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SpringBig Holdings, Inc. (OTCQX: SBIG) is a prominent software platform that offers customer loyalty and marketing automation solutions to retailers and brands in the U.S. and Canada. Their cutting-edge platform aims to connect consumers with retailers primarily through SMS marketing, as well as via emails, a customer feedback system, and loyalty programs, all designed to enhance customer engagement and retention.
Springbig's latest features include an innovative Campaign Follow-Ups tool that allows merchants to schedule, create, and send follow-up messages based on user interaction with initial campaigns. This feature simplifies engagement and drives performance by targeting messages based on user behavior. Additionally, Springbig has launched Gift Cards by Springbig, a feature that offers both physical and digital gift cards, streamlining the payment process and catering to the growing consumer demand for convenience.
Beyond these new offerings, Springbig provides robust reporting and analytics tools that help clients understand customer behavior and trends, enabling smarter marketing decisions. Their recent integration with Lightspeed, a unified POS and payments platform, highlights their commitment to seamless, compliant marketing solutions within and beyond the cannabis industry.
Springbig's CEO, Jeffrey Harris, underscores the company's strategic initiatives and financial health, emphasizing their sound investments and innovative solutions such as subscription-based VIP loyalty programs. The company's recent positive Adjusted EBITDA and successful Convertible Note and Term Loan financing further bolster their growth trajectory.
In summary, Springbig continues to set the standard in customer loyalty and marketing automation, providing valuable tools and insights that drive retail foot traffic and customer retention, while expanding their reach into new industries and securing a stronger financial footing for future growth.
FAQ
What is the current stock price of SPRINGBIG HLDGS (SBIG)?
The current stock price of SPRINGBIG HLDGS (SBIG) is $0.079 as of January 10, 2025.
What is the market cap of SPRINGBIG HLDGS (SBIG)?
The market cap of SPRINGBIG HLDGS (SBIG) is approximately 3.1M.
What is SpringBig Holdings, Inc.?
SpringBig Holdings, Inc. is a software platform that provides customer loyalty and marketing automation solutions for retailers and brands in the U.S. and Canada.
What services does Springbig offer?
Springbig offers customer loyalty programs, SMS marketing, email marketing, customer feedback systems, and advanced analytics tools to improve customer engagement and retention.
What is the Campaign Follow-Ups feature?
The Campaign Follow-Ups feature allows merchants to schedule and send follow-up messages based on user interaction with initial marketing campaigns.
What are Gift Cards by Springbig?
Gift Cards by Springbig are both physical and digital gift cards that simplify the payment process, catering to the growing demand for convenient and secure payment methods.
How does Springbig help businesses understand their customers?
Springbig provides robust reporting and analytics tools that offer insights into customer behavior, purchasing habits, and trends to help businesses make informed marketing decisions.
What is Springbig’s integration with Lightspeed?
Springbig has integrated with Lightspeed, a unified POS and payments platform, to offer loyalty and advanced text functions that connect merchants with their customers seamlessly.
What recent financial achievements has Springbig made?
Springbig recently achieved a positive Adjusted EBITDA and secured Convertible Note and Term Loan financing, strengthening their balance sheet and supporting future growth.
What are Springbig’s newest marketing features?
Recent features include Campaign Follow-Ups, Gift Cards, subscription-based VIP loyalty programs, and enhanced engagement tools like Campaign Caddie and Advanced Member Offers.
What industries does Springbig serve?
Initially focusing on the cannabis industry, Springbig is expanding its expertise to other regulated industries, such as liquor, health, and beauty.
How can I stay updated on Springbig’s latest developments?
You can stay updated by following Springbig's social media channels or visiting their official website at https://springbig.com/.