CallRevu is selected by Sonic Automotive for Call Monitoring, Analytics and Alerts

Rhea-AI Summary

On March 16, 2022, Sonic Automotive (NYSE: SAH), a leading automotive retailer, announced its partnership with CallRevu, a specialist in automotive call monitoring and analytics. Sonic aims to enhance customer experience through CallRevu's Communication Intelligence platform, providing better analysis and action throughout the customer journey. Sonic's Chief Marketing Officer expressed excitement over the partnership, highlighting CallRevu's understanding of their needs. This collaboration aims to improve operational efficiency and customer interactions, reinforcing Sonic's commitment to innovation in the automotive sector.

Positive

• Partnership with CallRevu enhances customer experience through call monitoring and analytics.
• CallRevu's platform will drive ROI and improve operational efficiency for Sonic Automotive.

Negative

• None.

Deeper, richer insights with the Automotive Industry leader in Communication Intelligence

BALTIMORE, MD, March 16, 2022 /PRNewswire/ - CallRevu, an industry leader in automotive call monitoring and analytics, is proud to announce that Sonic Automotive (NYSE: SAH), a fortune 500 company based in Charlotte, North Carolina, one of the largest automotive retailers in the United States, has selected CallRevu and its Communication Intelligence platform to gain better analysis, action and alerts to improve the customer experience throughout the entire customer journey.

As the only provider solely focused on Automotive, Sonic found a trusted partner in CallRevu who fully understood its business and needs from the inside out. "We are very excited about this partnership -- after an exhaustive evaluation, the Sonic team was impressed by the CallRevu platform, innovation and most importantly the caliber and service of CallRevu's automotive experts. Simply put, they understand our needs and we are thrilled to partner with CallRevu," said Rachel Richards, Chief Marketing Officer of Sonic Automotive.

"We are so pleased to welcome Sonic into the CallRevu family. We are so proud of the company we keep, and our ability to put forth a comprehensive, integrated solution including our ecosystem partners like CDK and Team Velocity that enables customers like Sonic to do more with less with single point of accountability," said Anthony Giagnacovo, CEO, CallRevu. "This is all part of our vision and commitment to continuous innovation that provide automotive dealerships with solutions that drive ROI and customer experience," added Giagnacovo.

About CallRevu
CallRevu is the only call management solution made in a dealership for dealerships. CallRevu listens to your calls so you don't have to and alerts you within minutes to mishandled sales opportunities, potential CSI issues, even phone routing and connectivity problems. Our call monitoring service helps dealers around the U.S. and Canada convert calls into appointments to improve the bottom line. We track, listen, summarize, alert, report, and coach on all phone data analytics to help dealers drive more call-to-appointment conversions. (Could include additional business details… In business since? Private, public, major customers?? TBD)

About Sonic
Sonic Automotive, Inc., a Fortune 500 company based in Charlotte, North Carolina, is on a quest to become the most valuable automotive retailer and service brand in America. The Company culture thrives on creating, innovating, and providing industry-leading guest experiences, driven by strategic investments in technology, teammates, and ideas that ultimately fulfill ownership dreams, enrich lives, and deliver happiness to its guests and teammates. As one of the largest automotive retailers in America, Sonic is committed to delivering on this goal while pursuing expansive growth and taking progressive measures to be the leader in this category. Sonic's new platforms, programs, and people are set to drive the next generation of automotive experiences. More information about Sonic Automotive can be found at www.sonicautomotive.com and ir.sonicautomotive.com.

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SOURCE CallRevu

FAQ

What recent partnership did Sonic Automotive (SAH) announce?

Sonic Automotive announced a partnership with CallRevu for call monitoring and analytics.

How will the partnership with CallRevu benefit Sonic Automotive?

The partnership will enhance Sonic's customer experience and improve operational efficiency through better call analysis.

When was the partnership between Sonic Automotive and CallRevu announced?

The partnership was announced on March 16, 2022.

What is CallRevu known for?

CallRevu is known for its Communication Intelligence platform, specifically designed for the automotive industry.