SAP Accelerates Cloud Growth Across Portfolio: Raises Revenue and Profit Outlook
SAP reported its Q2 2021 financial results with cloud revenue rising 11% to €2.28 billion, bolstered by increased demand for the 'RISE with SAP' offering and strong customer momentum. Total revenue declined 1% year-over-year to €6.67 billion.
Operating profit fell by 23% to €0.98 billion, attributed to higher compensation expenses. Despite challenges, the current cloud backlog grew 17% to €7.77 billion. SAP raised its full-year outlook for cloud revenues, now expecting €9.3 to 9.5 billion, representing a 15% to 18% growth at constant currency rates.
- Cloud revenue increased 11% year-over-year to €2.28 billion.
- Current cloud backlog rose 17% to €7.77 billion.
- Strong adoption of 'RISE with SAP' led to over 250 new customer deals.
- Basic earnings per share increased 57% to €1.15.
- Operating profit decreased 23% to €0.98 billion.
- Software license revenue declined 16% to €0.65 billion.
- Total revenue down 1% year-over-year to €6.67 billion.
WALLDORF, Germany, July 21, 2021 /PRNewswire/ --
Cloud Revenue | Total Revenue | |||
IFRS | Non-IFRS | IFRS | Non-IFRS | |
2,276 | 2,276 | 6,669 | 6,669 | |
+ | + | - | - |
The share of more predictable revenue reached
Cloud & Software Revenue | Operating Profit | |||
IFRS | Non-IFRS | IFRS | Non-IFRS | |
5,750 | 5,750 | 984 | 1,922 | |
+ | + | - | - |
We're seeing strong adoption of our cloud portfolio as customers select SAP for their business transformation. Our strategy is working; This is the third straight quarter of strong execution, and we continue to deliver unparalleled customer value through the strength of our platform and applications.
Christian Klein, CEO
This has been another strong quarter with accelerating growth for SAP's cloud portfolio. We saw excellent customer momentum and adoption and are raising our outlook for revenue and profit.
Luka Mucic, CFO
SAP SE (NYSE: SAP) today announced its financial results for the second quarter ended June 30, 2021.
Business Update Second Quarter 2021
Customers continue to choose SAP as they move to the cloud and transform their business processes. SAP is seeing strong demand and adoption of its 'RISE with SAP' offering which customers of all sizes are selecting to manage this transition. SAP is also seeing strong growth in current cloud backlog across its cloud portfolio including Business Technology Platform, Business Process Intelligence, Qualtrics, as well as Customer Experience. SAP had significant competitive wins in ERP, SuccessFactors, Commerce, Intelligent Spend, and across its broader cloud solution portfolio.
SAP's cloud revenue growth accelerated sequentially. SAP saw the first signs of recovery in travel and expense management with the easing of global travel restrictions, which led to Concur stabilizing its sequential performance for the first time since the pandemic began. The Company's Intelligent Spend category returned to growth but continued to be impacted by the COVID-19 crisis more than other SaaS/PaaS solutions.
Current cloud backlog growth also accelerated further sequentially. As more customers transition to the 'RISE with SAP' subscription offering, software licenses revenue decreased as anticipated.
In general, as many countries began to reopen, SAP saw a positive impact on demand around the world.
Highlights
- 'RISE with SAP' gained even more traction after a successful launch in the first quarter. SAP saw strong demand from companies of all sizes and closed deals with more than 250 customers in the second quarter. Large customers such as AMD, Coop Switzerland, Etihad Airways, and Siemens Energy selected 'RISE with SAP'. Additional wins included arena, Dixons Carphone, EBANX, Fujifilm Diosynth Biotechnologies, The Great Eastern Shipping Co., Inchcape, Mollie, National Basketball Association (NBA), Randstad, R. Twining & Co., and South32 Group.
- More than 600 S/4HANA customers were added in the quarter, taking total adoption to more than 17,000 customers, up
16% year over year, of which more than 10,100 are live. In the second quarter, more than50% of the additional S/4HANA customers were net new. - Key customer wins across SAP's solutions portfolio included: ABN AMRO, Clarins, Coca-Cola FEMSA, , Florida Crystals, Florida Department of Management Services, Keolis Group, LeasePlan Corporation, Moderna, Molson Coors Brewing, Nationwide Building Society, Rabobank, Roca Sanitario, The Singapore University of Technology and Design, Stanley Black & Decker, and Tenneco. Bitburger Braugruppe, Wales & West Utilities, and Weber-Stephen Products all went live on SAP solutions in the second quarter.
