Infosys announces Strategic Collaboration with Sally Beauty to Bring Enterprise-scale IT Efficiencies from Hyper-automation
Infosys (NSE: INFY, BSE: INFY, NYSE: INFY) has announced a strategic collaboration with Sally Beauty Holdings, Inc. (SBH) to implement enterprise-scale IT transformation. The partnership aims to bring efficiencies through IT service delivery optimization and implement AI-driven hyper-automation using Infosys Topaz.
Key aspects of the collaboration include:
- Standardizing and simplifying SBH's IT systems and services
- Enabling 24/7 predictive and proactive monitoring
- Consolidating support services
- Driving process improvements
- Optimizing costs over a five-year period
This transformation aligns with SBH's 'Fuel for Growth' initiative and is expected to enhance customer experiences while improving operational efficiency.
Infosys (NSE: INFY, BSE: INFY, NYSE: INFY) ha annunciato una collaborazione strategica con Sally Beauty Holdings, Inc. (SBH) per implementare una trasformazione IT su scala aziendale. L'obiettivo della partnership è quello di portare efficienze attraverso l'ottimizzazione della fornitura dei servizi IT e mettere in atto un iper-automazione guidata dall'AI utilizzando Infosys Topaz.
Gli aspetti chiave della collaborazione includono:
- Standardizzazione e semplificazione dei sistemi e dei servizi IT di SBH
- Abilitazione di monitoraggio predittivo e proattivo 24/7
- Consolidamento dei servizi di supporto
- Potenziamento dei miglioramenti dei processi
- Ottimizzazione dei costi in un periodo di cinque anni
Questa trasformazione è in linea con l'iniziativa 'Fuel for Growth' di SBH e si prevede che migliori l'esperienza dei clienti, aumentando l'efficienza operativa.
Infosys (NSE: INFY, BSE: INFY, NYSE: INFY) ha anunciado una colaboración estratégica con Sally Beauty Holdings, Inc. (SBH) para implementar una transformación IT a nivel empresarial. El objetivo de la asociación es ofrecer eficiencias a través de la optimización de la entrega de servicios IT y poner en marcha una hiper-automatización impulsada por IA utilizando Infosys Topaz.
Los aspectos clave de la colaboración incluyen:
- Estandarización y simplificación de los sistemas y servicios IT de SBH
- Habilitación de monitoreo predictivo y proactivo 24/7
- Consolidación de servicios de soporte
- Impulso de mejoras en los procesos
- Optimización de costos durante un periodo de cinco años
Esta transformación se alinea con la iniciativa 'Fuel for Growth' de SBH y se espera que mejore la experiencia del cliente, al tiempo que aumenta la eficiencia operativa.
인포시스(지수: INFY)가 샐리 뷰티 홀딩스(SBH)와 전략적 협력 관계를 발표했습니다. 이번 협력의 목표는 기업 규모의 IT 변화를 구현하는 것입니다. 파트너십은 IT 서비스 제공 최적화를 통해 효율성을 높이고 인포시스 토파즈를 사용한 AI 기반의 하이퍼 자동화를 구현하는 데 초점을 맞추고 있습니다.
협력의 주요 사항은 다음과 같습니다:
- SBH의 IT 시스템 및 서비스 표준화 및 단순화
- 24/7 예측적이고 선제적인 모니터링 활성화
- 지원 서비스 통합
- 프로세스 개선 추진
- 5년 동안 비용 최적화
이번 변화는 SBH의 '성장에 연료를 공급하다' 이니셔티브와 일치하며, 고객 경험을 향상시키고 운영 효율성을 높일 것으로 예상됩니다.
Infosys (NSE: INFY, BSE: INFY, NYSE: INFY) a annoncé une collaboration stratégique avec Sally Beauty Holdings, Inc. (SBH) pour mettre en œuvre une transformation informatique à l'échelle de l'entreprise. Ce partenariat vise à apporter des efficacités grâce à l'optimisation de la livraison des services IT et à mettre en place une hyper-automatisation pilotée par l'IA en utilisant Infosys Topaz.
Les principaux aspects de la collaboration incluent :
- Standardisation et simplification des systèmes et services IT de SBH
- Activation d'une surveillance prédictive et proactive 24/7
- Consolidation des services de support
- Amélioration des processus
- Optimisation des coûts sur une période de cinq ans
Cette transformation s'inscrit dans l'initiative 'Fuel for Growth' de SBH et devrait améliorer l'expérience client tout en augmentant l'efficacité opérationnelle.
Infosys (NSE: INFY, BSE: INFY, NYSE: INFY) hat eine strategische Zusammenarbeit mit der Sally Beauty Holdings, Inc. (SBH) angekündigt, um eine Transformation der IT auf Unternehmensniveau umzusetzen. Ziel der Partnerschaft ist es, Effizienz durch die Optimierung der IT-Servicebereitstellung zu erreichen und eine KI-gesteuerte Hyperautomatisierung mit Infosys Topaz umzusetzen.
