CBTS deploys Ribbon Connect to streamline delivery of Operator Connect for Microsoft Teams

Rhea-AI Summary

CBTS has partnered with Ribbon Communications to enhance the delivery of Operator Connect for Microsoft Teams. The integration of Ribbon Connect allows CBTS to expedite the deployment process, enabling businesses to transition from legacy phone systems to a digital engagement model. This partnership aims to provide a more secure, streamlined, and efficient customer experience. By leveraging Operator Connect Accelerator, CBTS enhances its service offerings, solidifying its position as a leading telecom service provider.

Positive

• Partnership with Ribbon Communications enhances CBTS's service offerings.
• Ribbon Connect facilitates faster deployment of Microsoft Teams, improving operational efficiency.
• CBTS positions itself as a leader in transitioning businesses to digital engagement models.

Negative

• None.

CBTS accelerates delivery of Operator Connect for Microsoft Teams via secure Ribbon Connect toolsets designed for full digital engagement between businesses and customers 

• Ribbon Connect provides a digital engagement model, enabling CBTS to accelerate the delivery of Operator Connect for Microsoft Teams, facilitating the transition away from legacy office phone systems
• With Ribbon Connect's pre-assembled API integration, implementation, and portal-based administration tools, CBTS simplifies Operator Connect for Microsoft Teams deployment and management

CINCINNATI--(BUSINESS WIRE)-- CBTS, a leading provider of communications, cloud, infrastructure, and consulting services for enterprise organizations worldwide, announces that it is leveraging Ribbon Connect to deploy Microsoft’s Operator Connect Accelerator for Microsoft Teams solution, enabling organizations to accelerate the deployment of Operator Connect for Microsoft Teams. With its Ribbon partnership, CBTS is at the forefront of empowering businesses to transition from legacy office phone systems to a fully digital engagement model on Microsoft Teams and the Microsoft Phone System.

Ribbon Connect's pre-assembled API integration, implementation, and portal-based administration tools enable CBTS to move faster in deploying Microsoft Teams and deliver a better and more secure user experience for employees and customers.

"By deploying Ribbon Connect, customers can take advantage of that investment to fully leverage the Microsoft Teams digital engagement model via Operator Connect for Microsoft Teams," said Tony King, VP & Principal, CBTS Communications Practice. "The Ribbon partnership enables us to deliver a better Teams and telecom experience than our competition, supporting our goal of being the top service provider for organizations making the transition to Microsoft Teams."

“Adding Phone System services to Microsoft Teams is a key opportunity for service providers. CBTS enjoys a well-deserved reputation as a telecom leader and innovator and this deployment further cements that reputation, enabling them to accelerate their time to market and keep ahead of the competition by embracing self-service portals and digital workflows,” said Tony Scarfo, Ribbon’s Executive Vice President, Cloud and Edge Business Unit. “We’re proud of our longstanding business partnership and of their decision to trust Ribbon to expand their Microsoft Teams offerings.”

Operator Connect for Microsoft Teams is an operator-managed service for interconnection between Teams and telephony services, designed to simplify Teams users’ access to telephony services. The solution helps position Microsoft Phone System services as a replacement for traditional telephony services and other cloud Unified Communications offerings. Operator Connect Accelerator for Microsoft Teams enables service providers to engage with an authorized Microsoft ecosystem partner and gain access to the integration tools, services offerings and professional services that help them jump-start their Operator Connect for Microsoft Teams deployments.

About CBTS

CBTS serves enterprise and midmarket clients in all industries across the United States and Canada. CBTS combines deep technical expertise with a full suite of flexible technology solutions—including Application Modernization, Managed Hybrid Cloud, Cyber Security, Unified Communications, and Infrastructure Solutions—that drive business outcomes, improve operational efficiency, mitigate risk, and reduce costs for its clients. CBTS is a Microsoft Solutions Partner for Modern Work and holds an Advanced Specialization in Calling for Microsoft Teams.

About Ribbon

Ribbon Communications (Nasdaq: RBBN) delivers communications software, IP, and optical networking solutions to service providers, enterprises, and critical infrastructure sectors globally. We engage deeply with our customers, helping them modernize their networks for improved competitive positioning and business outcomes in today's smart, always-on and data-hungry world. Our innovative, end-to-end solutions portfolio delivers unparalleled scale, performance, and agility, including core to edge software-centric solutions, cloud-native offers, leading-edge security, analytics tools, and IP and optical networking solutions for 5G. We maintain a keen focus on our commitments to Environmental, Social, and Governance (ESG) matters, offering an annual Sustainability Report to our stakeholders. To learn more about Ribbon, please visit rbbn.com.

For more information, please visit cbts.com.

View source version on businesswire.com: https://www.businesswire.com/news/home/20221114005810/en/

Josh Pichler

Senior Manager of Communications and Media Relations, altafiber

513-565-0310

E-mail: Josh.Pichler@cinbell.com

Source: CBTS

FAQ

What is the significance of the CBTS and Ribbon partnership for Microsoft Teams deployments?

The partnership accelerates the deployment of Operator Connect for Microsoft Teams, allowing businesses to transition from legacy systems more efficiently.

How does Ribbon Connect impact the user experience for CBTS customers?

Ribbon Connect provides a more secure and streamlined user experience by simplifying the deployment and management of Microsoft Teams.

What is Operator Connect for Microsoft Teams?

Operator Connect is an operator-managed service that simplifies users' access to telephony services through Microsoft Teams.

What benefits does CBTS offer through its Microsoft Teams services?

CBTS offers enhanced digital engagement, operational efficiency, and a robust transition support from traditional telephony to Microsoft Teams.

When was the announcement of the CBTS and Ribbon partnership made?

The announcement was made in a press release on November 14, 2022.