- SAP Business Technology Platform (SAP BTP) is the foundation of the Intelligent Enterprise, providing a single platform for integration and extensibility across the SAP portfolio and non-SAP solutions, as well as deriving insights from data. The Company already has over 8,000 productive BTP customers and more than 4,000 partners within its ecosystem actively engaged. Hilti, Lenovo, NEC, and Renault chose SAP BTP offerings in the second quarter. Current cloud backlog grew in strong double digits. Hilti, Lenovo, NEC, and Renault chose SAP BTP offerings in the second quarter.
- Signavio had an outstanding first full quarter as part of SAP's Business Process Intelligence (BPI) segment. Current cloud backlog grew in triple digits. SAP's BPI solutions are key to our customers' business transformation and acceleration to the cloud.
- More than 52,000 attendees from 158 countries joined SAPPHIRE NOW, SAP's flagship customer event, across its global and regional sessions.
- In addition to driving innovation in and beyond our core, SAP is continuously expanding into new markets. SAP expects to expand its 2025 Total Addressable Market (TAM) by
$150 billion , totaling$600 billion . - Sustainability continues to be at the center of SAP's business model. In the second quarter, SAP joined the World Economic Forum Stakeholder Capitalism Coalition.
- SAP announced 'pledge to flex' in April, showing its commitment to a truly flexible remote workforce operating model even beyond the pandemic.
- SAP paid out an annual dividend of
€1.85 per share in the amount of€2.2 billion for fiscal year 2020 representing a year-over-year increase of€0.27 or17% .
Financial Performance Second Quarter 20211
SAP's strong cloud momentum continued in the second quarter with both current cloud backlog and cloud revenue growth accelerating sequentially. Current cloud backlog was up
The share of more predictable revenue grew by 3 percentage points year over year to
Operating profit decreased
Earnings per share increased
Operating cash flow for the first six months was flat year over year to
Expanded Financial Disclosure – SAP's Accelerated Cloud Transition
Beginning in 2021, SAP expanded its financial disclosure to provide investors with transparency on the transition of its core ERP business to the cloud. Specifically, the Company discloses current cloud backlog and cloud revenue contributed by SAP S/4HANA Cloud, along with nominal and constant currencies year-over-year growth rates.
In the second quarter, S/4HANA current cloud backlog was up
SAP is seeing strong momentum with its S/4HANA current cloud backlog growth, in particular in the United States. SAP expects S/4HANA cloud revenue growth to significantly accelerate in the second half of 2021.
SAP S/4HANA Cloud represents SAP's cloud offering for core ERP processes. It mainly includes cloud solutions for financial management, supply chain management, engineering and manufacturing, order management and asset management, as well as associated data management, analytics, development and integration capabilities.
'RISE with SAP', SAP's holistic offering for business transformation in the cloud, is an important driver of S/4HANA Cloud and Business Technology Platform adoption.
Segment Performance Second Quarter 2021
SAP's three reportable segments "Applications, Technology & Support", "Qualtrics" and "Services" showed the following performance:
Applications, Technology & Support (AT&S)
Segment revenue in AT&S was flat at
Qualtrics
Qualtrics segment revenue was up
Services
Services segment revenue was down
Segment Results at a Glance
Segment Performance Second Quarter 2021
Applications, Technology & Support | Qualtrics | Services | |||||||
€ million, unless otherwise stated (Non-IFRS) | Actual Currency | ∆ in % | ∆ in % const. curr. | Actual Currency | ∆ in % | ∆ in % const. curr. | Actual Currency | ∆ in % | ∆ in % const. curr. |
Cloud revenue | 2,066 | 8 | 14 | 174 | 33 | 46 | 0 | NA | NA |
Segment revenue | 5,619 | 0 | 4 | 211 | 25 | 37 | 796 | –7 | –3 |
Segment profit (loss) | 2,279 | –4 | 0 | 13 | >100 | >100 | 180 | 9 | 16 |
Cloud gross margin (in %) | 69.2 | –0.1pp | –0.2pp | 92.4 | 1.4pp | 1.5pp | NM1) | NM1) | NM1) |
Segment margin (in %) | 40.6 | –1.6pp | –1.5pp | 6.3 | 4.9pp | 4.0pp | 22.6 | 3.2pp | 3.7pp |
1) NM = not meaningful |
Regional Revenue Performance Second Quarter 2021
SAP had a strong cloud performance across all of its regions.