Wichtige Aspekte der Zusammenarbeit sind:
- Standardisierung und Vereinfachung der IT-Systeme und -Dienstleistungen von SBH
- Ermöglichung einer 24/7 prädiktiven und proaktiven Überwachung
- Konsolidierung der Supportdienste
- Förderung von Prozessverbesserungen
- Optimierung der Kosten über einen Zeitraum von fünf Jahren
Diese Transformation steht im Einklang mit der Initiative 'Fuel for Growth' von SBH und wird voraussichtlich die Kundenerfahrungen verbessern und die betriebliche Effizienz steigern.
- Strategic collaboration with Sally Beauty Holdings to implement enterprise-scale IT transformation
- Implementation of AI-driven hyper-automation using Infosys Topaz
- Five-year project to consolidate support services and optimize costs
- Alignment with SBH's 'Fuel for Growth' initiative
- None.
Insights
The partnership focuses on implementing AI-driven hyper-automation and IT modernization, aligning with Infosys' strengths in digital transformation. This could enhance Infosys' reputation in the retail industry and potentially lead to similar contracts. However, without specific financial details, it's challenging to quantify the direct impact on Infosys' bottom line.
Investors should note that such long-term contracts provide revenue stability but may have lower margins initially due to implementation costs. The collaboration's success could influence Infosys' future growth in the retail sector and its positioning as an AI transformation leader.
Key aspects include:
- Implementation of 24/7 predictive and proactive monitoring
- Standardization and simplification of IT systems
- Application of AI for operational efficiency
This project aligns with the industry trend of retailers adopting AI to enhance customer experience and streamline operations. It's a prime example of how enterprise-scale AI implementation can drive business value. The success of this project could position Infosys as a leader in retail AI transformation, potentially opening doors to similar high-value contracts in the future.
Infosys Topaz will deliver accelerated business value from AI and future-proof the business
BENGALURU,
Scott Lindblom, CIO, Sally Beauty, said, "We are excited to be collaborating with Infosys as we take SBH into the future by modernizing our IT service delivery and meeting the goals set by our 'Fuel for Growth' initiative. Embracing AI-amplified IT is a significant step forward for us in enabling us to, in turn, deliver exceptional experiences for our customers."
The collaboration will also help SBH standardize and simplify their IT systems and services by implementing AI-driven hyper-automation. The transformation will enable SBH to activate enhanced IT services with 24/7 predictive and proactive monitoring.
Karmesh Vaswani, EVP and Global Head of Consumer, Retail and Logistics, Infosys, said, "We are delighted to partner with Sally Beauty Holdings in their journey to embrace industry leadership and excellence in customer experience. Our assembly of Infosys Topaz applied AI assets, shaped from years of our global experience in the retail and consumer goods world, will help SBH to leapfrog ahead with an AI-first enterprise stack. Our collaboration exemplifies the commitment Infosys has to empowering businesses to accelerate their AI-led transformation while amplifying customer delight and operational efficiency."
The project will consolidate numerous support services, drive process improvements and optimize costs over a five-year window.
About Sally Beauty Holdings, Inc.
Sally Beauty Holdings, Inc. (NYSE: SBH), as the leader in professional hair color, sells and distributes professional beauty supplies globally through its Sally Beauty Supply and Beauty Systems Group businesses. Sally Beauty Supply stores offer up to 7,000 products for hair color, hair care, nails, and skin care through proprietary brands such as Ion®, Bondbar®, Strawberry Leopard®, Generic Value Products®, Inspired by Nature® and Silk Elements® as well as professional lines such as Wella®, Clairol®, OPI®, L'Oreal®, Wahl® and Babyliss Pro®. Beauty Systems Group stores, branded as CosmoProf® or Armstrong McCall® stores, along with its outside sales consultants, sell up to 8,000 professionally branded products including Paul Mitchell®, Wella®, Matrix®, Schwarzkopf®, Kenra®, Goldwell®, Joico®, Amika® and Moroccannoil®, intended for use in salons and for resale by salons to retail consumers. For more information about Sally Beauty Holdings, Inc., please visit https://www.sallybeautyholdings.com/.
About Infosys
Infosys is a global leader in next-generation digital services and consulting. Over 300,000 of our people work to amplify human potential and create the next opportunity for people, businesses and communities. We enable clients in more than 56 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer clients, as they navigate their digital transformation powered by cloud and AI. We enable them with an AI-first core, empower the business with agile digital at scale and drive continuous improvement with always-on learning through the transfer of digital skills, expertise, and ideas from our innovation ecosystem. We are deeply committed to being a well-governed, environmentally sustainable organization where diverse talent thrives in an inclusive workplace.
Visit www.infosys.com to see how Infosys (NYSE: INFY) can help your enterprise navigate your next.
Safe Harbor
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FAQ
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