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Qualtrics and SAP Announce New Partnership to Help Organizations Deliver Great Employee Experiences

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Qualtrics and SAP announced a new partnership through an SAP Endorsed Apps agreement, integrating SAP SuccessFactors with Qualtrics XM for Employee Experience. The collaboration aims to enhance employee experience management, reduce attrition, and boost productivity.

The partnership provides organizations access to key Qualtrics innovations including People Engage, People Lifecycle, and Employee Technology Experience. Notable AI capabilities include:

  • Qualtrics Assist for Employee Experience - AI-powered analysis of employee feedback
  • Qualtrics Comment Summaries - Automated aggregation of feedback themes
  • Qualtrics Conversational Feedback - Real-time survey response analysis

The integration focuses on improving manager effectiveness, team engagement, and data-driven people decisions while maintaining employee anonymity.

Qualtrics e SAP hanno annunciato una nuova partnership attraverso un accordo di App Endorsed da SAP, integrando SAP SuccessFactors con Qualtrics XM per l'Esperienza dei Dipendenti. La collaborazione mira a migliorare la gestione dell'esperienza dei dipendenti, ridurre l'abbandono e aumentare la produttività.

La partnership offre alle organizzazioni accesso a importanti innovazioni di Qualtrics, inclusi People Engage, People Lifecycle e Employee Technology Experience. Tra le capacità AI degne di nota ci sono:

  • Qualtrics Assist per l'Esperienza dei Dipendenti - analisi basata su AI del feedback dei dipendenti
  • Qualtrics Comment Summaries - aggregazione automatica dei temi di feedback
  • Qualtrics Conversational Feedback - analisi delle risposte ai sondaggi in tempo reale

L'integrazione si concentra sul miglioramento dell'efficacia dei manager, del coinvolgimento dei team e delle decisioni sui dipendenti basate sui dati, mantenendo l'anonimato dei dipendenti.

Qualtrics y SAP anunciaron una nueva asociación a través de un acuerdo de Aplicaciones Avaladas por SAP, integrando SAP SuccessFactors con Qualtrics XM para la Experiencia del Empleado. La colaboración tiene como objetivo mejorar la gestión de la experiencia del empleado, reducir la rotación y aumentar la productividad.

La asociación proporciona a las organizaciones acceso a innovaciones clave de Qualtrics, incluyendo People Engage, People Lifecycle y Employee Technology Experience. Las capacidades de IA notables incluyen:

  • Qualtrics Assist para la Experiencia del Empleado - análisis impulsado por IA de comentarios de empleados
  • Qualtrics Comment Summaries - agregación automatizada de temas de retroalimentación
  • Qualtrics Conversational Feedback - análisis de respuesta a encuestas en tiempo real

La integración se centra en mejorar la efectividad de los gerentes, el compromiso del equipo y las decisiones sobre personas basadas en datos, manteniendo el anonimato de los empleados.

QualtricsSAP는 SAP 승인 애플리케이션 계약을 통해 새로운 파트너십을 발표하고, SAP SuccessFactorsQualtrics XM 직원 경험을 통합했습니다. 이 협력은 직원 경험 관리 개선, 이직률 감소 및 생산성 향상을 목표로 합니다.

이 파트너십은 조직에 People Engage, People Lifecycle 및 Employee Technology Experience와 같은 Qualtrics의 주요 혁신에 대한 접근을 제공합니다. 주목할 만한 AI 기능은 다음과 같습니다:

  • Qualtrics Assist for Employee Experience - 직원 피드백에 대한 AI 기반 분석
  • Qualtrics Comment Summaries - 피드백 주제의 자동 집계
  • Qualtrics Conversational Feedback - 실시간 설문 응답 분석

통합은 관리자 효과성, 팀 참여 및 데이터 기반의 인사 결정을 개선하는 데 초점을 맞추며 직원의 익명을 유지합니다.

