Sally Beauty Continues to Enhance Its Omni-Channel Experiences With New Leadership in Store Operations and Merchandising
Sally Beauty has announced the appointment of Brenda Rutenber as Group Vice President of Stores and the promotion of Maryann Herskowitz to Group Vice President of Merchandising. These leadership changes aim to enhance the company's omni-channel experience and strengthen its product offerings in Hair Color, Hair Care, and Nails. Rutenber brings extensive experience in integrating in-store and online shopping, while Herskowitz's focus will be on expanding Sally Beauty's owned brand portfolio and meeting customer needs. CEO Chris Brickman calls these moves strategic investments for continued growth.
- Appointment of Brenda Rutenber aims to enhance omni-channel shopping experience.
- Promotion of Maryann Herskowitz to strengthen merchandising strategies.
- Focus on increasing 'better for you' and Black-founded brands.
- Investment in technology for DIY education will likely boost customer engagement.
- None.
DENTON, Texas, April 23, 2021 /PRNewswire/ -- Sally Beauty is proud to welcome Brenda Rutenber, Group Vice President of Stores, and announce the promotion of Maryann Herskowitz to Group Vice President of Merchandising. These two moves are part of the company's efforts to evolve the in-store experience to an integrated omni-channel experience while continuing to strengthen Sally Beauty's assortment within the core focus areas of Hair Color, Hair Care, and Nails.
Rutenber joins Sally Beauty as a seasoned leader in building engaged teams that are known for delivering brand growth through exceptional customer service. In her past roles, she oversaw the transformation of in-store to omni-channel shopping experiences across the apparel and furniture industries, an expertise she will bring to Sally Beauty. In her new role, Rutenber will continue to innovate Sally Beauty's strategy, creating new tools and resources that provide shoppers with more personal touchpoints and a true omni-channel shopping experience. Rutenber will work closely with merchandising and field teams to ensure that the right mix of products are available in the right channels, in-store and online. Prior to joining Sally Beauty, Rutenber served as Senior Vice President of Associate and Customer Experience at Hanna Anderson, a children's lifestyle and clothing brand. In this role, she led various internal and external teams, supported the brand's digital transformation, led DEI (Diversity, Equity, and Inclusion), and spearheaded initiatives to drive customer and associate engagement. Earlier in her career, Rutenber held store operations leadership roles at LOFT, Fresh Produce Clothing, and Baker Furniture.
"There is so much energy, excitement, and dedication from the entire team to provide an experience that supports the customer where and how they want to shop today," said Rutenber. "The investment in technology and DIY education offers everything our shoppers need to confidently color and care for their hair and nails. An impressive amount of work is underway and I am thrilled to be part of this incredibly talented team and company."
In addition, Sally Beauty continues to invest in its merchandising strategy through the internal promotion of Herskowitz to Group Vice President of Merchandising (she was previously Vice President of Merchandising). She first joined Sally Beauty in 2018 as Vice President of Hair Color and Hair Care, before expanding to all of Sally Beauty Merchandising in early 2020. In her new role, she is responsible for driving Sally Beauty's category leadership in at-home hair color forward by continuing to focus on understanding the customer's unique needs and further building the retailer's owned brand portfolio. Herskowitz has brought strategic value to Sally Beauty's product assortment in four key areas: increasing assortment of 'better for you' brands that offer sustainable benefits; growing the portfolio to include more than 50 Black-founded brands that cater to textured hair needs; driving customer loyalty through the expansion of Sally Beauty-owned brands such as Ion; and driving leadership in vivid hair colors to acquire and grow a younger, loyal customer base.
"We are thrilled to welcome Brenda to our team and continue watching Maryann excel here at Sally Beauty. Both additions to our senior leadership team are strategic investments that allow us to continue innovating around both in-store and digital shopping experiences. They will take us to the next level in our drive for a digital environment that operates seamlessly and continues to solidify our position as the retail leader in DIY Hair Color, Care and Nails," said Chris Brickman, Chief Executive Officer of Sally Beauty Holdings.
About Sally Beauty Holdings, Inc.
Sally Beauty Holdings, Inc. (NYSE: SBH), as the leader in professional hair color, sells and distributes professional beauty supplies globally through its Sally Beauty Supply and Beauty Systems Group businesses. The Company operates more than 5,000 stores, including 143 franchised locations. Sally Beauty Supply stores offer up to 8,000 products for hair color, hair care, skin care, and nails through proprietary brands such as Ion®, Generic Value Products®, Beyond the Zone® and Silk Elements® as well as professional lines such as Wella®, Clairol®, OPI®, Conair® and Hot Shot Tools®. Beauty Systems Group stores, branded as CosmoProf® or Armstrong McCall® stores, along with its outside sales consultants, sell up to 10,500 professionally branded products including Paul Mitchell®, Wella®, Matrix®, Schwarzkopf®, Kenra®, Goldwell®, Joico® and CHI®, intended for use in salons and for resale by salons to retail consumers. For more information about Sally Beauty Holdings, Inc., please visit https://www.sallybeautyholdings.com/.
View original content to download multimedia:http://www.prnewswire.com/news-releases/sally-beauty-continues-to-enhance-its-omni-channel-experiences-with-new-leadership-in-store-operations-and-merchandising-301275662.html
SOURCE Sally Beauty Holdings, Inc.
FAQ
What changes has Sally Beauty made to its leadership team in April 2021?
How will Brenda Rutenber impact Sally Beauty's omni-channel strategy?
What are Maryann Herskowitz's new responsibilities at Sally Beauty?
What is the significance of the new leadership appointments for Sally Beauty's growth?
