted EBITDA to Net Income (Loss) Reconciliation

(Unaudited)

 

 

 

Six Months Ended December 31, 2021

(in thousands)

Senior

 

Life

 

Auto &
Home

 

Corp &
Elims

 

Consolidated

Revenue

$

264,287

 

 

$

80,211

 

 

$

13,604

 

 

$

(5,594

)

 

$

352,508

 

Operating expenses

 

(445,893

)

 

 

(76,058

)

 

 

(10,796

)

 

 

(29,330

)

 

 

(562,077

)

Other expenses, net

 

 

 

 

 

 

 

 

 

 

(153

)

 

 

(153

)

Adjusted EBITDA

 

(181,606

)

 

 

4,153

 

 

 

2,808

 

 

 

(35,077

)

 

 

(209,722

)

Share-based compensation expense

 

 

 

 

 

 

 

 

 

(4,109

)

Non-recurring expenses

 

 

 

 

 

 

 

 

 

(2,155

)

Depreciation and amortization

 

 

 

 

 

 

 

 

 

(11,278

)

Loss on disposal of property, equipment, and software

 

 

 

 

 

 

 

 

 

(355

)

Interest expense, net

 

 

 

 

 

 

 

 

 

(19,122

)

Income tax benefit

 

 

 

 

 

 

 

 

 

62,580

 

Net loss

 

 

 

 

 

 

 

 

$

(184,161

)

 

Six Months Ended December 31, 2020

(in thousands)

Senior

 

Life

 

Auto &
Home

 

Corp &
Elims

 

Consolidated

Revenue

$

388,709

 

 

$

77,094

 

 

$

16,779

 

 

$

(2,243

)

 

$

480,339

 

Operating expenses

 

(245,252

)

 

 

(62,307

)

 

 

(11,012

)

 

 

(22,264

)

 

 

(340,835

)

Other expenses, net

 

 

 

 

 

 

 

 

 

 

(43

)

 

 

(43

)

Adjusted EBITDA

 

143,457

 

 

 

14,787

 

 

 

5,767

 

 

 

(24,550

)

 

 

139,461

 

Share-based compensation expense

 

 

 

 

 

 

 

 

 

(2,259

)

Non-recurring expenses

 

 

 

 

 

 

 

 

 

(822

)

Fair value adjustments to contingent earnout obligations

 

 

 

 

 

 

 

 

 

(1,153

)

Depreciation and amortization

 

 

 

 

 

 

 

 

 

(6,937

)

Loss on disposal of property, equipment, and software

 

 

 

 

 

 

 

 

 

(162

)

Interest expense, net

 

 

 

 

 

 

 

 

 

(13,543

)

Income tax expense

 

 

 

 

 

 

 

 

 

(24,994

)

Net income

 

 

 

 

 

 

 

 

$

89,591

 

SELECTQUOTE, INC. AND SUBSIDIARIES

Revenue to Adjusted EBITDA - Senior Cohort/Tail Adjustment

(Unaudited)

 

 

 

Three Months Ended December 31, 2021

(in thousands)

Senior

 

Life

 

Auto &
Home

 

Corp &
Elims

 

Consolidated

Revenue

$

157,967

 

 

$

32,780

 

 

$

6,135

 

 

$

(1,901

)

 

$

194,981

 

Net commission revenue adjustment from change in estimate for Senior cohort/tail adjustment

 

145,000

 

 

 

 

 

 

 

 

 

 

 

 

145,000

 

Revenue, excluding net commission revenue adjustment from change in estimate for Senior cohort/tail adjustment

 

302,967

 

 

 

32,780

 

 

 

6,135

 

 

 

(1,901

)

 

 

339,981

 

Operating expenses

 

(306,602

)

 

 

(30,930

)

 

 

(4,700

)

 

 

(15,979

)

 

 

(358,211

)

Other expenses, net

 

 

 

 

 

 

 

 

 

 

(51

)

 

 

(51

)

Adjusted EBITDA

$

(3,635

)

 

$

1,850

 

 

$

1,435

 

 

$

(17,931

)

 

$

(18,281

)

SELECTQUOTE, INC. AND SUBSIDIARIES

Net Loss to Adjusted EBITDA Reconciliation

(Unaudited)

 

Guidance net loss to Adjusted EBITDA reconciliation, year ending June 30, 2022:

 

(in thousands)

Range

Net Loss

$

(255,000

)

 

$

(236,000

)

Income tax benefit

 

(86,000

)

 

 

(80,000

)

Interest expense, net

 

43,000

 

 

 

43,000

 

Depreciation and amortization

 

22,000

 

 

 

22,000

 

Share-based compensation expense

 

11,000

 

 

 

11,000

 

Non-recurring expenses

 

5,000

 

 

 

5,000

 

Adjusted EBITDA

$

(260,000

)

 

$

(235,000

)

 

Investor Relations:

Sloan Bohlen

877-678-4083

investorrelations@selectquote.com

Media:

Matt Gunter

913-286-4931

matt.gunter@selectquote.com

Kelly Hale

913-653-4375

kelly.hale@selectquote.com

Source: SelectQuote, Inc.

FAQ

What were SelectQuote's Q2 FY2022 earnings results?

SelectQuote reported a consolidated revenue of $195.0 million, a net loss of $137.0 million, and an Adjusted EBITDA of $(163.3) million.

What is SelectQuote's revenue guidance for FY2022?

The company expects full-year revenue in the range of $810 million to $850 million.

How did SelectQuote's Senior segment perform in Q2 FY2022?

The Senior segment revenue decreased by 50% year-over-year, significantly impacting overall profitability.

What caused the net loss reported by SelectQuote in Q2 FY2022?

The net loss of $137.0 million was attributed to unexpected challenges in the Senior segment and a downward cohort adjustment.

What challenges did SelectQuote face in its Senior segment?

The company faced lower close rates due to market parity in Medicare Advantage plan features and delayed hiring.

SelectQuote, Inc.

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