Qualtrics et SAP ont annoncé un nouveau partenariat à travers un accord d'applications recommandées par SAP, intégrant SAP SuccessFactors avec Qualtrics XM pour l'expérience des employés. La collaboration vise à améliorer la gestion de l'expérience des employés, à réduire le taux de rotation et à augmenter la productivité.

Le partenariat offre aux organisations un accès à des innovations clés de Qualtrics, y compris People Engage, People Lifecycle et Employee Technology Experience. Les capacités d'IA notables incluent :

  • Qualtrics Assist pour l'expérience des employés - analyse basée sur l'IA des retours des employés
  • Qualtrics Comment Summaries - agrégation automatisée des thèmes de retour
  • Qualtrics Conversational Feedback - analyse des réponses aux enquêtes en temps réel

L'intégration se concentre sur l'amélioration de l'efficacité des managers, de l'engagement des équipes et des décisions concernant les employés fondées sur les données, tout en préservant l'anonymat des employés.

Qualtrics und SAP haben eine neue Partnerschaft durch eine SAP Endorsed Apps-Vereinbarung angekündigt, die SAP SuccessFactors mit Qualtrics XM für Employee Experience integriert. Die Zusammenarbeit zielt darauf ab, das Management der Mitarbeitererfahrung zu verbessern, die Fluktuation zu reduzieren und die Produktivität zu steigern.

Die Partnerschaft bietet Organisationen Zugang zu wichtigen Innovationen von Qualtrics, darunter People Engage, People Lifecycle und Employee Technology Experience. Bemerkenswerte KI-Funktionen umfassen:

  • Qualtrics Assist für Employee Experience - KI-gesteuerte Analyse von Mitarbeiterfeedback
  • Qualtrics Comment Summaries - Automatisierte Aggregation von Feedback-Themen
  • Qualtrics Conversational Feedback - Echtzeitanalyse von Umfrageantworten

Die Integration konzentriert sich auf die Verbesserung der Effektivität von Managern, die Teamengagement und datenbasierte personalbezogene Entscheidungen, während die Anonymität der Mitarbeiter gewahrt bleibt.

Positive
  • Strategic partnership enhances SAP's employee experience management capabilities
  • Integration of AI-powered analytics strengthens product offering
  • Expansion of service portfolio through new Qualtrics innovations
Negative
  • None.

Insights

This strategic partnership represents a significant development in the enterprise HR technology landscape, merging SAP's dominant position in HR software with Qualtrics' expertise in experience management. The integration addresses a critical market need as organizations increasingly prioritize employee experience management, particularly in the current competitive talent landscape.

The partnership's technical architecture leverages three key AI-powered innovations:

  • Qualtrics Assist - Provides real-time analysis of employee feedback using natural language processing
  • Comment Summaries - Automates the aggregation of feedback while maintaining anonymity
  • Conversational Feedback - Enables dynamic survey interactions for deeper insights

From a market perspective, this partnership strengthens SAP's competitive position against other major HR tech providers like Workday and Oracle. By integrating Qualtrics' advanced employee experience capabilities directly into SuccessFactors, SAP can offer a more comprehensive HR solution that addresses both operational and experiential aspects of workforce management.

For enterprise customers, the integration provides several practical benefits: reduced implementation complexity, streamlined vendor management and enhanced data synchronization between HR systems. The AI capabilities are particularly timely as organizations seek to better understand and respond to employee needs while managing costs effectively.

The timing of this AI-focused partnership is strategic, coinciding with growing enterprise demand for intelligent HR solutions that can help address challenges like employee retention, engagement and productivity. For SAP, this reinforces their SuccessFactors platform's value proposition in the highly competitive HR software market, while for Qualtrics, it provides expanded access to SAP's extensive enterprise customer base.

PROVO, Utah and WALLDORF, Germany, Jan. 22, 2025 /PRNewswire/ -- Qualtrics, the leader in experience management (XM), and SAP today announced a new partnership helping organizations bring together the power of SAP SuccessFactors and Qualtrics® XM for Employee Experience™ to improve employee experience, reduce unwanted employee attrition, retain and develop top performers, improve employee engagement, and increase productivity.