In the EMEA region, cloud and software revenue increased
In the Americas region, cloud and software revenue decreased
In the APJ region, cloud and software revenue increased
Financial Results at a Glance
Second Quarter 2021
IFRS | Non-IFRS1) | ||||||
€ million, unless otherwise stated | Q2 2021 | Q2 2020 | ∆ in % | Q2 2021 | Q2 2020 | ∆ in % | ∆ in % const. curr. |
Current cloud backlog2) | NA | NA | NA | 7,766 | 6,638 | 17 | 20 |
Thereof SAP S/4HANA Current Cloud Backlog2) | NA | NA | NA | 1,130 | 780 | 45 | 48 |
Cloud revenue | 2,276 | 2,044 | 11 | 2,276 | 2,044 | 11 | 17 |
Thereof SAP S/4HANA Cloud revenue | 257 | 193 | 33 | 257 | 193 | 33 | 39 |
Software licenses and support revenue | 3,474 | 3,665 | –5 | 3,474 | 3,665 | –5 | –2 |
Cloud and software revenue | 5,750 | 5,709 | 1 | 5,750 | 5,709 | 1 | 5 |
Total revenue | 6,669 | 6,743 | –1 | 6,669 | 6,744 | –1 | 3 |
Share of more predictable revenue (in %) | 76 | 73 | 3pp | 76 | 73 | 3pp | |
Operating profit (loss) | 984 | 1,284 | –23 | 1,922 | 1,964 | –2 | 3 |
Profit (loss) after tax | 1,449 | 885 | 64 | 2,214 | 1,395 | 59 | |
Basic earnings per share (in €) | 1.15 | 0.73 | 57 | 1.75 | 1.17 | 50 | |
Number of employees (FTE, June 30) | 103,876 | 101,379 | 2 | NA | NA | NA | NA |
1) For a breakdown of the individual adjustments see table "Non-IFRS Adjustments by Functional Areas" in this Quarterly Statement. |
2) As this is an order entry metric, there is no IFRS equivalent. |
Due to rounding, numbers may not add up precisely. |
Six months ended June 2021
IFRS | Non-IFRS1) | ||||||
€ million, unless otherwise stated | Q1–Q2 2021 | Q1–Q2 2020 | ∆ in % | Q1–Q2 2021 | Q1–Q2 2020 | ∆ in % | ∆ in % const. curr. |
Current Cloud Backlog2) | NA | NA | NA | 7,766 | 6,638 | 17 | 20 |
Thereof SAP S/4HANA Current cloud backlog2) | NA | NA | NA | 1,130 | 780 | 45 | 48 |
Cloud revenue | 4,421 | 4,055 | 9 | 4,421 | 4,057 | 9 | 15 |
Thereof S/4HANA Cloud revenue | 485 | 360 | 34 | 485 | 360 | 34 | 41 |
Software licenses and support revenue | 6,757 | 7,051 | –4 | 6,757 | 7,051 | –4 | 0 |
Cloud and software revenue | 11,178 | 11,106 | 1 | 11,178 | 11,107 | 1 | 5 |
Total revenue | 13,017 | 13,264 | –2 | 13,017 | 13,266 | –2 | 3 |
Share of more predictable revenue (in %) | 77 | 74 | 3pp | 77 | 74 | 3pp | |
Operating profit (loss) | 1,944 | 2,494 | –22 | 3,660 | 3,446 | 6 | 12 |
Profit (loss) after tax | 2,519 | 1,697 | 48 | 3,934 | 2,409 | 63 | |
Basic earnings per share (in €) | 2.03 | 1.42 | 43 | 3.14 | 2.02 | 56 | |
Number of employees (FTE, June 30) | 103,876 | 101,379 | 2 | NA | NA | NA | NA |
1) For a breakdown of the individual adjustments see table "Non-IFRS Adjustments by Functional Areas" in this Quarterly Statement. |
2) As this is an order entry metric, there is no IFRS equivalent. |
Due to rounding, numbers may not add up precisely. |
Business Outlook 2021
SAP is raising its full-year 2021 outlook, reflecting the strong business performance which is expected to accelerate cloud revenue growth. The Company continues to expect a software licenses revenue decline for the full year as more customers turn to the 'RISE with SAP' subscription offering for their mission-critical core processes. This outlook also continues to assume the COVID-19 crisis will begin to recede as vaccine programs roll out globally, leading to further improvements in global demand in the second half of 2021.
