Global Consulting Firm, RGP, Creates Borderless Digital Experience to Bring Employees, Consultants, and Clients Together with AkuminaEXP

Rhea-AI Summary

Resources Connection, Inc. (NASDAQ: RGP) is enhancing its digital transformation through RGPedia, a new platform developed in partnership with Veracity Consulting Group and Akumina. RGPedia connects internal teams, consultants, and clients, enabling content updates and improving workflow efficiency. Notable features include COVID-19 communication capabilities and client-branded areas. RGP emphasizes that this initiative is just the beginning of their ongoing digital evolution, focused on empowering users and increasing operational capacity.

Positive

• The launch of RGPedia enhances internal communication and workflow efficiency.
• Empowered content publishers can update information multiple times daily, reducing IT workload.
• Rapid dissemination of important information, especially during the COVID-19 pandemic.

Negative

• None.

NASHUA, N.H.--(BUSINESS WIRE)-- For firms like Resources Connection, Inc. (NASDAQ: RGP), “transformative change” isn’t just copy on their website. RGP is a global consulting firm undergoing the same innovative change that they advise and help clients execute. Driven to support its stakeholders, RGP chose to invest early in its own digital transformation before “remote work” was a common phrase.

Partnering with Veracity Consulting Group, LLC, an RGP company (“Veracity”), the RGP Digital Transformation team was able to harness its enterprise-wide investment in the Microsoft Cloud to create a digital workplace, RGPedia. RGPedia, built with Akumina Employee Experience Platform (“EXP”), serves to connect RGP’s internal teams, consultants, and clients in a fluid and borderless digital experience.

“The depth of Veracity’s digital workplace practice is on full display with this launch,” said Bhadresh Patel, Chief Digital Officer at RGP. “The combined team of Veracity, RGP’s Digital Transformation, and Akumina did a fantastic job driving this project from the beginning as an element of our ongoing digital transformation.”

“Our big goal is to drive efficiency and value, putting the power of content in users’ hands – 24/7,” stated Alex Ragland, Vice President, Customer Experience at RGP. Through RGPedia, content publishers are empowered to edit their content, and RGP is seeing content authors update their pages multiple times a day. “This has allowed us to create more capacity for our IT team as empowered users are now able to update content themselves.”

“We are grateful to partner with RGP and Veracity throughout this transformation,” said David Maffei, President and CRO of Akumina. “The AkuminaEXP has enabled the team to do some amazing things with their digital workplace across RGP’s global workforce and we are excited to be a part of it.”

This included the rapid creation of an area for COVID-19 communications.

“As a global company, we have required information that needs to be up within a few days to ensure our workforce is appropriately informed, and this was particularly pronounced at the height of the pandemic,” said Katy Conway, Chief People Officer at RGP. “Using AkuminaEXP, we have been able to disseminate this information in a single day which is incredibly powerful. We were very pleased with the technical acumen and responsiveness of the Akumina team.”

Another popular feature of RGPedia is the inclusion of individual, uniquely branded areas for client accounts and services.

“To better serve our clients, we are building an intranet focus around them and our consultants supporting them,” noted Ragland. These areas provide a single, secure location where all team members can go to connect, locate important project documents and policies, and learn news, insights, and trends about our clients.

Additional features popular with the RGP ‘s workforce include a design system that supports ease of scaling while maintaining brand attributes, “jump start” quick links for team members to find information faster, and faceted search with a simple user interface.

But for RGP, this digital transformation is far from over.

“This is the starting point, not the ending point. When you start to work together without a lot of limits, you can create great things,” said Ragland.

About Akumina
Akumina is the employee experience platform that empowers global enterprises to quickly create personalized digital experiences that help employees work smarter, not harder.

By offering a customizable, brandable, and multilingual platform that seamlessly integrates with leading enterprise cloud applications, Akumina delivers a contextual, collaborative, and engaging workplace experience to every user on any device.

Akumina is globally recognized by industry analysts, including earning a designation as a Strong Performer in the Forester Wave™: Intranet Platforms 2022, with the highest possible scores in five categories, including personalization and integrations.

Akumina’s customers include Sherwin Williams, MassMutual, Big Brothers Big Sisters, Crocs, ConocoPhillips, and Sketchers. To learn more visit www.akumina.com and follow us on LinkedIn, Facebook, and Twitter.

ABOUT RGP
Recently named among Forbes’ Best Management Consulting Firms for 2022, RGP is a global consulting firm focused on project execution services that power clients’ operational needs and change initiatives utilizing on-demand, experienced and diverse talent. As a next-generation human capital partner for our clients, we specialize in co-delivery of enterprise initiatives typically precipitated by business transformation, strategic transactions or regulatory change. Our engagements are designed to leverage human connection and collaboration to deliver practical solutions and more impactful results that power our clients’, consultants’ and partners’ success.

Our unique approach to workforce strategy strongly positions us to help our clients transform their businesses and workplaces, especially at a time when high-quality talent is increasingly scarce and the usage of a flexible workforce to execute transformational projects has become the dominant operating model. Our mission as an employer is to connect our team members to meaningful opportunities that further their career ambitions within the context of a supportive talent community of dedicated professionals. With approximately 4,300 professionals collectively engaged with over 2,200 clients around the world from nearly 40 physical practice offices and multiple virtual offices, we are their partner in delivering on the “now of work.” Headquartered in Irvine, California, RGP is proud to have served over 87% of the Fortune 100.

RGP’s common stock (NASDAQ: RGP) is listed on the Nasdaq Global Select Market, the exchange’s highest tier by listing standards. To learn more about RGP, visit: http://www.rgp.com. (RGP-F)

View source version on businesswire.com: https://www.businesswire.com/news/home/20221010005104/en/

Samantha Kenney, VP of Global Marketing

Akumina, Inc.

samantha.kenney@akumina.com

www.akumina.com

Source: Resources Connection, Inc.

FAQ

What is RGPedia?

RGPedia is a digital workplace platform created by Resources Connection, Inc. to connect internal teams, consultants, and clients, facilitating content updates and enhancing communication.

How does RGP support its digital transformation?

RGP is investing in digital transformation by utilizing Microsoft Cloud and partnering with Veracity Consulting Group and Akumina to develop RGPedia.

What features does RGPedia offer?

RGPedia includes features for COVID-19 communications, client-branded areas, and user-friendly content management tools.

How has RGP responded to the COVID-19 pandemic?

RGP has enhanced its platform to rapidly disseminate critical information, achieving this in a single day during peak pandemic times.

What are the goals of RGP's digital transformation?

The primary goal is to drive efficiency and empower users, enabling real-time content management and communication.