Under the new SAP Endorsed Apps agreement, organizations using SAP SuccessFactors will be able to contract Qualtrics XM for Employee Experience to access the latest innovations including People Engage, People Lifecycle, and Employee Technology Experience – equipping them with capabilities to engage teams, improve manager effectiveness, and make informed people decisions. Organizations will also gain access to new Qualtrics AI capabilities, including:

  • Qualtrics Assist for Employee Experience: Rapidly analyze employee feedback to obtain clear and actionable insights for improving employee experience using AI-powered natural language understanding.
  • Qualtrics Comment Summaries: Automatically aggregate and summarize employee feedback into clear themes, allowing managers to quickly identify patterns while ensuring employee anonymity.
  • Qualtrics Conversational Feedback: Instantly analyze survey responses and prompt for clarification on vague answers, providing richer and more detailed insights into each employee's experience.

"At Qualtrics, we are transforming the way organizations understand and improve employee experiences–enabling them to hire, develop and retain the best talent. AI is at the forefront of our EX Suite, providing leaders with real-time, detailed and action-oriented insights that help them build trust with and create exceptional experiences for their teams," said Brian Stucki, President & Chief Operating Officer. "This partnership with SAP SuccessFactors is an exciting milestone that will undoubtedly bring ongoing value to our shared customers across their EX efforts."

"Great employee experiences are a key competitive advantage in business today, and together, SAP SuccessFactors and Qualtrics are helping organizations deliver the insights, capabilities, and support to help teams do their best work," said Dan Beck, President and Chief Product Officer of SAP SuccessFactors. "We look forward to building upon our relationship with Qualtrics to help customers unlock the value of great employee experiences."

For more information about the new features and capabilities available through this enhanced partnership, click here.

About Qualtrics

Qualtrics, the leader of the experience management category, is a cloud-native software platform that empowers organizations to deliver exceptional experiences and build deep relationships with their customers and employees. With insights from Qualtrics, organizations can identify and resolve the greatest friction points in their business, retain and engage top talent, and bring the right products and services to market. Nearly 20,000 organizations around the world use Qualtrics' advanced AI to listen, understand, and take action. Qualtrics uses its vast universe of experience data to form the largest database of human sentiment in the world. Qualtrics is co-headquartered in Provo, Utah and Seattle. To learn more, please visit qualtrics.com.

About SAP

As a global leader in enterprise applications and business AI, SAP (NYSE: SAP) stands at the nexus of business and technology. For over 50 years, organizations have trusted SAP to bring out their best by uniting business-critical operations spanning finance, procurement, HR, supply chain, and customer experience. For more information, visit www.sap.com.

Contact: Tyler Petersen, Press@Qualtrics.com

 

Cision View original content to download multimedia:https://www.prnewswire.com/news-releases/qualtrics-and-sap-announce-new-partnership-to-help-organizations-deliver-great-employee-experiences-302357129.html

SOURCE Qualtrics, LLC

FAQ

What are the key features of the new Qualtrics and SAP SuccessFactors partnership?

The partnership includes access to Qualtrics XM for Employee Experience with People Engage, People Lifecycle, Employee Technology Experience, and AI capabilities like Qualtrics Assist, Comment Summaries, and Conversational Feedback.

How will the SAP-Qualtrics partnership affect employee experience management?

The partnership aims to improve employee experience, reduce unwanted attrition, retain top performers, enhance engagement, and increase productivity through integrated analytics and AI-powered insights.

What AI capabilities are included in the new SAP-Qualtrics integration?

The integration includes Qualtrics Assist for analyzing employee feedback, Comment Summaries for aggregating feedback themes, and Conversational Feedback for real-time survey response analysis.

How does the Qualtrics-SAP partnership benefit existing SAP SuccessFactors customers?

SAP SuccessFactors customers can now contract Qualtrics XM for Employee Experience to access latest innovations and AI capabilities for improved employee experience management and decision-making.
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