SAP now expects:
€9.3 – 9.5 billion cloud revenue at constant currencies (2020:€8.09 billion ), up15% to18% at constant currencies. The previous range was€9.2 – 9.5 billion at constant currencies.€23.6 – 24.0 billion cloud and software revenue at constant currencies (2020:€23.23 billion ), up2% to3% at constant currencies. The previous range was€23.4 – 23.8 billion at constant currencies.€7.95 – 8.25 billion operating profit at constant currencies (2020:€8.28 billion ), flat to down4% at constant currencies. The previous range was€7.8 – 8.2 billion at constant currencies.
SAP continues to expect the share of more predictable revenue to reach approximately
SAP continues to expect operating cash flow of approximately
SAP now expects a full-year 2021 effective tax rate (IFRS) of
While SAP's full-year 2021 business outlook is at constant currencies, actual currency reported figures are expected to be impacted by currency exchange rate fluctuations as the Company progresses through the year. See the table below for the Q3 and FY 2021 expected currency impacts.
Expected Currency Impact Based on June 2021 Level for the Rest of the Year (Non-IFRS) | ||
In percentage points | Q3 | FY |
Cloud revenue growth | -3pp to -1pp | -5pp to -3pp |
Cloud and software revenue growth | -2pp to 0pp | -4pp to -2pp |
Operating profit growth | -3pp to -1pp | -4pp to -2pp |
SAP is focusing on three non-financial indicators: customer loyalty, employee engagement, and carbon emissions.
In 2021 SAP continues to aim for:
- a Customer Net Promoter Score of 5 to 10 (2020: 4),
- an Employee Engagement Index in a range of
84% to86% (2020:86% )
As a result of the ongoing COVID-19 pandemic, as well as the introduction of a more flexible working model at SAP, the level of remote work will be higher than previously anticipated. As a consequence, SAP is lowering its 2021 carbon emissions outlook. SAP now expects carbon emissions in a range of 90 to 110 kt, assuming the high level of remote work continues. Previously, SAP expected 145 kt (2020: 135 kt).
The full Q2 2021 Quarterly Statement can be downloaded from http://www.sap.com/investors/sap-2021-q2-statement.
Additional Information
This Quarterly Statement and all information therein is unaudited.
Definition of key growth metrics
Current cloud backlog (CCB) is the contractually committed cloud revenue we expect to recognize over the upcoming 12 months as of a specific key date. Thus, it is a subcomponent of our overall remaining performance obligations following IFRS 15.120. For CCB, we take into consideration committed deals only. CCB can be regarded as a lower boundary for cloud revenue to be recognized over the next 12 months, as it excludes utilization-based models without pre-commitments and committed deals, both new and renewal, closed after the key date. For our committed cloud business, we believe the CCB is a valuable indicator of go-to-market success, as it reflects both new contracts closed as well as existing contracts renewed.
Share of more predictable revenue is the total of cloud revenue and software support revenue as a percentage of total revenue.
For explanations on other key growth metrics please refer to the performance management section of SAP's Integrated Report 2020 and SAP's Half-Year Report 2021, which can be found at www.sap.com/investor.
Webcast
SAP senior management will host a financial analyst conference call on Wednesday, July 21, at 2:00 PM (CEST) / 1:00 PM (BST) / 8:00 AM (Eastern) / 5:00 AM (Pacific). The conference will be webcast live on the Company's website at www.sap.com/investor and will be available for replay. Supplementary financial information pertaining to the second quarter results can be found at www.sap.com/investor.
About SAP
SAP's strategy is to help every business run as an intelligent enterprise. As a market leader in enterprise application software, we help companies of all sizes and in all industries run at their best. Our machine learning, Internet of Things (IoT), and advanced analytics technologies help turn customers' businesses into intelligent enterprises. SAP helps to give people and organizations deep business insight and fosters collaboration that helps them stay ahead of their competition. We simplify technology for companies so they can consume our software the way they want – without disruption. Our end-to-end suite of applications and services enables business and public customers across 25 industries globally to operate profitably, adapt continuously, and make a difference. With a global network of customers, partners, employees, and thought leaders, SAP helps the world run better and improve people's lives. For more information, visit http://www.sap.com.
Follow SAP Investor Relations on Twitter at @sapinvestor.
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1 The Q2 2021 results were also impacted by other effects. For details please refer to the disclosures on page 30 of this document. |
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