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RingCentral, Inc. (symbol: RNG) is a leading provider in the Unified Communications as a Service (UCaaS) sector, offering businesses a seamless and secure way to manage voice, fax, text, and conferencing needs regardless of their size, location, device, or budget. Established in 2003, RingCentral has developed a robust cloud computing platform that ensures reliable and mission-critical business communications.
Unlike traditional phone companies, RingCentral delivers a flexible and easy-to-manage cloud communications solution that eliminates the need for on-premise phone systems and associated hardware. This allows businesses to easily set up, access, and control their communication services online or via a mobile device.
RingCentral's core product is the RingCentral MVP (Message, Video, Phone) solution, which integrates multiple communication methods into a single platform. Additionally, the company offers a cloud-based contact center solution and a stand-alone video meetings solution, as well as webinars.
Recent achievements include major partnerships and integrations with other cloud applications, further enhancing their service flexibility and scalability. The company’s financial health is underscored by consistent investments in their technology infrastructure, which has allowed them to provide a highly reliable and adaptable communication service.
RingCentral’s transformative approach has made it a significant player in modernizing business communications, moving companies away from outdated, on-premises systems to efficient, cloud-based solutions.
RingCentral (NYSE:RNG) has been highly ranked in 11 categories of the 2021 Comparably Leadership Awards, including #1 for Best Engineering Teams and #2 for Best Sales and Leadership Teams. Recognized awards highlight achievements in diversity, leadership, and workplace environment, reflecting positive employee feedback over a 12-month period. CEO Vlad Shmunis's recognition emphasizes his commitment to fostering an inclusive workplace. The company's focus on employee development aims to enhance innovation and service for global customers.
Bandwidth (NASDAQ: BAND) announced a new "Bring Your Own Carrier" (BYOC) solution for RingCentral (NYSE: RNG) that enhances its Duet platform. This solution helps large enterprises transition their legacy communications to the cloud, enabling greater flexibility and control. With nearly 40% of companies on-premises planning a cloud migration by 2021, Bandwidth's offering aims to address migration challenges. The BYOC solution integrates Bandwidth's services with RingCentral's capabilities, supporting global communications and operational efficiencies.
RingCentral (NYSE: RNG) will report its financial results for Q2 2021 on August 3, 2021, after market close. A conference call is scheduled for the same day at 2:00 PM PT (5:00 PM ET) to discuss these results. Investors can access the live call at (877) 705-6003 in the U.S. or (201) 493-6725 internationally. A replay will be available until August 10, 2021. RingCentral is recognized for its innovative cloud-based communication solutions, including MVP™, RingCentral Video®, and contact center services, enhancing collaboration for modern workforce needs.
RingCentral (NYSE:RNG) announced an upgrade of its MVP platform by C&S Wholesale Grocers, enhancing their communication capabilities. This upgrade provides features like integrated messaging, video meetings, and voice services, aimed at improving operational efficiency during the pandemic. C&S emphasized the importance of this upgrade for seamless communication among employees and customers, noting its ability to switch devices easily during meetings. The partnership underscores RingCentral's role in supporting modern workforce needs.
RingCentral (NYSE: RNG) has announced measures to combat the growing issue of robocalls and spam, utilizing its AI-trained data and participating in industry tracebacks. The company has implemented the STIR/SHAKEN framework to enhance call authentication, which is crucial in curbing call spoofing. With a reported 4.9 billion robocalls in March 2021 alone, RingCentral aims to protect consumer confidence in voice services. The company supports FCC efforts to eliminate such unwanted calls and promotes industry-wide collaboration for more effective results.
RingCentral (NYSE: RNG) announced significant enhancements to RingCentral Rooms™, improving video meetings within its MVP™ platform. New features include voice-activated controls and mobile phone integration, promoting touchless experiences. Compatibility with Logitech Rally devices and Windows appliances expands accessibility. The upgrades aim to facilitate a seamless return to hybrid work, addressing safety and collaboration challenges. The partnership with Logitech enhances the hybrid meeting experience, allowing organizations to modernize workspaces efficiently and support diverse employee needs.
Avaya (NYSE:AVYA) and RingCentral (NYSE:RNG) have launched new features for the Avaya Cloud Office UCaaS solution, including enhancements for easier migration and video connectivity, along with expanded global capabilities. Cloud communications adoption has surged, with 55% of organizations expected to adopt UCaaS by 2021. Avaya Cloud Office is now available in 13 countries and has received accolades for customer satisfaction, ranking 2nd among providers. New features support hybrid working, making it simpler for organizations to transition to cloud-based communication.
RingCentral (NYSE: RNG) announced a partnership with Deutsche Telekom to enhance business communications for customers of varying sizes. This collaboration combines Deutsche Telekom's extensive network with RingCentral's robust Unified Communications as a Service (UCaaS) and Contact Center as a Service (CCaaS) solutions. The partnership will initially offer a co-branded version of RingCentral Video (RCV) as a standalone service, aimed at providing secure and reliable video meetings and messaging.
This initiative is part of Deutsche Telekom's strategy to support customers transitioning to cloud communication solutions.
RingCentral (NYSE: RNG) and NICE (Nasdaq: NICE) have announced a multi-year expansion of their partnership to market RingCentral Contact Center™ globally. This collaboration integrates NICE's CXone cloud contact center with RingCentral's Message Video Phone™ (MVP™) platform, enhancing customer communications.
The partnership, ongoing since 2015, serves over 1,000 joint customers across various sectors. The integration aims to improve workforce agility, reduce costs, and enhance customer satisfaction, as evidenced by data showing companies using a single provider report significantly improved revenue and customer ratings.
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